#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(325)795-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4590 Southwest Dr
Abilene, TX 79606
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Customer Store Reviews

  • 4.7 out of 590 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (590)
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Showing 1-30 of 590 reviews
Exceptional Customer Service
There are some exceptional members on this team that go above and beyond! Felecia, Javi and Mike- THANK YOU for making what could have been a frustrating/unsuccessful experience a pleasant and memorable one. I was heard and felt valued and appreciate you finding a work-around to get me taken care of!
by
    • Recommended
    Find everthing store !
    Very nice store to shop at, I alway find what I need or get directions if its not available . I will keep getting my home repair or projects parts here. very good selection of home goods and apliances. Thank You !
    by
      • Recommended
      shopping experience
      A great diversity in employees, male & female, young and old, but always a smile, a "can I help you with anything", "do you need any help" - means a lot!
      by
        • Recommended
        Great customer service!
        I was just there for a gallon of paint but help came immediately, customer service was exceptional and the cashier was friendly. The employees made my trip shirt, I was in and out! Thank you!
        by
          • Recommended
          Thanks!
          Fantastic customer service! Thank you so much Caesar for all the wonderful help and patience.
          by
            • Recommended
            Good Friends
            Best help Ever A+ Best Help Ever AA++
            by
              • Recommended
              Rude girl at Pro Desk
              I have NEVER experienced such a rude, disinterested employee as the young lady today. She was only interested in talking with the girl at the register. Took forever to get her to come over then during checkout she and the girl talked again. Asked her name she wouldn't tell me but it started with a J.
              by
                The perfect service!
                With all that is going on in this world, Home Deport in Abilene rocked Service and Friendliness! The high light: Having a willing employee find me to see if I needed help!!!! From the point that I arrived to the loading of my purchase couldn't of asked for more!
                by
                  The friendly store
                  It was pleasure to be assisted in this friendly store.
                  by
                    • Recommended
                    Most disorganized store I have seen
                    I attempted to make purchases in the electrical and plumbing departments. Very frustrating because of the numerous items on shelves were mislabeled and empty shelf spaces. Additionally cashier refused to give me my veterans discount because I did not have a iPhone for her to scan!
                    by
                      Very Pleasant Experience
                      Came in to buy a new gas stove. I was expecting this to be an arduous task, but the lady in appliances made it simple and pleasant.
                      by
                        Gabrielle is awesome
                        Gabrielle is awesome, and so kind and helpful.
                        by
                          HomeDepot always has what I’m looking for.
                          by
                            • Recommended
                            Cashier
                            I just want to say the Nisi was awesome. She took care of me quickly, courteously, and professionally. Also, I want to give a good word for a young man named Antonio. He has helped me on several occasions. He is awesome and I hope he is rewarded for being in my opinion the best employee I've encountered at Home Depot or anywhere else.
                            by
                              Excellent service!
                              Always helpful with a smile!
                              by
                                • Recommended
                                Great service
                                Went to the home depot store and the Employee Tristan Z. was very helpful in helping me get the things I needed and get them loaded up and then helped me get them loaded on the Trailer very quickly.
                                by
                                  • Recommended
                                  Awesome employees
                                  So professional and courteous
                                  by
                                    • Recommended
                                    Friendly and helpful employees!
                                    Thank you to Manuela for helping us save money and making our check out experience a fast and easy one!
                                    by
                                      • Recommended
                                      Excellent customer service!
                                      I was there to order a she-shed. Everone I encountered said hello and offered to assist us. You can tell they are well-cared for employees who seem to really enjoy their work!
                                      by
                                        • Recommended
                                        Great employe Jacque!
                                        Went in there on 12-29-21, the lady at customer service screwed up everything. Went back on 1-5-22 and Jacque- took care of everything and fixed all the problems caused by the first employe. Very friendly and helpful! Only reason we stayed as a customer and your not getting bad reviews. Keep Jacque and get rid of the other one- she makes your company look stupid and uncaring! Give Jacque a raise and the other the boot!!
                                        by
                                          • Recommended
                                          I love home dept
                                          I love shopping in your store.. u always make us welcome.. I never have problems in your location..
                                          by
                                            • Recommended
                                            Lumber
                                            Much better selection on lumber than other big blue store.
                                            by
                                              • Recommended
                                              Found the perfect Dryer!
                                              Excellent service. Quick and easy checkout.
                                              by
                                                • Recommended
                                                Compared to other stores...WOW!
                                                I was desperately looking for C9 Outdoor Christmas Lights after the ones I bought at another Big Box Store were dead upon arrival. Three out of the four strings did not work. I returned them and found that they were out of stock. I went out to my truck, opened the Home Depot App, and found the store had them in stock. When I arrived at the store, I found that not only were they in stock, the roll of lights was larger and cheaper! I've always found the employees in this store friendly and very helpful.
                                                by
                                                  Great shopping experience
                                                  Always stocked,great customer service,always clean!!!!!
                                                  by
                                                    Holiday ready..
                                                    Well stocked with what I need
                                                    by
                                                      • Recommended
                                                      Great day in Home Depot!
                                                      We were very pleased with our experience of finding our new stove/oven at Home Depot in Abilene, Tx. They had enough products for us to make an easy decision and it was even on sale! Also went ahead & purchased our microwave too, all of the products were of high quality. Totally happy!
                                                      by
                                                        This store was probably the most helpful and the most pleasant shopping experience that I’ve had ...
                                                        This store was probably the most helpful and the most pleasant shopping experience that I’ve had in a very long time.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        If you ever need anything this is your store!! Shout out to David M at the pro desk for always go...
                                                        If you ever need anything this is your store!! Shout out to David M at the pro desk for always going above and beyond for costumers, as well as everyone at pro desk! They are all so amazing!! Manny at register 1 is always so happy and so nice!! 10/10 experience!!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        They wouldn't allow me to receive my military discount in conjunction with my farm tax exemption....
                                                        They wouldn't allow me to receive my military discount in conjunction with my farm tax exemption. NOT HAPPY AT ALL! These 2 items are totally different from one another and one has nothing to do with the other!
                                                        by
                                                        • Verified Purchase
                                                        Showing 1-30 of 590 reviews

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