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Customer Reviews for Samsung 30 in. 5.9 cu. ft. Flex Duo Double Oven Electric Range with Self-Cleaning Convection Dual Door Oven in Stainless Steel

Internet #205935307

Model #NE59J7850WS

Store SKU #1001309745

  • Flex Duo Oven cooks at two different temperatures simultaneously
  • Dual Door provides total flexibility and energy efficiency
  • Soft Close Door is whisper quiet

Customer Reviews

  • 4
    out of 622 reviews
  • 72% recommend this product
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Showing 1-30 of 622 reviews
SAMSUNG DUAL DOOR RANGE
I JUST USED MY NEW DUEL DOOR RANGE LAST NIGHT AND I LOVE IT. IT COOKED THE FOOD PERFECT AND WAS DONE A LOT SOONER THAN I THOUGHT IT WAS GOING TO TAKE. I'M VERY IMPRESSED WITH THE SOLIDNESS OF THE RANGE.
by
    • Recommended
    Awesome Range
    [This review was collected as part of a promotion.] It is best purchase ever I love it. The only problem do not buy black stainless steel it is not stainless steel it is plastic wrap
    by
      • Recommended
      Get's hot Quick!
      [This review was collected as part of a promotion.] Love it when I just need to cook a simple casserole and use the smaller oven. Gets to the perfect temperature very quick. I think I have used every burner so far to test them all out. The quick burner (front right) is super sonic and had our pot of water boiling for the pasta faster than I could cook the beef to completion. I've learned this is not the burner to use if wanting to make some over-easy eggs, unless you want them over-hard!
      by
        • Recommended
        Really good so far
        [This review was collected as part of a promotion.] Replaced a standard range with this dual oven convection. Been very happy with it so far. It has taken a little while to get used to the convection & the top oven, which heats from above rather than below. The top oven is great for browning, melting cheese on top of a dish & cooking things in shallow containers, but isn't great for baking. The broiler function of the top oven works great. The bottom oven acts more like a standard oven so is better for baking. I love that I can pull out the divider to cook something large / tall - a large turkey for example. The stove top works very well & is east to clean. My only complaint is that the griddle in the middle takes too long to heat up.
        by
          • Recommended
          Beautiful Range
          [This review was collected as part of a promotion.] The range fits wonderfully in the kitchen. Having both regular and convection and two different ranges makes life great.
          by
            • Recommended
            So far I have been happy with this Double Oven....
            So far I have been happy with this Double Oven. It has a "fast boil" feature and you can even remove the double-oven separator and make one "huge" oven. I have read reviews that the black top discolors. I hope this doesn't happen to my stove.
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            by
            • Verified Purchase
            I love it so much that I regret not having...
            I love it so much that I regret not having bought it sooner .It heats up from 0 to 350 in 5 minutes
            by
            • Verified Purchase
            Great range love the smart technology
            We have this range 1 year now and although there are many pluses ( smart capabilities) and dual oven features the top grates started to rust and don’t know how to fix without replacing so soon
            by
              • Recommended
              The LED display is failing only after 1 and half year
              It is hard to image the first part broken is the LED display. I never have any appliance whose display started to fail after only 1 year. I contact Samsung pro. They told the product has only 1 year waranttee. Two digitals are wrong now. For 12:00, I will see 12:cc with one segment on each digit. For cooking timer, the timers will not turn the stove off. For oven timer, it does turn it off.
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              Response from SamsungFeb 2, 2021
              Hello! Thank you for your providing your feedback. I understand it must be frustrating to have concerns with your range after a year and a half. We would love to speak with you to see what assistnace we can provide. We can be reached via any of the following using ticket number: 1142598703

