Hi Ira,
Thanks for your review and feedback. We are sorry to hear that you have experienced some scratching with this kitchen sink. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened with a fine (white) 3M Scotch Brite pad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad, accompanied by a deep cleansing agent such as Bar Keepers Friend.
We will be reaching out to you directly via our internal case # 122962.
Thanks,
Kraus USA