#1 Home Improvement Retailer

Customer Reviews for LG 7.4 cu. ft. Electric Dryer with Steam in Graphite Steel, ENERGY STAR

Internet #205178541

Model #DLEX4270V

Store SKU #1001089762

  • 14 Drying Programs
  • TrueSteam generates real steam reducing wrinkles and ironing
  • SteamFresh Cycle reduces wrinkles for up to 5 garments

Customer Reviews

  • 4.3
    out of 181 reviews
  • 87% recommend this product
Filter by:
Showing 1-30 of 181 reviews
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
This machine is now 11 months old. I've had more then 8 service visits over the past year for the...
This machine is now 11 months old. I've had more then 8 service visits over the past year for the same problem. It takes 2-3 weeks to even get a tech visit scheduled. 3 different technicians (every single one who saw it) say it is not repairable and should be replaced by LG. Well, I have all the documents but LG isn't honoring their warranty! LG has access to the service repair companies documentation. I've been dealing with LG directly since the problem started because it was a new machine. I will never buy another LG product.
by
Response from LGAnswersFeb 8, 2019
I hate to hear that you seem to hit a roadblock around every corner, in regard to your repair. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG
    Purchased both the washer and dryer together. I can sit...
    Purchased both the washer and dryer together. I can sit two feet away from both when they’re running and still take conference calls without disruption. Very silent, best purchase we’ve made for the house.
    by
    • Verified Purchase
    Purchase the LG dryer on Friday January the 25th and I love it I would recommend this dryer it is...
    Purchase the LG dryer on Friday January the 25th and I love it I would recommend this dryer it is so quite when you are drying clothes I find that it takes no time for your clothes to dry you do not have to restart it to dry your clothes and I love the wrinkle free cycle that it has
    by
      • Recommended
      So far so good. I like everything about...
      So far so good. I like everything about it. I hooked up the steam option on the dryer, even though I was thinking "Why do you need steam in something that you are trying to dry". It didn't take long and I found myself using it on some clothes that were left in there overnight after drying. It will moisten then just enough to freshen them back up.
      by
      • Verified Purchase
      Love this dryer and the matching washing machine, too. So...
      Love this dryer and the matching washing machine, too. So many functional features.
      by
      • Verified Purchase
      Love it!!!! Washing clothing is a breeze. I set...
      Love it!!!! Washing clothing is a breeze. I set it, it weighs it, times it and washes quickly. With a normal setting, the spin is awesome! Cuts down on drying time. The dryer is super!. Compared to my previous dryer, it dries quickly (surprised me), has fewer wrinkles, softer to touch. Love them!!!
      by
      • Verified Purchase
      It is probably bigger than the three of us need but is so cool that I can get the washing and dry...
      It is probably bigger than the three of us need but is so cool that I can get the washing and drying done in half the time.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      everything as expected....
      everything as expected.
      by
      • Verified Purchase
      Love everything about it....
      Love everything about it.
      by
      • Verified Purchase
      Best dryer I’ve ever owned!...
      Best dryer I’ve ever owned!
      by
      • Verified Purchase
      Have only had the set for about a month but...
      Have only had the set for about a month but I love it so far. Only complaint would be the odor that’s present if you leave wash in the washer for too long. The dryer is awesome. No complaints. Very quiet!
      by
      • Verified Purchase
      The washer is good but the dryer takes FOREVER!...
      The washer is good but the dryer takes FOREVER!
      by
      Response from LGAnswersSep 5, 2018
      We are sorry to hear your dryer takes too long to dry a load. You can troubleshoot issues with a long dry time from the following help article: https://www.lg.com/us/support/product-help/CT10000011-1432223739634-not-drying-long-dry-time ^CP LG
      • Verified Purchase
      I have the LG Washer and love it, so I had thought this would be the same quality. As with other ...
      I have the LG Washer and love it, so I had thought this would be the same quality. As with other reviews, I am finding clothes are still damp at the end of the cycle. A comforter is "bulky" and towels are cotton right? I find the settings confusing. What I do enjoy is the steam feature. The part that really concerns me, I have been using about a month now, it that it catches my "delicates" on the lint screen and thus twists them to death. Never seen a dryer do that before. It also has sucked the dryer sheets up against the lint screen and stuck them there. I couldn't believe it! I peeled 4 of them off yesterday. I can't believe I didn't get a vent clog error. I have no idea how long they were stuck there. I clean the lint screen every load, who would look there? I stuck my head into the machine to see what the heck else was in there. I do not use off brand softener sheets. The plastic screen seems to have a uneven surface on it and I don't know if that is normal or not. But what is not normal is ruining clothing. Definitely does not meet my LG expectations.
      by
      Response from LGAnswersMay 22, 2018
      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG
