Customer Reviews for RIDGID 3 in. Drywall and Deck Collated Screwdriver

Hello, John - We are sorry to hear that you are not having the best experience with the screwdriver! We'd value the opportunity to learn more about your frustrations with your tool, and to provide you with some beneficial support. Would you mind sending us an email at Reviews@RIDGIDmail.com?

Hello, Homedepotcustomer - We are disappointed to learn about your unsatisfactory experience with this screwdriver! We want to hear more about this so we can provide you with a good solution! Would you mind sending us an email at Reviews@RIDGIDmail.com?

Hello, Geezy - We are disappointed to hear of the frustration you had with this screwdriver! We would have been happy to speak with you about this issue, so we could have tried to turn this around. But we appreciate you taking the time to leave your feedback with us! And if you'd like to discuss your experience further, then please feel free to email us anytime at Reviews@RIDGIDmail.com.

Hello, Nothanks - We're disappointed to learn of your unsatisfactory experience with this screwdriver! We want to hear more about this so we can provide you with a good solution! Would you mind sharing more with us at Reviews@RIDGIDmail.com?

Hello, Absdvm - We're disappointed to learn about your unsatisfactory experience with the screwdriver! We want to hear more about this to see if we can provide you with some beneficial support! Would you mind sending us an email at Reviews@RIDGIDmail.com?

Hello, Homedepotcustomer - We are disappointed to learn that you were not pleased with your screwdrivers! We want to hear more about your experience to see if we can turn it around! Would you mind sharing more with us at Reviews@RIDGIDmail.com?

Hello, Jarrod - We're disappointed to learn of the frustration you're having with this screwdriver! We want to hear more about your experience to see if we can provide you with a good solution! If you would, please reach out to us at Reviews@RIDGIDmail.com.

Hello, Homedepotcustomer - We're sorry to hear of your unsatisfactory experience with the screwdriver! We'd appreciate the chance to learn more about what happened to see if we can provide you with some beneficial support! Would you mind sharing more with us at Reviews@RIDGIDmail.com?

Hello, Homedepotcustomer - We are disappointed to see that the screwdriver did not meet your expectations! We want to hear more about your experience to see if we can provide you with a good solution! If you would, will you please email us at Reviews@RIDGIDmail.com?

Hello, HomeDepotCustomer - We are sorry to see your 1-star review on the screwdriver! If you would, will you please email us at Reviews@RIDGIDmail.com? It would be great to learn about your experience and see if we can make it better!

Hello, Homedepotcustomer - We're disappointed to learn of your unsatisfactory experience with the screwdriver! Listed below are some possible causes and solutions for when the screw jams. We hope this helps! However, if it does not, then please feel free to email us directly at Reviews@RIDGIDmail.com. And thank you for your review! 

Possible Cause: Screw length not set properly. 
Solution: Adjust according to the Setting Screw Length section of the Use and Care Manual. 

Possible Cause: Nosepiece screw loosened. 
Solution: Tighten the nosepiece screw. 

Possible Cause: Bit track is damaged or worn. 
Solution: Replace slide body assembly.

Possible Cause: The bit is damaged or worn. 
Solution: Replace bit. 

Possible Cause: Nosepiece is bent or damaged. 
Solution: Replace the nosepiece.

Hello, Homedepotcustomer - We are disappointed that the screwdriver did not meet your expectations! Would you mind sharing more with us at Reviews@RIDGIDmail.com? We want to hear more about your experience to see if we can turn it around!

Hello, Eric - We're very disappointed to hear that this screwdriver has been so unsatisfactory! Would you mind sending us an email at Reviews@RIDGIDmail.com? This isn't the experience we want for our customers, and we'd like to try to turn this around!

Hello, Coldhell - We're very sorry to hear about the frustrating experience you've had with this screwdriver! If you would, will you please email us at Reviews@RIDGIDmail.com? We appreciate the feedback and would love to get in touch with you regarding this experience, so we can try to improve it!

Hello, Bulldog - We are sorry to hear that you did not have the best experience with this screwdriver! We would have been happy to speak with you about this issue, so we could have tried to turn this around. But we appreciate you taking the time to leave your honest feedback with us! And feel free to email us anytime at Reviews@RIDGIDmail.com, if you'd like to continue this conversation.

Hello, Michael - We're very sorry to hear that the screwdriver kept jamming! Listed below are a few possible causes with solutions for when a screw jams. We hope this helps! And if you're still experiencing the same issue, then please feel free to reach out to us directly at Reviews@RIDGIDmail.com. 

Possible Cause: Screw length not set properly. 
Solution: Adjust according to the "Setting Screw Length" section found in the manual. 

Possible Cause: Nosepiece screw loosened. 
Solution: Tighten nosepiece screw. 

Possible Cause: Bit track is damaged or worn. 
Solution: Replace slide body assembly. 

Possible Cause: The bit is damaged or worn. 
Solution: Replace the bit. 

Possible Cause: Nosepiece is bent or damaged. 
Solution: Replace the nosepiece.

Hello, Homedepotcustomer - We're very disappointed to hear that your screwdriver keeps jamming! Listed below are possible causes why the screwdriver is jamming, along with solutions. We hope this helps! And if you're still experiencing the same issue then please feel free to reach out to us directly at Reviews@RIDGIDmail.com. We'd love to help!

Possible Cause: Screw length not set properly.
Solution: Readjust screw length according to instructions found in the manual. 

Possible Cause: Nosepiece screw loosened.
Solution: Tighten nosepiece screw.

Possible Cause: Bit track is damaged or worn.
Solution: Replace slide body assembly.

Possible Cause: The bit is damaged or worn.
Solution: Replace bit. 

Possible Cause: Nosepiece is bent or damaged. 
Solution: Replace the nosepiece.

Hello, Johnson - We're sorry you've had such a difficult experience with the screwdriver! If the screws are not advancing well, it could be that the screw length is not set correctly. To make preset depth adjustments, first, unplug the screwdriver. Next, remove the nosepiece screw by turning counterclockwise. You may use the supplied hex key to loosen and tighten the screw if desired. Slide the nosepiece into the slot along the side of the feed housing. Align the marks on the adjustable nosepiece with the edge of the feed housing for proper screw length. Reinsert and tighten the nosepiece screw by turning in a clockwise direction. Lastly, make sure the nosepiece is securely attached before operating. We hope this helps! And if you're using it in these conditions and are still experiencing the same issues, then please email us at Reviews@RIDGIDmail.com.

Hello, Scotty - We're sorry to hear that this screwdriver has not met your expectations! Would you mind sharing more with us at Reviews@RIDGIDmail.com? We would like to get further information to ensure that your tool is operating up to our performance standards.

Hello, Gary - We're very sorry that your screwdriver is not working properly! We expect superior performance from our products, which is why this screwdriver is backed by a 3-year limited warranty and is also eligible for the Lifetime Service Agreement when registered within 90 days of purchase. Would you mind sending us an email at Reviews@RIDGIDmail.com? We'd be happy to help!