Customer Reviews for South Shore Step One Full-Size Platform Bed in Natural Maple

Thank you so much for this great review. We are glad to hear that you like our furniture :)

Dear Mikey, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under your warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com

Hi Rodney! Thank you very much for taking the time to leave this amazing review. It means a lot for us to know that you love your new South Shore bed and we thank you for putting your trust into our company for your furniture needs. :) Have a wonderful day!

Hello Belinda, thank you for taking the time to share your experience with us. If your product has defective edges, please, reach out to our Customer Service team so we may send you replacement parts under your warranty. Feel free to reach out via phone or email: 1-800-290-0465 / service@southshorefurniture.com

Dear Jlam, thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. We assure that our products are certified by CARB 2 and CPSIA regulations to guarantee your safety. If there's anything further you'd like assistance with, please, feel free to reach out to our Customer Service team by phone or email: 1-800-290-0465 / service@southshorefurniture.com

Thank you very much for taking the time to leave such a great review, it means a lot to us. It is not impossible to assemble it alone, but we strongly recommend that it is assembled by two people or more, it is easier. :) We are thrilled to hear that you like the final result and have a wonderful day!

Dear Mamasan, thank you for taking the time to share your experience with us and we're sorry to hear that you have encountered some issues with your product. We would like to invite you to reach out to our Customer Service team so we may assist you under warranty. Feel free to reach out via phone or email: 1-800-290-0465 / service@southshorefurniture.com

Thank you so much for taking the time to leave us such a wonderful review. :) Have a wonderful day!

Hello, thank you for taking the time to leave a review. However, with the review you gave, it Looks like your experience with our product wasn't exactly as you expected. I simply wanted to let you know that our products are coming with a 5-year warranty. If you would like to obtain free replacement parts or assistance to take care of this, please feel free to reach us 7-days a week at 1-800-290-0465 or service@southshorefurniture.com. Thank you for choosing South Shore!

Dear Tina, thank you for this wonderful review and for sharing your feedback. We appreciate the kind words and we're glad to hear that you like the look of your new bed.

Dear Karim, thank you for taking the time to share your experience and we are sorry to hear that it did not meet your expectations. We would like to invite you to reach out to one of our agents by calling 1-800-290-0465 so we may assist you with some assembly guidance. We are happy to assist you in sending replacement parts under your warranty.

Dear Sir or Madam, thank you for taking the time to write us a review. We are sorry that your experience did not meet your expectations. Please feel free to reach out to our Customer Service team at 1-800-290-0465.

Hello, thank you for taking the time to leave a great review! We are glad to hear your daughter loves her new bed!

Dear Priscilla, thank you for sharing your experience and we're sorry you had to order a replacement part but we are glad you were taken care of. Thank you again for sharing :)

Hello, thank you for taking the time to leave a great review!

Hi Stac, thank you so much for taking the time to leave this wonderful 5-Star review!

Hello, thank you for taking the time to leave such a wonderful review! :)

Hello, thank you for taking the time to leave a good review!

Hello, thank you for taking the time to leave a review. We will certainly take your comments into consideration for the future!

Hi Taylor! Thank you so so much for taking the time and leaving us a 5-Star review! Most of all, we are thrilled to read that your assembly went smooth.

Dear ACH, Thank you so much for the awesome 5-Star review! We are so glad to hear that you are satisfied with your product!

Hi, we are so glad that you are enjoying the item, please let us know if there is anything else we can do for you!

Hi there, thank you so much for this awesome review, have a wonderful day!

We appreciate you taking the time to review our product. We are glad you liked it! :)

Dear Barry, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to 1-800-290-0465 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business.