#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(325)795-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4590 Southwest Dr
Abilene, TX 79606
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 590 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (590)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 590 reviews
Awesome Customer Service
Shout out to Aaron Rodriguez at the Abilene, TX Home Depot. He was very professional and assisted me above and beyond during my pick-up and check out process.
by
    • Recommended
    Great store!
    Never have any problems, wonderful service!
    by
      • Recommended
      HOME DEPOT; STORE # 6583 ABILENE 4590 SW DRIVE IS THE BEST STORE IN ABILENE!
      We bought new window blinds for our home and we couldn't be happier! Home Depot >>> SW Drive in Abilene is the best of the best! Our now favorite, # 1 store to shop in Abilene! MILLIONS AND MILLIONS AND MILLIONS OF STARS FOR SURE FOR THIS STORE! THANK YOU FOR STAFF ON THE FLOOR TO ASSIST!
      by
        • Recommended
        Excellent customer service
        Employees were very helpful showing me where the concrete was and getting me checked out quickly
        by
          • Recommended
          Great Employees
          Every time I ran into an employee they asked if I needed help. Everyone was very helpful.
          by
            • Recommended
            Great employees
            Very satisfied with your employees, especially James,. He went out of his way to help me..
            by
              • Recommended
              Excellent friendly help
              Bonnie at customer service did an excellent job straightening out my online order. Then Vance helped me find the electrical supplies I needed. Well done!
              by
                • Recommended
                Friendly sales persons, clean and very organized store.
                I bought a Whirlpool refrigerator a few days ago and am pleased with the experience at this store.
                by
                  • Recommended
                  Caution
                  If you order vinyl fence don't be surprised if it disappears. My fence was never found.
                  by
                    Friendly
                    There is always someone with a smile and willing to help.
                    by
                      • Recommended
                      Several Employees offered assistance
                      There have been times when I walk into a store and no one ever greets me or asks me if I need assistance. I walked around Home Depot for about an hour and was in several parts of the store. About 6 employees asked me if I needed assistance. A handful said hello. Feeling welcome to shop there makes a difference in wanting to do a return trip.
                      by
                        • Recommended
                        App is great to use in store!
                        I loved being able to find what I needed all in one place. Great lumber and everything else. Employess were friendly and helped me find what I needed.
                        by
                          • Recommended
                          Well stocked with friendly employees
                          I bought building material, lights and ceiling fans for a Patio for my back yard.
                          by
                            • Recommended
                            spigot
                            I needed a water faucet/spigot with four hose connections. I couldn't find it anywhere else so I checked home depot.
                            by
                              • Recommended
                              Great Help during Stressful Time
                              Our old microwave died on us, leaving us with no way to cook (our old stove was already beyond repair). Myke at Home Depot came to our rescue with his very kind, professional knowledge of many brands. We were able to choose a Panasonic model and quickly get it running at home. So far, so good! And I’m sure Home Depot will stand behind it, if it fails for any reason and we need to return it. But so far, we love it! Thank you, Myke and Home Depot! We met other caring, friendly employees that same day at your store as well. Abilene, Texas is blessed to have y’all—keep up the great work!
                              by
                                • Recommended
                                Great employees at the right time!
                                Marisol and the manager with the beard were extremely helpful and went above and beyond to make my experience excellent. This why I go to Home Depot and not their competitors. Keep it up. Oh Paul Yokum is also extremely helpful anytime he’s working in the paint department. HD keep hiring great people like this!
                                by
                                  • Recommended
                                  Great experience at this store.
                                  Marisol at the checkout line was very friendly and helpful.
                                  by
                                    • Recommended
                                    Great Staff and Mgrs Terrible Dishwashers
                                    bought 2 Dishwashers both were defective both were refunded just a pain and gas money to go out twice to return and wait to get refund
                                    by
                                      Very friendly
                                      Friendly staff very helpful and knowledgeable
                                      by
                                        • Recommended
                                        Great Home Depot Store #6583 Abilene, Texas
                                        Purchased windows recently and was so pleased with them.
                                        by
                                          • Recommended
                                          Great visit and friendly staff.
                                          Perfect, friendly, professional
                                          by
                                            Logan, running the customer service department, doesn't know what he's doing!
                                            We make daily online purchases and consistently are having items that Home Depot have in stock get canceled because customer service cant find them. We go to the store and are able to find them most times with little to no effort.
                                            by
                                              Great Store! FYI check your displays
                                              Only reason I did not give five stars is because the displays for the Ryobi electric lawn mowers and string trimmers that I was looking at were not labeled correctly and in the wrong location (not above the correct price tag/ stack of products) which meant I had to pay special attention to which display went with which price and which box was actually the one I wanted to grab. Other than that Great Store Great people and I enjoy shopping there.
                                              by
                                                • Recommended
                                                Great Store
                                                such friendly people amd beautiful plants
                                                by
                                                  • Recommended
                                                  Typical Home Depot doing Home Depot things
                                                  This is your standard Home Depot store. I go there to buy items I’m needing. I find it, but it and go home. I never have any issues and they typically always have what I need in stock.
                                                  by
                                                    • Recommended
                                                    Great service
                                                    Today, I was greeted and my purchase was loaded for me in a timely manner.
                                                    by
                                                      • Recommended
                                                      Sales Associate/Employee Assistance
                                                      We needed a new a new push lawn mower and visited the Home Depot after checking out another store in town. We found the mower we were looking for and Nathan the sales associate was a great help answering our questions about the mower and setting up a delivery for us. He was extremely customer oriented and courteous! Thanks Nathan!
                                                      by
                                                        • Recommended
                                                        Knowledgeable and friendly staff.
                                                        We are remodeling our bathroom, repainting the inside of our house and getting new carpet. The employees at Home Depot are so knowledgeable in every department we visited. They were friendly and so willing to help us. When we were not real sure what we needed they would suggest different things, or interduce us to products we didn't even know existed.
                                                        by
                                                          • Recommended
                                                          great shopping experiece
                                                          great customer service Rhonda Bowman was super friendly and helpful
                                                          by
                                                            • Recommended
                                                            Team work
                                                            Julissa and Nisi are always there to help us at the pro desk. They help us soooo much!!!!
                                                            by
                                                              Showing 1-30 of 590 reviews

                                                              Nearby Stores