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Customer Reviews for LG 26.1 cu. ft. Side by Side Refrigerator with ColdSaver and Door-in-Door in Stainless Steel

Internet #205343880

Model #LSXS26366S

Store SKU #1001000780

  • Door-in-Door feature gives quick access and added organization
  • Slim SpacePlus ice door system frees up valuable shelf space
  • Smart Cooling system helps keep your food fresher, longer

Customer Reviews

  • 4
    out of 3,344 reviews
  • 74% recommend this product
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Showing 1-30 of 3,344 reviews
Smaller than I thought
[This review was collected as part of a promotion.] While the cubic feet is larger than we had I lost shelf space due to no egg tray and no third drawer for deli items. The fridge door has no real depth and now our milk and other larger items sit on the inner shelves rather than on door. Additionally the indoor water feature is not wide enough and often causes spillage. These are things we did even think to notice when looking at design.
by
    We love our new refrigerator. The door in door feature is wonderful. The black stainless is very...
    We love our new refrigerator. The door in door feature is wonderful. The black stainless is very beautiful. The filtered water and ice is great. The only complaint we have is that it makes a loud humming noise and it is very annoying.
    by
    • Verified Purchase
    • Recommended
    Like most features
    [This review was collected as part of a promotion.] Writing of black on black does not show up. We had to handwrite sticky labels.
    by
      • Recommended
      First new fridge purchase.
      [This review was collected as part of a promotion.] So I bought this about a month and a half ago, shopped around and found this model to have everything we were looking for. Runs quiet. Ice and water on the door work good and are easy to use. Doesn’t drop a lot of extras on the floor. I really like the door on the door for the fridge. Didn’t realize how much we only get out those thing until we had the option. The control panel on freezer door is easy to use and convient to adjust. From temperatures to lights very simple. This thing is massive stick out farther that our last dinky fridge. I shut down a chest freezer and an upright and fit it in this one. And we have yet to fill the fridge to max capacity. It has a door alarm and an led light to light the glass also. That can be turned off and on . Good fridge.
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        • Recommended
        The Fridge was not fully installed. It was moved into...
        The Fridge was not fully installed. It was moved into place, but do not fit the place. The left door totally can not be open. Waiting for return
        by
        Response from LGAnswersFeb 2, 2018
        Thank you for reaching out. For best assistance with this inquiry, we recommend checking out The Home Depot’s return policy here: https://www.homedepot.com/c/Return_Policy. You can also give them a call at 1-800-HOME-DEPOT (1-800-466-3337) for any specific questions you may have. ^CP LG
        • Verified Purchase
        3 found this review helpful
        Purchased this product just over two years ago. I was informed today Jan 15, 2018 that it has a b...
        Purchased this product just over two years ago. I was informed today Jan 15, 2018 that it has a blown compressor which will cost $900. It only comes with a 1 year parts and labor warranty from LG, which should tell you something. I took the $900 and bought a new brand from another merchant. I get most appliances are disposable but 2 years is ridiculous for $1400. Buy any brand but LG. Search LG refrigerators and you'll see what I mean.
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        Response from LGAnswersJan 16, 2018
        We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG
          19 found this review helpful
          I’ve had the refrigerator for a couple of weeks now and I love it. The door-in-door feature is g...
          I’ve had the refrigerator for a couple of weeks now and I love it. The door-in-door feature is great! The water/ice in the door is great. The black stainless steel is gorgeous. The only thing I miss from my old frig is a cheese drawer near the middle. This one has two fruit/veg drawers at the bottom. No meat drawer either, only in the freezer.
          by
          • Verified Purchase
          • Recommended
          6 found this review helpful
          Great features, sleek design
          [This review was collected as part of a promotion.] Looks very nice in my new kitchen! Love the door in door design! The black stainless, smudgeproof feature is great.
          by
            • Recommended
            Love the extra door
            [This review was collected as part of a promotion.] So this refrigerator is great and I made it fit into our kitchen. The added height by running the power cord to the top was the limiting factor. I had to pull down our cabinets and cut some trim off and then reinstall them. I heard other people just cut a small "u-shape" in their cabinet trim to allow it to slide back allowing the power cord to pass through. Other than the power cord, this fridge is awesome, works flawlessly, and we love all the room inside and the added extra door on the outside.
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              • Recommended
              I purchased this fridge a few months ago and we love it. There are some odd things though that we...
