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Customer Reviews for Masterbuilt Electric Slow Smoker

Internet #203868163

Model #20070112

  • Continuous smoke when cold smoking or hot smoking up to 275F
  • Ideal for smoking cheese, fish, bacon, and jerky
  • Uses regular wood chips

Customer Reviews

  • 4.2
    out of 93 reviews
  • 85% recommend this product
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Showing 1-30 of 93 reviews
Great product works great and easy to set up...
Great product works great and easy to set up
by
Response from Masterbuilt Tech SupportSep 1, 2017
Thank you for sharing your thoughts and feedback on your smoker. We are super happy you're pleased with your unit! Masterbuilt
  • Verified Purchase
Connection
Connecting to the electric smoker is a real hassle and not well engineered. I can't tell you if this smoker unit works well since I haven't used it. However, The electric smoker I purchased shouldn't need an additional smoker unit but it does because the little builtin smoker is essentially useless. Overall I am disappointed in this purchase because I had to purchase the additional smoker unit and it is difficult to connect. Try another product that is actually a smoker as advertised without having to buy the smoker. I already have an electric oven. What I wanted was an electric smoker!
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Response from Masterbuilt Tech SupportAug 1, 2017
Thank you for taking the time to share your feedback with us. We are very sorry you are less than satisfied with your smoker. Our goal is always to assist our customers however necessary until they are 100% satisfied. We encourage you to contact our Customer Service Department and allow them to ask a few questions to troubleshoot your situation. There are several tips as well as processes that our reps can give you/assist you with so that your smoker does exactly what you want it to. Please feel free to give us a call @ 1-800-489-1581 between 8am and 5pm, Monday-Friday when it is convenient for you. We hope you will allow us the chance to make your Masterbuilt experience a positive one! Masterbuilt
    3 found this review helpful
    Nice item
    Item is just as stated . Fast shipping to my door...
    by
    Response from Masterbuilt Tech SupportAug 3, 2017
    Thank you for contacting Masterbuilt. We're glad you are happy with your purchase. We'd like to suggest visiting our website to see some of our smoker recipes as well as register your product with us so we have a record of your date of purchase. Just go to www.masterbuilt.com and use the toolbar at the top to navigate where you need to go! Welcome to the Masterbuilt family! Masterbuilt
      • Recommended
      Perfect
      This thing smokes really nice great addition to my smoking
      by
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        The tube that feeds chips get coated with creosote during...
        The tube that feeds chips get coated with creosote during each use and must be thoroughly cleaned or it won't work. Keep a long stick handy when using because the chips get stuck in the feeder half way through your smoke. When working it smokes like crazy.
        by
        • Verified Purchase
        Slow to warm up and doesn't produce a lot of smoke. Good heat regulation, but cooks food...doesn...
        Slow to warm up and doesn't produce a lot of smoke. Good heat regulation, but cooks food...doesn't smoke it.
        by
        • Verified Purchase
        • Recommended
        We Love our new Masterbuilt smoker and cold smoker. ...
        We Love our new Masterbuilt smoker and cold smoker. We have had some awsome chicken so far... and ... ribs... yum, can't wait to try smoked cheese and salmon
        by
        • Verified Purchase
        Nice Little Smoker
        Nice Little Smoker
        by
        • Verified Purchase
        • Recommended
        This product is part of a system and does not work without the other parts. The company should no...
        This product is part of a system and does not work without the other parts. The company should note that in their documentation. The directions should also tell you which models of smokers that this unit can be attached to without you having to call customer service. Great idea and concept, just needs more documentation to help with your choice.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Makes tons of smoke with no added heat. Took about 10 min to install on Cajun Injector Smoker. Wo...
        Makes tons of smoke with no added heat. Took about 10 min to install on Cajun Injector Smoker. Works great. Made another mounting hook makes it a lot tighter fit.
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        • Verified Purchase
        • Recommended
        Hard to keep it producing smoke, have to stir things up at least every half hour. I bought it wi...
        Hard to keep it producing smoke, have to stir things up at least every half hour. I bought it with the idea that I would be able to set it and forget it for a few hours at least, but that is not the case.
