Customer Reviews for LG 24.1 cu. ft. French Door Refrigerator in Black

[This review was collected as part of a promotion.] We have owned this for 9 years. The compressor failed. But because LG has a 10 year warranty on the compressor, it was replaced for free. We were very impressed with the whole warranty process. Contacting an LG associate was easy and within 2 days we had an LG technician replace the compressor. Definitely would recommend LG to anyone considering a refrigerator

[This review was collected as part of a promotion.] Great! And best fridge you can ever buy. Last long.

[This review was collected as part of a promotion.] Compressor out in 7 short years.... Not good. Should have lasted longer.

[This review was collected as part of a promotion.] Great refrigerator, ice and water in door. Quiet too. But only lasted 7 years and compressor failed. Sad.

Ok if it did not run so frequently ggghhhhhhhhhhhhhyhhhhhhhh

Purchase this fridge and i love it. It makes ice fast and has plenty of room for lots of food. Beautiful fridge

[This review was collected as part of a promotion.] Internally refrigerator works fine. Digital Display panel not working so I can't control any of the features.

Lot of problems of in this refrigerator I recommend to all that don’t buy this one and mostly kick out if its made by china

[This review was collected as part of a promotion.] I was very sad that in less than 3 years the compressor needed to be replaced.

[This review was collected as part of a promotion.] Wonderful unit had eight years now still works as it did when new

The refrigerator iwas purchased in 2017. It has had 2 repairs under warranty and one out of warranty

[This review was collected as part of a promotion.] I have owned this refrigerator for a few years and I recently had a problem but LG was extraordinary in their responsibility.

[This review was collected as part of a promotion.] it was a few years old but broke after only about two years in our ownership. kick'em when they are down

We bought another LG refrigerator/freezer after owning a larger unit, which gave us reasonably good service for nine years. We chose LG again because it did not appear as cheaply made as many of the other brands. We've only had the new one (a smaller unit which should be enough for two Seniors), for about a week. Being Seniors we do not take to change very well. First of all the wrong Model # is shown above, probably from our old unit. A few things we'd like to comment on are that the unit is indeed smaller which requires more forethought in buying and storing. The external controls for the water/ice feature are confusing and do not work as easily as on the old unit, the feature does not have a large enough shelf in the door, and no liquid catch tray. For some reason, the handles of the plastic bins inside the refrigerator have been relocated from the top of the bins to the bottom; this is confusing and difficult to get used to. There are also not enough shelf placement "notches" on the inside of the cabinet.

[This review was collected as part of a promotion.] I bought this fridge a little over 3 years ago. It has been reliable. Remember to change your water filters and you will be good to go. We just had to change the water tank but I would say that this being the first thing in 3 years to go, we have made out well. The only thing I would change is the water dispenser. It is a bit confusing and many times our guests are not quite sure where the water comes out and it causes a bit of a mess on the floor till people realize where exactly the water comes out. Overall, I recommend this fridge.

[This review was collected as part of a promotion.] Worked good for about 5years then compressor went out.

[This review was collected as part of a promotion.] We have enjoyed this refrigerator for many years. So easy to adjust and use. Love the in-door water feature.

Bought in 2015. Compressor has already been replaced.

[This review was collected as part of a promotion.] I have had this fridge for 9 years. I have not had a problem with it staying cold so that is good. However, the ice maker has broken and I can’t get the panel to fix it. Not sure if it’s discontinued or constantly out of stock. And the door stopper has broken which prevents the door from catching upon closing. This also is an impossible task to replace.

We have had this L G for almost 10 years, this is the 3rd refrigerator I have bought but it proved not to last very long. It's hard to find a repair person to work on it. Very disappointed customer.

[This review was collected as part of a promotion.] Bought this 5 years ago, the Wednesday before this Christmas the compressor died. Opened freezer to soft meat! Bad part is that the temperature sensor on the door still said zero. . Since this unit has the same compressor for the refrigerator all that food was warm too. That sensor said 36 degrees. With Covid the repair service couldn’t get here for a week and new parts are taking 3 weeks. Had my last refrigerator- freezer for 15 years. So sad.

[This review was collected as part of a promotion.] I bought my few years ago, it is elegant and stylish even few years later

I have had this fridge and it was amazing and now I trying to get repaired and it taking a long time would like a better schedule for service !!

Broke just after warranty expired. LG washer needs work after 2 years. I'll never buy LG AGAIN!

[This review was collected as part of a promotion.] This refrigerator has always been an item I wanted, ours came with our new home. Unfortunately I am not impresses of the drawer freezer, and it is difficult to find anything without emptying a shelf. Will try to rearrange the shelves again; but wouldn't choice to buy this style. I do enjoy the icemaker and water dispenser, it doesn't make ice fast enough though. Side by side will be next choice!

[This review was collected as part of a promotion.] I bought 5years ago my refrigerator broke down 2 times. But LG service was very good fixing and take care of it.

[This review was collected as part of a promotion.] Great customer service. Great service and great product

Poor quality, same compressor problem. No accountability

[This review was collected as part of a promotion.] I bought this 5 and a half years ago. the only issue I have is that the icemaker gets clogged and has to be emptied out by hand.

[This review was collected as part of a promotion.] I have had this fridge for a while now and I love it! Even got my daughter to buy the same one for her house!