              I purchased this fridge a few months ago and we love it. There are some odd things though that we haven't understood yet why they are the way they are for example the spacing of the glass shelves some of them clearly don't make sense as you would not want shelves that close to one another, maybe theres a reason for it I just don't know it. The water on the freezer door takes some getting use to. Its in a weird spot so at first you go to get ice and you end up hitting the water and it goes everywhere. We are used to it but when we have guests over theres at least someone who is getting water all over the floor. When pressing the touch buttons on the freezer door they make a pleasant sound. There is a door alarm for when you leave it open too long which we thought was silly until we realized we do sometimes forget to close it in the middle of cooking a lot of things at once and constantly being in and out of the fridge. We had trouble with the filter it kept leaking and we kept taking it out putting it back in and it still leaked, but one day I must of put it in just right and now it has not leaked since.
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                • Recommended
                13 found this review helpful
                Extra door on front is great very convenient
                [This review was collected as part of a promotion.] Great product! The split front door is great.shelves are strong
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                  • Recommended
                  Extra door is awesome
                  [This review was collected as part of a promotion.] I drink something constantly and having the beverage door helps a lot. The drinks stay cold but also everything else does too. I'm only opening one door to access the drink of my choice. Everything from milk to juice to beer and wine. It's like having my own mini bar at home. It's feminine yet masculine as well. Great choice couldn't be happier.
                  by
                    • Recommended
                    Lovin my LSXS26
                    [This review was collected as part of a promotion.] I bought my refrigerator 6 months ago and really love it. The front door entrance is wonderful
                    by
                      • Recommended
                      LG Electronics26.1 cu. ft. Side by Side Refrigerator with Door-in-Door in Black Stainless Steel I...
                      LG Electronics26.1 cu. ft. Side by Side Refrigerator with Door-in-Door in Black Stainless Steel I HAVE HAD IT FOR 6 MONTHS +. ABSOLUTELY HATE IT. HAS ONLY .4 LESS CU. IN. THAN MY 29 YEAR OLD GE AND SHELVES ARE LIMITED IN ADJUSTING. ICE MAKER HALF THE THE SIZE. ONLY HALF OF THE CONTROLS ARE LIT. ICE MAKER QUIT ONCE. ALARM IS NOT LOUD NOR DOES IT CONTINUE TO BEEP. I WILL NEVER BUY A FRIDGE AT HOME DEPOT WITH ONLY A 48 HOUR RETURN POLICY. NO TIME TO PROPERLY EVALUATE. LG DOES MANY THINGS RIGHT BUT THEY NEED TO LOOK AT THE $1900 ELECTRIC PANEL SHOWING FLASHING POWER OUTAGES AND MORE. INSTEAD OF DOOR IN DOOR, THERE WAS A WONDERFUL DROP DOWN PANEL. THE WATER DISPENSER SHOOTS OUT AT AN ANGLE. NO ONE DID A PROOF OF CONCEPT WITH THIS PIECE OF JUNK I AM NOW STUCK WITH. HAVING OWNED 11 COMPANIES, WATCH UNDERCOVER BOSS AND TEACH BUSINESS DETAILS AS A SUCCESSFUL AUTHOR, I AM SHOCKED BY THIS PRODUCT. THANK GOD I DO NOT HAVE A FAMILY TO USE THIS PIECE OF JUNK FOR POWER COOKING!
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                        14 found this review helpful
                        This is an excellent fridge. The indoor ice maker provides extra space in the freezer section. ...
                        This is an excellent fridge. The indoor ice maker provides extra space in the freezer section. The door-in-door takes a bit of getting used to, but definitely a huge energy saver by not having to open the whole fridge up to get to the ketchup. One thing that I'd like to note is that the dimensions fit under my cabinet fine, except for the small bump where the power cord comes out. Cutting a notch in the bottom of the cabinets allowed me to slide it the rest of the way in. I was fully expecting to have to makes some modifications so it wasn't a big deal (kitchen is a complete throwback to 1959).
                        by
                        • Verified Purchase
                        • Recommended
                        3 found this review helpful
                        I like the door n door.
                        [This review was collected as part of a promotion.] However, you have to make sure you close it hard or otherwise it will pop open. It's happened a couple of times we thought the door was closed but found out later it was still open. It's convenient but may also be a hassle.
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                          • Recommended
                          I love it. Looks great and exceeds all my expectations.
                          I love it. Looks great and exceeds all my expectations.
                          by
                          • Verified Purchase
                          • Recommended
                          4 found this review helpful
                          Love the door in door
                          [This review was collected as part of a promotion.] This fridge is so big, room for all I need. They could not level it properly due to my floor, butI am very happy with door in door feature
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                            • Recommended
                            We are very pleased with this fridge with only a few exceptions. The space overall, the lighting,...
                            We are very pleased with this fridge with only a few exceptions. The space overall, the lighting, the noise and the alarm when the door is open are all great. The front side door does not close easily, as mentioned in many other reviews, but you get used to closing it hard. There also is not a lot of tall shelf space, even after rearranging the shelves. Otherwise, we have been very pleased. We have had the fridge now for a few months. The Home Depot delivery was wonderful, right on time and super helpful getting the fridge in and helping us move our old fridge into the garage.
                            by
                            • Verified Purchase
                            • Recommended
                            23 found this review helpful
                            Love the door in door
                            [This review was collected as part of a promotion.] I have had this fridge for about a year and love it! Had issue with ice maker at first, but come to find out it was just not plugged in when it was installed.