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        Response from Masterbuilt Tech SupportApr 26, 2017
        Thank you for your feedback. You should be able to let this accessory run for a few hours before "stirring" it. If you are experiencing an issue, please visit us at www.masterbuilt.com/support. Masterbuilt
        • Verified Purchase
        1 found this review helpful
        Smoker was easy to set up and season. First...
        Smoker was easy to set up and season. First meal was delicious and only wanted me to smoke more. It will get a workout this summer. Glad I made this purchase.
        by
        • Verified Purchase
        Just as advertised.
        Just as advertised.
        by
        • Verified Purchase
        • Recommended
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Starts smoking right away. Works great! Ive done salmon...
        Starts smoking right away. Works great! Ive done salmon and a few cheeses in the last two weeks. Turned out very nice.
        by
        • Verified Purchase
        Easy to assemble the few parts. Does what the description says it will do. Creates a lot of smo...
        Easy to assemble the few parts. Does what the description says it will do. Creates a lot of smoke for low temp smoking.
        by
        • Verified Purchase
        • Recommended
        Masterbuilt smoker
        Excellent product!also bought the cold smoker attachment. Made cold smoked salmon works great
        by
          • Recommended
          Best think ever
          This little add on to my master built electric smoke allowed me to sleep while cooking a 20 hour pork but
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          Response from Masterbuilt Tech SupportApr 6, 2017
          Thank you for your feedback! We're glad our slow smoker kit assisted you in making the perfect pork butt! If you ever need different recipes or tips, feel free to visit www.masterbuilt.com/recipes ! Masterbuilt
            • Recommended
            2 found this review helpful
            The on/off switch was bent when I opened the box and the outside cabinet lid had scratches.
            The on/off switch was bent when I opened the box and the outside cabinet lid had scratches.
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            Response from Masterbuilt Tech SupportJan 18, 2017
            Thank you for your feedback of our product. Masterbuilt would like the opportunity to assist you with your smoking needs. Please visit our website http://masterbuilt.com/support/ to have one of our customer service team members assist you! Masterbuilt
            • Verified Purchase
            • Recommended
            Product is well-built and performs as expected. The only problem is that once you add this, you w...
            Product is well-built and performs as expected. The only problem is that once you add this, you will likely need to order a bigger cover if you keep your smoker outside like I do.
            by
            • Verified Purchase
            • Recommended
            Awesome
            Larger than I thought it'd be. Bought it as a Christmas gift and my husband loves it
            by
            Response from Masterbuilt Tech SupportJan 6, 2017
            Thank you so much for purchasing our Masterbuilt Cold Smoker and we appreciate the feedback! If you're interested in more tips and recipes, please visit http://masterbuilt.com/ and you will have full access to anything you need! Our customer service team is also available to assist you with any troubleshooting, parts or questions that you may have in the future. Thanks again! Masterbuilt
              • Recommended
              As advertised
              Works perfectly, and is fun to use. Smoking cheese is amazing.
              by
                • Recommended
                This is used to cold smoking meats and cheeses as well as vegetables. It is a perfect addition to...
                This is used to cold smoking meats and cheeses as well as vegetables. It is a perfect addition to my smoker and I would recommend it to anyone who loves that smoke flavor with out having to cook your foods, like sausage that can then be stored until ready to use and have the smoke flavor you love. I am completely satisfied with this product!
                by
                • Verified Purchase
                • Recommended
                I have had two of these burn out on me. Integrity is not good. Parts hard to or impossible to fin...
                I have had two of these burn out on me. Integrity is not good. Parts hard to or impossible to find. Has poor air circulation. Builds up moisture inside creating sticky tar in chip chute causing chips to dam up and stick. Pungent sour smoke. It needs a chimney down the center of the chips so they can breath and draw better. I have used many wood types all very dry at start. A "weekender" should easily get more than a year out of these units. The Masterbuilt smoker is useless in the summer without them though because once gets up to temperature, burner shuts down and so does the smoke. Cold smoke generator choices are few so not sure what the right answer is.