        1 found this review helpful
        Worst mistake I believe I have ever made. Dryer is two months old. Contacting customer service...
        Worst mistake I believe I have ever made. Dryer is two months old. Contacting customer service from LG? What a joke ! FINALLY got a repair guy to come out after a week, dryer worked for three loads, then quit again. Same issue, heating element went out. Contacted the "wonderful" customer service again, and again, and again. Maybe this time around, they will fix it. Doubt it !!
        by
        Response from LGAnswersMay 1, 2018
        We hate to see you have had this issue. We would be more than happy to look into this for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG
          2 found this review helpful
          DRYERS SURE HAVE COME A LONG WAY
          [This review was collected as part of a promotion.] VERY IMPRESSED WITH THE MANY FEATURERS OF THE LG DRYER MOST ESPECIALLY THE STEAM CYCLE FOR FRESHING ALL TYPES OF CLOTHING AND BED LINENS. IT IS EXCEPTIONALLY EASY TO USE, QUIET AND ITS ENERGY SAVING FEATURERS NOT ONLY SAVE ENERGY BUT ALSO TIME IN THE LAUNDRY ROOM
          by
            • Recommended
            Excellent, Delivery guys did a great job hooking it up
            Excellent, Delivery guys did a great job hooking it up
            by
            • Verified Purchase
            • Recommended
            Love my new washer and dryer. Easy to understand instructions...
            Love my new washer and dryer. Easy to understand instructions and operate.
            by
            • Verified Purchase
            great features - lots of options
            [This review was collected as part of a promotion.] This washer is wonderful. I love all the features and customization options. Some features I thought I'd never use but I'm surprised that after a year of use there are few that I have not used. I love the printed manual, also, so many items have gone to pdf only manuals. It's nice to have a quick chart for all the different wash cycles. I only wish the washer and dryer had different "ringtones" so I could easily tell which device was paging me.
            by
              • Recommended
              Great machine.
              [This review was collected as part of a promotion.] Very quiet and very easy to use. Many, many features.
              by
                • Recommended
                5 Star Review
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                wish the controls were lit!
                [This review was collected as part of a promotion.] Love the performance of my dryer! I just wish the controls were lit up.
                by
                  • Recommended
                  Very Good...
                  Very Good
                  by
                  • Verified Purchase
                  Beautiful Picture
                  [This review was collected as part of a promotion.] Easily the best picture I have ever had on a telivision. Really enjoy this product
                  by
                    • Recommended
                    Quiet. Cleans good
                    [This review was collected as part of a promotion.] Bought this shen previous front loader died. This one has many more features and there is no odor in the tub like previous front loaders.
                    by
                      • Recommended
                      Great features
                      [This review was collected as part of a promotion.] I bought a month ago and I’m really happy. Very quiet and dries thoroughly
                      by
                        • Recommended
                        Dryer delivered with a broken door switch. Dryer would only operate if I held the door tightly c...
                        Dryer delivered with a broken door switch. Dryer would only operate if I held the door tightly closed. I don't want to hold the door closed the entire time my clothes are drying. Dryer stopped drying after 10 minutes, because of a warning saying vent was blocked. The vent was not blocked! I discover the sensor senses temperature not lint. It only drys clothes on the low setting. LG told me they would send out a repair man, but I had to get Home Depot to unstack the dryer. I just want Home Depot to pick up the dryer and give me a different brand that works when delivered.
                        by
                        Response from LGAnswersDec 1, 2017
                        If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP LG
                          5 Star Review
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          So many features!
                          [This review was collected as part of a promotion.] So I bought this about 2 months ago and saying I love this dryer is an understatement! It has so many features including a steam feature and a freshen up option. I can say that I use these 2 the most. It has sensors that can save so much time! I've even tested it and set the timer for an hour for dry clothes and it shut it off within 3 minutes. Great energy saver! It's also huge. Holds lots of stuff and has a ton of other stuff. You just have to get one and experience the awesomeness.
                          by
                            • Recommended
                            Luv it!
                            [This review was collected as part of a promotion.] Out of all of the new appliances purchased for our home, I luv this one! It is the only appliances that I don't have 1 bad thing to say about it. Thank you for not giving me reason to!
                            by
                              • Recommended
                              Showing 1-30 of 181 reviews