Customer Reviews for LG 28 cu. ft. 3 Door French Door Refrigerator with Ice and Water Dispenser and Craft Ice in Black Stainless Steel

This fridge is super gorgeous, finger prints are not an issue with this amazing fridge. It has really fancy ice maker that makes long lasting ice, yes, that is a thing. I swear it is so fancy awesome. Doors and drawers open nicely. Its so cool. I will add all the features listed on website. I am in awe with how wonderful this fridge is. Easily controlled w smart thung app. With 28 cubic feet, you receive ample space to become more organized. You also get LG's innovations like the PrintProof easy-care finish LG's Smart ThinQ Technology, letting you control key refrigerator features from anywhere, at any time, right from your smartphone. Dual ice makers with Craft Ice automatically create crushed, cubed and LG's exclusive slow-melting round ice for upscale, craft drinks at home-without the work. Aesthetics and functionality come together in perfect harmony with this French-Door refrigerator. Finally, an ice and water dispenser that can accommodate just about any container Dual ice makers automatically create standard ice cubes, crushed ice, and slow-melting round Craft Ice for all your entertaining needs Turn on IcePlus to kick ice production into high gear by automatically lowering freezer temperatures to the coldest setting for 24-hours Smart Cooling system is designed to monitor and maintain conditions to help keep food fresh Get in and out of the freezer easily with the Smart Pull Handle Control key refrigerator features from anywhere, at any time with LG SmartThinQ Technology Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home Multi-Air Flow System is designed to maintain superior humidity and temperature levels to help keep your food fresher, longer LG's PrintProof finish resists fingerprints and smudges for a distinctive kitchen that handles real-life in style Smart Pull Handle makes opening and closing the freezer quick and easy Refrigerator also features a full-width Glide N' Serve drawer, making it easy to find some space for all that food you want to keep fresh LG's pharmaceutical water filter, NSF certified to reduce more contaminants than our previous filters, for freshness you can taste ThinQ Care will help you understand your appliance needs, avoid any potential problems, and keep your LG appliance running at its best for years on end This ENERGY STAR-qualified LG refrigerator exceeds minimum federal energy standards to positively impact your energy bill, your energy consumption, and most importantly, the environment Because the Linear Compressor motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty

It's sold like a high end fridge, but it only has one light inside so things are kind of dim. The touch panel on other similar LG fridges has been replaced with actual push buttons on this one. Home Depot made us feel like we were getting a great deal but it looks like it was only $100 off their regular price. The floor model was not plugged in so we didn't know these things until it arrived. Their appliance return period is only 48 hours so now we're stuck with it.

Our Kenmore fridge stop working after 7 years. This LG replacement was the what we thought was the closest to size and cubic feet. Well, it may have been the closest, but it didnt equal what the Kenmore Elite was. First of all, the right side of the French doors has an empty 6 inches of space at the bottom with no way of adjusting the shelves to fill that space. ( see photo) The shelves in the main area of the fridge were very difficult to readjust to accommodate larger items. Trying to separate the side by side shelves was so difficult, we were afraid they would break. These too had not have enough accommodating back holes to make the adjustments. The wifi instructions were not clear. Being a savvy tech, i had to repeatingly type in the supposed password, with no luck. I started over many times and was finally able to connect, but not according to instructions. I got creative in order to get it connected. If LG wanted to add something to their app, how about a leak warning from the copper tubing to the water input. The extra ice tray is nice but it can’t be fill completely or the ice would fall in the opening at the back of the tray into the main freezer. The craft ice maker is a nice feature but only 3 or 6 cubes at a time. The manual is not as user friendly and organized poorly. I do like the rolling feet. Very easy to move it out to clean under it. All-in-all it is an ok fridge that does what a fridge should do but adjustablity and full use of space makes it a 3 star product

After 4 months of homework and reading reviews, I decided on this refrigerator. I am in love with it! Even though I saw the lights were on in the refrigerator, I asked the delivery person if it was running because it so quiet! It beautiful and spacious. I don't post a lot of reviews but on a big purchase I thought I should. I will post another in a few months for an update.

If you have more than two people living in your house, the in-door ice maker will not keep up. Even with Ice Plus turned on. The craft ice set at 6 cubes per day, still only makes three. You'll need to go out of town a few days per week so that the ice makers can catch up. The shelf spacing is so narrow, that you cannot fit condiment bottles, 20-ounce soda bottles, or even large heads of lettuce or cabbage on a shelf without first removing one. Don't buy a French door fridge.

The delivery was smooth. They were friendly and nice. The new appliance work great

Everything in the fridge and freezer consistently measures 9 degrees F more than the temperature setting. Brand new and in the A/C. Left completely closed and plugged in for four days. I will not buy another LG.

[This review was collected as part of a promotion.] I purchased this in November 2023 and in May 2024 the ice maker in the bottom drawer quit making craft ice. Other than that, I am pleased with the LG fridge/freezer.

Excellent,plenty of space with ice maker in door

I love this refrigerator! There's nothing like new appliances to make you feel like you're living in a new home. This super spacious fridge is perfect for all the everyday needs as well as storing big portions for occasions and gatherings.

Everything was great.

Great space and 3 ways on ice. One of them is amazing.

Just doesn’t make cold water but ice maker seems to work well. One door closes a bit hard and shakes up any glass jars on door

We absolutely love our refrigerator!

LG Products are the absolute worst. LG sold 1.5 MILLION Lemon Fridges and they have been nothing but headaches, 10 service calls for 1 fridge. I WILL NEVER buy LG products again.

It is great especially the craft ice and black stainless look!

Small issue with the ice maker fill making an odd noise. Will be calling for service. Besides that all is good.

Refrigerator making loud noise. After only 2 weeks. Called Home Depot because I purchased extended warranty but they could not help told me I had to call LG as it was under warranty for first year with them. Could not get a hold of anyone so filled out paperwork on line then went ahead and chatted on line. Told I had to wait for someone to call. They did not. Followed up again and finally got some help. Hope this is cleared up soon. Tech to come out next week.

I really like this refrigerator! It works well and it's designed and laid out well. It's intuitive and easy to understand the displays and maintenance.

I love the size of the fridge and the fact that it creates craft ice but we are unable to use the water and ice because of the awful taste! The fridge is 2 months old and we have changed the fiter twice and have drained countless gallons of water and yet the water still tastes bad. I called Home Depot for help, they told me to call LG directly. I called the customer serivice 800 number to LG but was sent a link to a chat bot. After over an hour on chat I was told that I needed "PEX tubing". LG would not send the tubing to me so I will need to go buy it myself. I am hoping this helps so we can use the water and ice from our new refrigerator.

I bought my refrigerator 2 years ago and it stopped making ice or water last week. It keeps giving me a code to replace the water and air filters, which I have done. I have followed the online guide, defrosted the entire refrigerator and have had professionals onsite. I continue to get the same error code and can only clear it by unplugging my refrigerator. The professionals that came out told me “in the future, NEVER buy an LG appliance”. I never will again.

Seems great! I’m having difficulty getting it to make craft ice but I’m sure I’ll figure that out. The design is very nice. Looks fantastic

Good space for food and all your stuff Doors open well large shelves for your favorite items The freezer is nice and large good capacity for storage Freezer door opens with ease and closes the same The ice maker not so much. Cubes are small door storage is small Maybe you can fill 3 large stainless cups or 2 water bottles. It only drops 3 ice spheres every 24 hours overall good fridge.