Reviews for Abilene #6583

The store was clean and fast friendly service at customer service desk. My online purchase was quick and available will definitely shop here again.

James was very knowledgeable, kind and patient he had the best customer service!

Have you ever had problems with something you ordered and, then, no one would help rectify the problem. I had problems and found the assistant manager Tim to be one of the most helpful persons I've experienced in some time, in any kind of store. Five stars for Home Depot.

Lau is an excellent help in the Plumbing department and anywhere you might need him. He’s why I shop at Home Depot!

David Hermoso was great his information was very detailed and help me and my wife as first time home owners make a decision ! Cant wait to go buy more stuff for our home !

Employee; Louis V and Cashier; Felicia went above and beyond on 5/30/22.... then on a different day; Andy hand cut some wood for me even though the saw he had to use was not working properly. Thank you.

I give this rating because I do not go shopping to have to wait on myself. If I am going to pay prices to supply jobs for people I should not have to wait on my self, much less, checking myself out.

Julissa in costumer service was absolutely wonderful in help us with our online order.

I ONLY SHOP FOR PLANTS -- THEY NEED TO KEEP ON TOP OF THE WATERING . NOT SUCH A GOOD JOB SOMETIMES

Had an issue trying to place online order for an item that indicated next day delivery. I was not able to complete order online. Home Depot.com was also unable to resolve the issue. I called the Abilene Tx. Store #6583 and asked for the Store Manager. He listened to my story of what happened. He gladly checked item, found it in stock, applied my Veterans Discount, Placed the order and arranged to schedule delivery of the item I wanted. The Store Manager is be commended for his committment to his Customer's Service & Support! I highly recommend Abilene, Texas Home Depot Store #6583. Because of the Service I was provided today by the Store manager, I am getting the Product I want & need in a timely manner! Example of What True Customer service & Support Actually Is! Many Thanks for all of your help!

Our appliance needs were met and exceeded. Our sales rep Javier did a superb job

Found exactly what I desire with proper guidance in a clean environment with friendly employees.

Person who helped me out, she was perfect. 5 starts

I had a pleasant experience shopping at Home Depot

Large selection of appliances at great prices. Very knowledgeable people working there. Very friendly too.

Store employees are very friendly, they go out of their way to help out. Even at the parking lot they are very friendly and willing to help with your loading/unloading needs. Store is very clean and organized.

Great service and friendly helpful folks.

If not for Felicia at the Customer Service Desk, I would probably no longer be a Home Depot customer. She made arrangements for me to get the item that I have been looking for a having trouble finding.

Ordered the wrong refrigerator online. Meghan worked with us to get the right one ordered and honored the sale price that was in place when we had originally placed the order. Customer service was above and beyond.

Thank you to Javier and Dianna! Y’all both went ABOVE and beyond to help me!!!!

Love the service and assistance, hate the increase in lumber prices and quality over the last two weeks. Feels like price gouging using the last two hurricanes as an excuse for the increase.

Personnel were of NO help. Store credit amt was NOT put on the card I was given. Person argued with me. HORRIBLE experience

Very fast and friendly service.

I will recommend the store if y'all can get some more help and have women too low to not just to depend on the man and if you have somebody coming back from injury make sure they can lift it took a long time for me to get help the only reason I did not leave the stories because I needed the windows today August 25th

This Home Depot is the best I have been to. The staff Is extremely helpful. Every time I have to come in for something I have always been helped. They have great organization and are super clean. Ive been to a lot of different improvement stores and ill never go to another one after this one. This is the only store I need because if they don’t have it they order it. They have even ordered products that the store doesn’t Ofer just too accommodate me.

Maegan at service is definitely the one to order your Tuff Shed she is very, helpful, patient and kind also gave great customer service

My shopping experience at Home Depot was great! There were plenty of employees available to answer questions. They were friendly, courteous, and professional. I will definitely be moving my lawn, garden, and hardware purchases to Home Depot!

Best people make this a very easy place to shop, Friendly,knowledgeable staff make the few things Im not familiar with easy to understand and confident enough to make a smart buying decision.

Need another store on North side of town too far to drive to make exchanges or additional purchases

Check your orders if they load it!!! They cant count nor do they care!!! Time is money and they can sure waste it!!! Online or phone orders they manage to screw them up and it still takes over an hour to get out of there. Time is money They don't care!!!