Customer Reviews for LG 24.1 cu. ft. French Door Refrigerator in Black

LG products that I bought. I was not happy with especially the way they do business.

[This review was collected as part of a promotion.] Initially, I love the refrigerator. Good amount of space adequate door shelving. However, in less than 10 years the compressor with shot.

I have been very happy with my LG purchase and everything has been great with it until the compressor went out on us. I am thankful for the fact the part is under warranty and I only have to pay for labor. I have owned this fridge for just over 6 years so I have gotten sometime out of it. I am bummed that it has a fault already due to I have a garage fridge that has moved a few homes and has been with me for going on 15 years and still works amazingly.

I would give it a negative rating if I could, everything has gone wrong! I will never purchase an LG product again.

[This review was collected as part of a promotion.] My fridge is fairly new just under 5 years old. I was disappointed to have it go out so soon. However I am thankful it is still under warranty

Continued issues with ice maker. Leaking water finally compressor went out. We also gave a dishwasher issue, racks all need replaced. Coating came off. Now it stops in middle of cycle. Stove was misrepresented as self cleaning. It definitely is not!

Bought in Oct. 2017 new as a package including stove, dishwasher, microwave.

[This review was collected as part of a promotion.] I bought this products like five years ago and I love it except I would love more room on the doors But overall it’s a good product

[This review was collected as part of a promotion.] I called LG support for replacing 8 years of LG fridger compartment not working called contractor who identified bad compressor. The LG call center person in Phillipines arranged to send generic compressor at no charge to my repair contractor who sent LG certified guy to fix it is working fine now. LG refrigerator should be less than 10 years old to be under warranty.

We bought this refrigerator 6 years ago and have been very happy with it! No problems, no repairs. I really like the "Ice Plus" booster when we are going to have visitors over. I plan to buy LG again whenever we need another refrigerator.

Purchased August 2018. Sealed refrigeration system has failed 2 times. Repaired both times under warranty. Extremely inconvenient. Food loss and waited days for repair. If not for this I would have given a 4 or 5 star overall rating. There is a lot to like about this refrigerator.

[This review was collected as part of a promotion.] Leon was awesome and super communicative. He was punctual and followed up via text with some extra informartion.

Have used frig/freezer for a week. Nice size for both refrigerator and freezer. Much prefer French door bottom freezer than side by side. Shelves are clean lines and door shelves are big and hold alot. We have purchased freezer storage bins to use in the freezer so that it is not just one big mess of frozen food. These can be pulled out easily versus finding 3 year old frozen food at bottom. Improvements I'd like to see: Bring back the little sliding shelf under the water/ice dispenser. Before you could easily fill a pitcher or tall water bottle without worrying about angles. Secondly, I'm not sure of the value of the wifi. When the frig was first installed, I was disappointed it would only tell me what the temp settings were, not the actual temps. Unless I want to change the temp of the frig from my bed (which I would never do), I am not sure the value of this feature. I thought it would give real time info.

Like the refrigerator, but do not like the icemaker. It continuously clumps the ice which I have to empty. When I had problems with water/ice in the bottom of the freezer, I had a very hard time finding someone to service it. Many said they don't repair LG refrigerators, or I wasn't in their area. I used the list on the LG website...very frustrating. I finally found a wonder repair company, but it shouldn't be so hard.

I bought my refrigerator 4 ago and now is not cooling and working. I will need to buy new one.

[This review was collected as part of a promotion.] We bought this refrigerator to install with our then new home. Only two issues in the 9 years that we owned it - (1) the appliance stopped freezing and refrigerating almost 9 years to the day after installation. That may sound like a long time, however, we are a family of two, so there has not been a lot of in-and-out over the years. And I am old enough to remember when appliances routinely lasted much longer. (2) The second issue is that the ice cubes in the in door ice maker would often freeze together if ice was not dispensed every day or two. Otherwise, no problems or issues until it suddenly stopped working. .

This refrigerator is a lemon. The repairman has been here 3 times. He has replaced the ice maker, dryer assembly, compressor,set assembly, he has replaced the circuit board twice and is comping back to replace it a third time. I want my purchase price or replacement refrigeratior. I haven't had a refrigerator for 2 weeks, we need this taken care of now.

Mr. Dong did a great job and provided great service

5 YEARS OLD. NO ISSUES. LOVE IT! JUST BOUGHT AN EXTENDED PLAN JUST IN CASE BUT ITS BEEN GOOD TO OUR FAMILY!

[This review was collected as part of a promotion.] Bought this product a few years ago. Water and ice maker dispenser stop working!

Bought this product 6 years ago and still works and looks new.

I bought this fridge 8 years ago. It suddenly stopped working recently. LG Technician Umberto came around and fixed it. He was very knowledgeable, friendly and on time.

Not even 10 year old refrigerator and last November, compressor failed. It was changed for another. 1 year later...to the day, refrigerator fails again. After spending money on service call...it was diagnosed irreparable because of the line that runs throughout is leaking and cannot be repaired. LG? NEVER AGAIN

We bought this refrigerator mid 2017 and 5 years later stopped working. Surprised because my old refrigerator from another brand lasted me about 20 years.

Very poor ice maker. Having trouble replacing unit as LG has changed to a 12 pin plug from 10. Ice maker frequently over fills tray and drips into bin freezing cubes together. Poor design says says repairman.

[This review was collected as part of a promotion.] I’ve had this fridge for some time now and I’m amazed at how well it still looks and how it continues to work flawlessly.

We like the frig a lot. The price was fantastic. Compressor broke after 4 years but LG is repairing it under warranty.

[This review was collected as part of a promotion.] Lots of space. Double ice maker. Many shelves. Great fridge.

Quit working! Bought 5 yr warranty still can't find anyone to look at it. Been 3 weeks now! Service is bad!

I've had the fridge for 5+ years. Ice builds up under the freezer door and leaks on the floor., Ice machine had to be replaced and the ice machine flapper blocks the ice from dispensing which makes hold the flapper open when we want ice to dispense. Very unsanitary..Ice machine leaks, fills under the glass grate and drips down the fron of the fridge