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                Response from Masterbuilt Tech SupportDec 5, 2016
                Thank you for your feedback of our product. Masterbuilt would like the opportunity to assist you with your grilling needs. Please visit our website http://masterbuilt.com/support/ to have one of our customer service team members reach you to get this situation handled! Masterbuilt
                  1 found this review helpful
                  This is an outstanding add on for the Masterbuilt electric smoker!.... I wasn't fond of having to...
                  This is an outstanding add on for the Masterbuilt electric smoker!.... I wasn't fond of having to add wood chips every hour, so I bought this and it is THE BEST accessory for the smoker you can get!............ one drawback is that I purchased a Masterbuilt stand to raise the smoker up and make it easier to tend (I'm tall), and the stand doesn't have space for the Slow Smoker, so I had to buy a second stand which looks kind of funny........... This product however is GREAT!!!
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                  Response from Masterbuilt Tech SupportNov 2, 2016
                  Thank you so much for purchasing our Masterbuilt Cold Smoker and we appreciate the feedback! If you're interested in more tips and recipes, please visit http://masterbuilt.com/ and you will have full access to anything you need! Our customer service team is also available to assist you with any troubleshooting, parts or questions that you may have in the future. Thanks again! Masterbuilt
                  • DIY
                  • Verified Purchase
                  • Recommended
                  Needs improvement.
                  When it is making smoke it works great. The wood chamber clogs up. You have to tend to moving the chips around so it feeds to the bottom. I called their customer service line and was told yes it clogs up and it needs to be watched. They make it sound like you fill it up and do not need to do anything further. I might suggest a small fan or air pump to help the draw to the smoking box. Redesign the chip box to lessen the clog up. Between stirring the chip box it does make smoke..Hope they find a fix.
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                  Response from Masterbuilt Tech SupportOct 24, 2016
                  Thank you for your feedback of our product. Masterbuilt would like the opportunity to assist you with your grilling needs. Please visit our website http://masterbuilt.com/support/ to have one one of our customer service team members reach you to get this situation handled! Masterbuilt
                  • DIY
                  • Recommended
                  1 found this review helpful
                  Geat addition to my Masterbuilt smoker.
                  Easy to put together. Does a great job. Now a complete smoked cheese addict!!!! Easy to connect to the Masterbuilt Smoker, IF you have small hands. Suggestion. An optional funnel for loading chips into the slow smoker. Once again, small hands have it much easier.
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                  Response from Masterbuilt Tech SupportOct 20, 2016
                  Thank you so much for purchasing our Masterbuilt Slow Smoker and we appreciate the feedback! If you're interested in more tips and recipes, please visit http://masterbuilt.com/ and you will have full access to anything you need! Our customer service team is also available to assist you with any troubleshooting, parts or questions that you may have in the future. Thanks again! Masterbuilt
                  • Verified Purchase
                  • Recommended
                  Great smoker!
                  Have used it several times and it works great. I am not a huge fan of the manual chip loader so I bought the cold smoker attachment that hooks in where the manual handle goes and allows you to add chips and smoke unattended for many hours. works great! Once the cold smoker attachment is installed the actual smoker cover will not fit so be aware of that. Both the smoker and the cold smoker require AC so that is two plugs required. the build in timer, temp control, and thermometer seem to work great. So does the remote control. If you had AC available you could easily take it places. its not super heavy and actually has little wheels on it so you can kind of roll it around. so far so good but its relatively new.
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  3 found this review helpful
                  Smoker
                  Easy to assemble, performed as expected after break in was complete.
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  4 found this review helpful
                  Showing 1-30 of 93 reviews