Customer Reviews for MOEN Indi Single-Handle Pull-Down Sprayer Kitchen Faucet with Reflex and Power Clean in Spot Resist Stainless

Hello JOHANNA and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the spray wand appears loose on the hose of your Moen Indi Single-Handle Pull-Down Sprayer Kitchen Faucet with Reflex and Power Clean in Matte Black. As the original purchaser of this Moen kitchen faucet, you can contact Moen directly under the products limited warranty. Our product specialists would be happy to troubleshoot this issue with you and they would work to find a satisfactory warranty resolution. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Idahoagie and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with the flow rate on your Moen Indi Single-Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless. The Moen Indi Single-Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless does not have a removable aerator in the pull-down sprayer. The Moen Indi Single-Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless has a screen washer located in the threaded end of the sprayer. If this screen washer is plugged up with debris, this would also affect the flow rate. Unthread the sprayer from the pull-down hose, do not let go of the hose and look into the threaded end of the sprayer to locate this screen washer. Additionally, as the original purchaser of the Moen Indi Single-Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless, you can contact Moen directly under the product lifetime limited warranty. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Kylenew and thank you for the feedback you provided on The Home Depot website regarding the Moen Indi Single Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean. We are sorry to hear that the spray wand material and water pressure were not what you expected. This kitchen faucet is backed by the limited lifetime warranty. Our Product Specialists are here to provide technical/warranty assistance. We can be reached Monday through Friday from 8am-7pm EST at 1-800-289-6636.