Customer Reviews for South Shore Step One Full-Size Platform Bed in Natural Maple
- Platform bed does not require a box spring
- Some minor assembly is required; all tools provided
- Includes moulding on three sides for added style
Customer Reviews
Apr 9, 2019
Easy to put together ...
Easy to put together
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Response from South Shore TeamApr 13, 2019
Hello,
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Apr 2, 2019
A little difficult when adding the complication of a front...
A little difficult when adding the complication of a front drawer but the ending result is great.
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Response from South Shore TeamApr 6, 2019
Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Mar 20, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from South Shore TeamMar 24, 2019
Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Thank you for taking the time to leave a review, it is truly appreciated. :)
South Shore Team
Mar 1, 2019
Lots of Knicks and scratches. Wish I could send it...
Lots of Knicks and scratches. Wish I could send it back but it's too much a pain cuz of how heavy and long it is so I'll live but it still bothers me to look at ☹️
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Response from South Shore TeamMar 2, 2019
Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. We are truly sorry to hear that you received damaged pieces. You have a 5-year warranty with us, so we can send you replacement parts. You can contact us at 1-800-290-0465, we are always happy to help!
South Shore Team
Thank you for taking the time to leave a review, it is truly appreciated. We are truly sorry to hear that you received damaged pieces. You have a 5-year warranty with us, so we can send you replacement parts. You can contact us at 1-800-290-0465, we are always happy to help!
South Shore Team
Feb 24, 2019
Good product.A challenge to put together lifting and assemply.need an electric screw driver or fo...
Good product.A challenge to put together lifting and assemply.need an electric screw driver or forget it.peace
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Feb 12, 2019
Instructions were a little vague but I finally put it...
Instructions were a little vague but I finally put it together.
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Feb 7, 2019
Either they ship the wrong size or the sizing is...
Either they ship the wrong size or the sizing is wrong. Either way the platform is significantly larger than the mattress.
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Response from South Shore TeamApr 3, 2019
Hello, thank you so much for your review. Please keep in mind our customer service is always willing to help, anywhere from missing/damaged pieces to assistance with assembly over the phone. It is our pleasure to assist you if you wish to contact us @ 1-800-290-0465 to make this right!
Feb 6, 2019
4 Star Review
Rating provided by a verified purchaser
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Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Feb 5, 2019
My 14 year old son loves it and it seems...
My 14 year old son loves it and it seems to be well made; especially for such a great price! Great sleek contemporary design!!
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Jan 24, 2019
Suits purpose. Flimsy. Unable to move once set...
Suits purpose. Flimsy. Unable to move once set up. Heavy. 2 man job required for set up.
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Response from South Shore TeamJan 27, 2019
Good afternoon,
Thank you for taking the time to leave a review, it is truly appreciated. Once fully assembled, the bed should be really sturdy, If that is not the case, don't hesitate to can contact us at 1-800-290-0465, we are always happy to help! :)
South Shore Team
Thank you for taking the time to leave a review, it is truly appreciated. Once fully assembled, the bed should be really sturdy, If that is not the case, don't hesitate to can contact us at 1-800-290-0465, we are always happy to help! :)
South Shore Team
Dec 29, 2018
Professional and extremely helpful....
Professional and extremely helpful.
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Response from South Shore TeamDec 29, 2018
Hello, thank you for taking the time to leave such a nice review. We are glad to hear you had a great experience with South Shore :) Have a nice day!
Dec 18, 2018
Easy to assemble, very sturdy and works as planned...
Easy to assemble, very sturdy and works as planned
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Response from South Shore TeamDec 19, 2018
Hello Alucero, thank you for taking the time to leave such a nice review! We are truly happy to hear you like you South Shore product! Have a nice day:)
Nov 27, 2018
Love it
Love it
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Nov 6, 2018
Directions could be better but otherwise nice bed...
Directions could be better but otherwise nice bed
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Response from South Shore TeamNov 11, 2018
Hello, thank you for taking the time to leave feedback, it is truly appreciated. :)
South Shore Team
South Shore Team
Oct 17, 2018
I bought 3 platform beds for my grandchildren and they...
I bought 3 platform beds for my grandchildren and they Love it. Thanks for making it so reasonable price so I could afford all of them the same bed.. Very happy
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Oct 9, 2018
I got what I expected....
I got what I expected.
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Response from South Shore TeamOct 13, 2018
Hello, thank you for taking the time to leave feedback on this product. If you ever need help with your product, please don't hesitate to contact our customer service at 1-800-290-0465. Have a great day. :)
Sep 18, 2018
It's a great bed, but a little harder to assemble than we thought it would be. Really good qualit...
It's a great bed, but a little harder to assemble than we thought it would be. Really good quality for the price.
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Aug 29, 2018
I love it! It is SO cute and fits well...
I love it! It is SO cute and fits well with my room!
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Aug 24, 2018
Very satisfied with this bed. Easy to build and love the look.
Very satisfied with this bed. Easy to build and love the look.
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Jul 3, 2018
Terrible product ...
Terrible product
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Response from South Shore TeamJul 13, 2018
We are deeply sorry that you are having a bad time with your item and that you did not receive it in the quality expected. If there is anything we could do to improve your experience with South Shore furniture, don’t hesitate to contact us directly at 1-800-290-0465. It’ll be our pleasure to take care of your issues.
Mar 27, 2018
Very poor quality. Don’t order...
Very poor quality. Don’t order
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Mar 13, 2018
The bed was relatively easy to put together by following...
The bed was relatively easy to put together by following the directions. However, one of the main boards was broken when we opened the box.
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Mar 6, 2018
I thought it came with headboard. Have to buy headboard later. Also sets too low to floor.have to...
I thought it came with headboard. Have to buy headboard later. Also sets too low to floor.have to buy extra material later to raise bed higher. When delivered no picture on box. Box was torn and dusty.corner of bed frame was broken put against wall. Did not want to send back .l will fix it.
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Feb 22, 2018
5 Star Review
Rating provided by a verified purchaser
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Feb 20, 2018
Looks really nice for my teens bedroom!...
Looks really nice for my teens bedroom!
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Feb 20, 2018
Was easy to Put together but came with a broken...
Was easy to Put together but came with a broken pice
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Feb 6, 2018
Easy to assemble, good for the price...
Easy to assemble, good for the price
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Jan 9, 2018
I love it. Lucily my dad was here to help...
I love it. Lucily my dad was here to help me set it up... lol Thank you so much!!
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