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Questions and Answers for LG 26.1 cu. ft. Side by Side Refrigerator with ColdSaver and Door-in-Door in Stainless Steel

Internet #205343880

Model #LSXS26366S

Store SKU #1001000780

  • Door-in-Door feature gives quick access and added organization
  • Slim SpacePlus ice door system frees up valuable shelf space
  • Smart Cooling system helps keep your food fresher, longer

Questions & Answers

335Questions
caret
Q:Why doesn't the fridge want to make ice anymore?
by|Apr 12, 2024
1 Answer
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A:  Hey Maya. Let's troubleshoot and get your LG fridge's ice maker working properly to have plenty of ice for your drinks! Here are some simple tips and tricks that can help you resolve the issue: http://spr.ly/6425byHiF. If you need further assistance, please private message us on social media @LGUSSupport with your contact information, model, and serial number. We're always here to assist you in any way! ^David

by|Apr 17, 2024
    caret
    Q:Freezer stopped cooling even though temp says 0°. I cleaned condenser coils and reset fridge by unplugging for five minutes. Still broke. Any suggestions?
    by|Mar 11, 2024
    1 Answer
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    A:  Hey there! We would love to get more information from you about your freezer! Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We can run through some future troubleshooting steps to try to get your freezer acting cool again! 😎 ~ Jupe

    by|Apr 21, 2024
      caret
      Q:I have water coming out of the water line but it is not making ice. I have replaced the ice maker twice and the ice maker is working but is not getting water. Is there a separate water line connecting to the ice maker and if so how do I fix this.
      by|Jan 10, 2024
      1 Answer
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      A:  Hi there, The water inlet valve could be malfunctioning: The water inlet valve is responsible for allowing water to flow into the refrigerator and ice maker. If the valve is not functioning properly, it may not be allowing water to flow to the ice maker, but still allowing water to flow to the spigot. Please reach out to us on social media using the handle @LGUSSupport with the serial/model number and a good contact number so that we can continue to support you with this issue to get a resolution promptly. ~Tanisha

      by|Jan 17, 2024
        caret
        Q:Hello ! Do you sale repair paint for scratches on the black stainless fridge?.
        by|Jan 9, 2024
        1 Answer
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        A:  Hey Robin. At this time, we don't offer repair / touch up stainless steel paints. ^Chris

        by|Feb 8, 2024
          caret
          Q:Im having same issue as some of reviews. Fridge is about 6.5 years old. Freezer stopped cooling even though temp says 0°. I cleaned condenser coils and reset fridge by unplugging for five minutes. Still broke. Any suggestions?
          by|Jan 3, 2024
          1 Answer
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          A:  Hey Dan! Thanks a lot for reaching out to us with your question. We're here to help you out and we'll gladly provide you with some troubleshooting steps to resolve the issue. To assist you better, please send us a private message on Facebook or X using @LGUSSupport and make sure to include your contact details, model, and serial number. Feel free to reach out anytime! ^Anthony

          by|Mar 9, 2024
            caret
            Q:does an LG side by side refrigerator model #LSXS26386D/03 have wireless capability?
            by|Dec 20, 2023
            1 Answer
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            A:  Hi there. Thank you for asking us this question. Unfortunately, this LSXS26386D model doesn't have wireless capabilities. We suggest that you check out our other models that do have that capability through our LG Website ^Anthony

            by|Dec 26, 2023
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              Q:Am I able to purchase replacement parts for this model still?
              by|Dec 14, 2023
              1 Answer
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              A:  Hello there, thank you for your inquiry. Absolutely, you can still purchase parts for your LG unit. We have a dedicated department that can assist you with this, http://spr.ly/6425RT07c, or you can contact our authorized parts dealer and affiliate Encompass 800.432.8542. ~Tanisha

              by|Dec 18, 2023
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                Q:My fridge don't get cold and the sensor keeps beeping
                by|Nov 27, 2023
                1 Answer
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                A:  Hi there. Thank you for asking us this question. We'd like to help you solve this issue further. Please contact us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

                by|Dec 10, 2023