              1. Facebook Messenger: http://m.me/samsungsupport
              2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ^Nic Samsung
                I love the double oven feature!
                I finally got the oven I wanted. I had to wait to buy this oven, due to real life issues. I love having it now. It was worth the waIt.
                by
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  disappointed
                  flex double oven, great idea. so many annoying problems. when you use the back right burner, the heat interferes, display goes wacky. if a timer is set for 60 min, it never beeps but starts over. the knobs get too hot with the oven on and the cheap metal coating starts to peel off. the grates start to chip and peel as well (thought those were cast iron - should be quality as should the knobs). i'm careful and gentle. not sure the convection aspect works - seems like temp is incorrect. takes forever to heat up, esp past 350. like 20 min! so disappointed in samsung. i have the fridge that's notorious for freezing up the back wall. ice maker doesn't work. bottom freezer seems to leave items frosty. will probably never buy samsung again.
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                  Response from Samsung CareOct 29, 2020
                  We sincerely apologize for the inconvenience this has caused. We try to meet all of our customers' expectations in quality and services and we strive off our customers' feedback in order to reach those expectations. Unfortunately, we fell short this time and hope to get a chance to redeem ourselves with you in the future. ^Pat
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    Door 1 not close
                    can someone help me with the tip of my stove the top door 1 can't close and i receive message on the screen ( c -d1 ) =close - door 1
                    by
                    Response from Samsung CareOct 9, 2020
                    You may have to reset the range by switching off the circuit breaker for a few minutes. To help us identify the concern, try taking a look at the link below for assistance. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001948/
                      • Recommended
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Double oven works great. First meal cooked with this range was done completely in the oven includ...
                      Double oven works great. First meal cooked with this range was done completely in the oven including entree, sides and dessert in less than an hour. We love it.
                      by
                      • Verified Purchase
                      • Recommended
                      quality of the stove is not up to standard
                      while the oven does a great job cooking, the quality of the overall product is bad. i would expect that the touch screen would not have a bulge and lights that do not work. i cannot read all the numbers and the touchscreen is hard to push the right buttons.
                      by
                      Response from Samsung CareOct 7, 2020
                      Thank you for bringing this to our attention. If you would like us to look into this. Please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is the ticket number: 1142505852
                        Well made
                        We purchased this about 2 months ago and just finished installing it 2 weeks ago in our kitchen. we have used the ovens separately and we've used them as a single oven. I really like using them separately. The only minor drawback I've seen, is when you use the top single oven, you have to be careful putting your cookies in to cook. Cause the pan or rack is not exactly even with the bottom of the open door. So it drops about 1/4 to 1/2 inch down onto the oven rack. You must be careful not to burn yourself on the oven door when pulling them back out.
                        by
                          • Recommended
                          Love the features
                          I bought this last month and we are very happy with it.
                          by
                            • Recommended
                            Love my oven
                            This is in my vacation home. I really needed double ovens but do not have the space. I couldn't be happier with it. I use the smaller top oven all the time.
                            by
                              • Recommended
                              Very poor quality
                              we have had this oven for just over a month, had a strange noise, new main board installed, now a new strange noise and another service call. top oven coos very uneven, super done in back and almost raw in front. do not buy.
                              by
                              Response from Samsung CareSep 15, 2020
                              That's not good to hear. If you are currently set up for another service repair, you can always check with us on the progress of the repair. We're more than happy to look into this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                Samsung range
                                [This review was collected as part of a promotion.] I have had this range for over a year and must say it's the best one on the market. It heats up quickly cooks evenly and easy to maintain. I love the double hinge style for cooking at different temperatures and times.
                                by
                                  • Recommended
                                  by
                                  • Verified Purchase
                                  Best Dual Door Stove
                                  [This review was collected as part of a promotion.] Honestly hands down the best dual door stove on the market, the newer model looks pretty sweet too but this one is amazing and so functional and convenient.
                                  by
                                    • Recommended
                                    Great appliance! Flexibile! Powerful
                                    [This review was collected as part of a promotion.] We bought this great appliance in July and haven't looked back. The flex duo option has made cooking incredibly efficient (and cleaning). The convection component really marvels as it cooks your food evenly. I can't say enough great stuff about the stovetop. 4 burners and a Warming center. Can't go wrong.
                                    by
                                      • Recommended
                                      Love this oven
                                      [This review was collected as part of a promotion.] We have had this oven quite a while now. Still just like the day we bought it. The convertible oven is so much nicer that the usual double oven. I have the flexibility to use the entire thing or split it. This was a big deal since we wanted a double oven but others were permanently split and the primary was on the bottom. This allows us the best of both worlds. The burner configuration is good. No issues at all with any of them. The only knock on this unit is the top shows every drop and spill (black finish). Cleaning it takes a bit of work since streaks appear so easily. Other than that you can't go wrong.
                                      by
                                        • Recommended
                                        Great features
                                        [This review was collected as part of a promotion.] I love this stove. Plenty of burners to cook holiday meals and dual oven is fantastic!
                                        by
                                          • Recommended
                                          Showing 1-30 of 622 reviews