                            by
                              • Recommended
                              We love our new refrigerator!
                              A wonderful new addition to our kitchen! The door-in-door is a great new feature, and we are loving the ice maker in the door rather than taking up a ton of freezer space. The only changes I would suggest are adding a deli drawer, and adding a magnetic seal to the half door (it doesn't close well unless you push it shut).
                              by
                              • DIY
                              • Verified Purchase
                              • Recommended
                              3 found this review helpful
                              Great Fridge!
                              Love the look of this fridge! Its very quiet and keeps very cold. LG has really outdone themselves on this one. Plus the display features on the door make it very user friendly to set to your likings. It has so much space and room inside, both freezer and fridge. Our favorite feature is the "door in door". Makes it very easy to get to the most used items in a snap! Our only issue was the ice and water dispenser on the door are two separate buttons. Took us a minute to figure that out after there was water all over the kitchen floor haha. Other then that it works fabulous, and for the price...you can't beat it.
                              by
                              • DIY
                              • Recommended
                              50 found this review helpful
                              Modern, Quiet, Great Design & Features. Plenty of Room.
                              This is a $2,200 Refrigerator for a lot le$$. I purchased this LG Refrigerator and Love It! You can not beat the features nor the look of this Fridge. I had to replace my 11 year old faithful, White Whirlpool side by side Refrigerator which finally stopped cooling. I had my mind set on another Whirlpool or upgrade to a Kitchen Aid. I had the models I wanted. Once I saw this side by side with other models, the sheet metal quality looked so much better then all other brands dull, dark appearance. The sales person said they just came in, I looked at other brands. Once he showed me this one with it's "Door in Door" features & it was less then the other LG models as well, I had to buy it, the modern look, features & for the price I paid could not be beat. I have not had any problems with it so far & it is perfect for a single person with it's modern features, interior space. It runs very quiet. I love the digital display on the exterior & the blueish LED lighting all through out the interior. LG seems like it is taking a large chunk of market-share. As a new LG customer, I can see why. I wanted to buy American but the other Refrigerators either had that annoying flap on French Door Models, I would never live with that nor the large bottom freezer config, I never got why you want to bend down every time you need something in your new freezer. This LG model had the modern look, new feature's. Other Refrigerators seemed like I would just be replacing my old one with an uninspiring new one. This model changed all of that in 10 minutes.
                              by
                              • Pro
                              • Recommended
                              54 found this review helpful
                              Love the ice and water in door and extra storage i
                              [This review was collected as part of a promotion.] This refrigerator is 7 years old cool’s good and looks real good
                              by
                                Sharpe Servise
                                Great service and Great product. The service repair person was prompt and very helpful.
                                by
                                  Love the door in the door
                                  [This review was collected as part of a promotion.] Nice refrigerator unfortunately compressor only lasted 3 years
                                  by
                                    Change compresor
                                    [This review was collected as part of a promotion.] I bought this refrigerator 8 years ago and work perfect until last month of march 2024 when started not cold enought. I had to change the compresor for a new one…
                                    by
                                      Just ok
                                      [This review was collected as part of a promotion.] It is ok disappointed that a new compressor and condenser were needed at 6 years. Also, thought repairs were a bit expensive.
                                      by
                                      Response from LG Digital Care TeamApr 12, 2024
                                      Hey there! We're always here to support you and your refrigerator as best as possible. We're glad you could get your compressor and condenser repaired, and we're always here for you, supporting anything LG. ~ Jupe
                                        Fixed Correctly The First Try!
                                        [This review was collected as part of a promotion.] Thank you for the service, communication could be better.
                                        by
                                          Fantastic
                                          [This review was collected as part of a promotion.] Beautiful, awesome, and comfortable. Easy to clean and large on the inside, but its size on the outside is small. It does not take up much space in the kitchen. It is also light to clean underneath. I advise you on LG refrigerators. If there is any problem, just talk to the company and they will give you the soonest appointment. Their service is fast and inexpensive.
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                                            Showing 1-30 of 3,344 reviews