Customer Reviews for MOEN Indi Single-Handle Pull-Down Sprayer Kitchen Faucet with Reflex and Power Clean in Spot Resist Stainless

Thank you Fuana so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Indi Single-Handle Pull-Down Sprayer Kitchen Faucet with Reflex and Power Clean in Matte Black includes a warranty with purchase. Moen would recommend you contact Moen’s Consumer Services directly for product assistance at 800-289-6636 before replacing the product. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Hello Marlene and thank you for the feedback you posted on the Home Depot website regarding the Moen Indi Single Handle Pre-Rinse Spring Pull Down Kitchen Faucet. We are sorry to hear that the water seems to be tasting like plastic. Our specially trained Product Specialists are available for technical/warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello J M and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Indi Single-Handle Pre-Rinse Spring Pulldown Sprayer Kitchen Faucet with Power Clean in Spot Resist Stainless was leaking. A drip from the spout or a leak around the handle after new installation is generally due to sediment/debris coming through the supply lines and damaging the cartridge. As the original purchaser of the 87194SRS, we would have been happy to troubleshoot the issue and provide the necessary parts and installation instructions to resolve the issue. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.