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Customer Reviews for SentrySafe 5.5 cu. Ft. Fireproof Safe and Waterproof Safe with Digital Keypad

Internet #203078664

Model #EF4738E

Store SKU #625398

  • Fireproof for 1/2 hour at 1400°F
  • Waterproof for 72 hours in 12 inches of water
  • Set your own digital combination

Customer Reviews

  • 4.3
    out of 363 reviews
  • 85% recommend this product
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Showing 1-30 of 363 reviews
Solid Safe
This safe is a perfect size for a small room yet large enough to accommodate your items.
by
  • Verified Purchase
  • Recommended
Zero stars
Do not buy this product i paid over 1000 for it and shiopping and the door to the safe will not close. Now i have to figure out how to return it and its very heavy !!! Sentry safes are made in mexico and the owners do not care about the quality. Terrible experience very dissapointed.
by
Response from SentrySafeProductExpertMay 12, 2022
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to go over some trouble shooting tips with you.

Sentry Safe Customer Service SentrySafe
  • Verified Purchase
The safe appears to be sturdy.
I have followed instructions but still can’t make the digital lock operate and am using a key. I spent over 20 minutes yesterday on hold for customer service before I gave up. Not a very good experience.
by
Response from CSMay 10, 2022
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service
  • Verified Purchase
Great saf fireproof, secure, adjust the right size
Perfect size for our family really easy to use. would recommend
by
  • Verified Purchase
  • Recommended
The safe seems well made and serves our needs. The...
The safe seems well made and serves our needs. The locking mechanism is very tight and my wife has to ask me to open and also to lock it. She does not have the strength.
by
  • Verified Purchase
Great
It’s the perfect size for all of our important stuff
by
  • Verified Purchase
  • Recommended
Hope it's ok
Customer service was extremely good all my issues where delt with quick and on time
by
  • Verified Purchase
  • Recommended
Love the safe.
Received the safe a couple of weeks ago. The safe is solid and very secure. It has plenty of room for what we need, easy to use and secure to the floor. Only had an issue with the delivery company.
by
  • Verified Purchase
  • Recommended
nice safe
great size, and like adjustable shelves. However DO not like taking off keypad to access batteries!!!! Plastic tab broke off when re-installing key pad!!!!!!! NOT user friendly.
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
by
  • Verified Purchase
Sentry safe
works good exactly what we wanted
by
  • Verified Purchase
  • Recommended
Arrived brand new smelling like mildew…
The safe arrived smelling like mildew inside and I’m not sure what to do about it. I didn’t realize it until I had gone through the laborious task of getting it up two flights of stairs and into the chosen spot. It’s too much work to remove it and attempt to exchange it. Very disappointed…
by
Response from CSApr 4, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further, please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service
  • Verified Purchase
Sturdy Safe but no Factory Code Card
The safe looks sturdy. It was disappointing that the card with the factory code didn't come with it. I called Support but they were closed. I took the inside lining of the door off to find the code. I lot of effort that I should not have to do.
by
  • Verified Purchase
Fire & Water Digital Safe
Very well built. Lots of “keep safe” features, heavy duty locking. Would bolt to floor very easily with included bolts.
by
  • Verified Purchase
  • Recommended
flimsy sheves
The safe is very heavy duty fire proof and waterproof weighs over 200 pounds but the shelves are made out of a thin aluminum they won't take very much weight. I spent over $800 I would expect sturdy shelves.
by
Response from SentrySafeProductExpertMar 21, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further, please call 1-800-828-1438 and we'll be happy to assist you.

Sentry Safe Customer Service SentrySafe
    Quick delivery to my doorstep . no problems , NICE...
    Quick delivery to my doorstep . no problems , NICE SAFE ,,was pleased,, NO ISSUES or PROBLEMS
    by
    • Verified Purchase
    Satisfied
    The safe seems to be well built. I am concerned about the plastic keypad. Time will tell how well this keypad compartment will hold up. The rest of the safe seems to have been well constructed.
    by
    • Verified Purchase
    • Recommended
    Strong and Secure Safe
    The safe meets all my expectations. For a home safe it is large and it can house ALL my personal & valuable possession's. Five code Digital password easy to remember & set-up, back-up key entry will ensure that the safe will open "If" any problem occurs. Important features, fire & water proof & extremely heavy, weighing in at over 90 kilograms (200lbs). Due to the weight, it will take a Two (2) person team with knowledge on moving to final resting place.
    by
    • Verified Purchase
    • Recommended
    Solid Safe with a Solid Feel
    This is a well built safe it has different access options for different users which comes in handy. The shelves are fully adjustable to fit my needs.
    by
    • Verified Purchase
    • Recommended
    EF478E
    Great size for storing important documents and protect them form a Fire.
    by
    • Verified Purchase
    • Recommended
    Works as Advertised
    The safe is not installed yet. I need a handyman to complete some security issues. But I was able to open and close the safe, using the factory code and entering my personal code. Everything seems to live up to the advertising. Good safe!
    by
    • Verified Purchase
    • Recommended
    GREAT PRODUCT.
    I have had a smaller fire-safe and never enough room, this one is the perfect size for office and personal documents that I want safe from fire.
    by
    • Verified Purchase
    • Recommended
    Good size for our needs
    The size and features of this safe seem to be a good fit for our needs. We were looking for fire resistant rather than burglar proof and this provides an overlap in both areas. Thank
    by
    • Verified Purchase
    • Recommended
    Perfect Size, Strong and Secure
    This safe is great! The safe is strong and secure. It is made out of heavy-duty steel and the workmanship is top notch. It is secured by four side bolts and one top bolt. It is the perfect size for storing documents, jewels, handguns and other valuables. The height of the inside shelves is adjustable providing flexibility in what and where items are stored. Having researched numerous safes of this class, size and weight, I believe this is best safe in its class. It is also a great value. It was a great purchase.
    by
    • Verified Purchase
    • Recommended
    Horribly Poor Craftsmanship
    Horrible Craftsmanship! The inside felt lining is a mess, a lot of loose pieces! None of the 12 screws holding shelf brackets were tight and all are at an angle, they will not go in straight or tighten. Where is quality control? Very over priced for workmanship and quality of this safe!
    by
    Response from CSJan 25, 2022
    We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service
    • Verified Purchase
    Strong and secure safe
    Perfect size for my important documents and fire resistant and water water proof
    by
    • Verified Purchase
    • Recommended
    Exceeded my expectations
    I was so pleased when I opened my new safe. It is actually more than I expected. Love it, and love the feeling of having all my stuff now in a secure place. Thank you!! I would recommend it to anyone.
    by
    • Verified Purchase
    • Recommended
    Strong and secure
    Perfect safe for my stuff that needs safeguarding !
    by
    • Verified Purchase
    • Recommended
    Delivered as advertised, great safe!
    This is a great fireproof and waterproof safe that has replaced four smaller sentry boxes, no problems setting up, just a little bit concave on the bottom, other than that, everything is in one place, just what we were looking for.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 363 reviews

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