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Customer Reviews for KRAUS Standart PRO 32 in. Undermount Single Bowl 16 Gauge Stainless Steel Kitchen Sink with Accessories

Internet #203058417

Model #KHU100-32

  • 32 in. x 19 in. x 10 in. requires 36 in. minimum cabinet size
  • Use water and mild-liquid detergent to clean stainless steel
  • Includes kitchen sink strainer and stainless steel dish grid

Customer Reviews

  • 4.6
    out of 2,813 reviews
  • 90% recommend this product
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Showing 1-30 of 2,813 reviews
Great stainless deep kitchen sink. Easy to install. Look great
by
  • Verified Purchase
Very dissatisfied
Sink was installed two months ago and has terrible water spots and other unattractive marks that polish / cleaners will not remove.
by
Response from CSApr 15, 2024
Hi Kathy, Thanks so much for your feedback. We are sorry to hear that you are experiencing these stains on your new sink. The stains/spots you are noticing are not part of the stainless steel; they are deposits on the surface of the sink and can be removed with cleaners containing oxalic acid. Unless pure distilled water flows from your faucet, there will be dissolved minerals and salts in your rinse water. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Please contact our customer service team at 1-800-775-0703 or customerservice@kraususa.com if you’d like to continue the conversation.
    The sink came right away, faster than expected and in perfect condition. My installers got it in correctly right away too! Thank you!
    by
    • Verified Purchase
    beautiful
    this is a very nice sink. heavy duty somewhat easy install but very nice. very pleased
    by
      Stratches and rust
      We bought a similar version of this sink in July of this past year, 2023 for our kitchen remodel. In 30 years I have owned house and all types sinks this has to be the worst! It has scratches all over it, rust and grates are rusted. We live in our home, our sink is not a display but used to wash dishes for a family of five. It is beautiful to look at if you don’t use it. We did everything according to instructions. I have had stainless in other homes and this product is poorly made!
      by
      Response from KrausJan 29, 2024
      Hello Danielle,

      Thanks so much for your feedback. We are sorry to hear that you are experiencing these stains on your new sink. I assure you; they are not rust marks. Typically, when red spots appear on a Stainless-Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless-steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened with a fine (white) 3M Scotch Brite pad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad as well.

      Please contact our customer service team at 1-800-775-0703 or customerservice@kraususa.com if you’d like to continue the conversation. Kraus
        Best sink ever
        Big thanks Homedepot for selling good variety of sinks. This sink is very well made and the packing was amazing, extremely well packed. We love the drain location not in the center. I hope to hey many many years of use
        by
          • Recommended
          1 found this review helpful
          I love it. Thought I wanted a dbl sink but it was too big so I went with this one. I’m so glad I did.
          by
          • Verified Purchase
          looks grewt, easy to clean
          No complaints here. Countertop folks didnt have any issues installing it. The drain catch was too deep for my plumbing so they had to install a standard one.
          by
            • Recommended
            Awful
            Before buying this sink I read all of the reviews. I decided to trust all the positive ones since I thought the negative ones were just people who were hard to please! Boy was I wrong! This sink is poor quality! I had other sink in my old house that I bought from my granite company that was so much better. This sink Even after cleaning it with the right products and buffing it with dry towels you still see the water marks. And the scratches was me using a scotch sponge to clean it. Seriously?
            by
            Response from KrausJun 1, 2023
            Thank you so much for reaching out, I am sorry to hear you are not pleased with your new kitchen sink, but I think I can alleviate some of your concerns.

            The stains/spots you are noticing are not part of the stainless steel; they are deposits on the surface of the sink and can be removed with cleaners containing oxalic acid. Unless pure distilled water flows from your faucet, there will be dissolved minerals and salts in your rinse water. With proper cleaning and care you can remove what you are seeing.

            Also, Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened with a fine (white) 3M Scotch Brite pad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad, accompanied by a deep cleansing agent such as Bar Keepers Friend.

            The surface scratches which appear on stainless steel sinks rarely have any appreciable depth and will become less noticeable with age. Your sink will look better a year after installation than during the first few months of use due to the fact that the scratching will have evened out. All sinks manufactured in stainless steel perform in exactly the same way.

            Please contact our customer service at 1-800-775-0703 or customerservice@kraususa.com if you’d like to continue the conversation. Kraus
              2 found this review helpful
              Kraus 60/40 16guage SS double bowl
              Simply beautiful. No negatives so far. Installed now for 2 weeks and used daily in a busy household. No scratches but time will tell. Returned the low divide design as I could see some potential for rust around the divide area from welding imperfections. Went with the full divide and so glad I did.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Poor Quality Sink
              Just had a kitchen remodel completed. Thought Kraus sinks were quality products. Sink scratches easily and is of poor quality. Save your money and I recommend not to but this product.
              by
              Response from KrausFeb 28, 2023
              Thank you for reaching out. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning.

              The surface scratches which appear on stainless steel sinks rarely have any appreciable depth and will become less noticeable with age. Your sink will look better a year after installation than during the first few months of use due to the fact that the scratching will have evened out. All sinks manufactured in stainless steel perform in exactly the same way.

              Please contact our customer service at 1-800-775-0703 or customerservice@kraususa.com if you’d like to continue the conversation. Kraus
                3 found this review helpful
                Looks great and works great!
                We are very happy with this single bowl sink. We used to have a double bowl sink but we like this single bowl much better because it provides a lot of space to wash dishes. As some people mentioned in their reviews, we noticed red spots in the beginning and were worried if they were rust marks, but after cleaning it with a stainless steel polish, we were able to clean them off. We highly recommend this item.
                by
                  • Recommended
                  Nice quality but a little disappointed
                  This sink is very good quality. Our only concern is for some reason the water tends to pool near the drain but doesn't flow in. I would think all water would go down the drain like most sinks do.
                  by
                    • Recommended
                    4 found this review helpful
                    One year Sink Review
                    We purchased this sink while remodeling our kitchen a year ago. The sink has performed very well and still looks new. We did add the bottom grids which help eliminate minor abrasions from pots, pans, and metal utensils etc. The do wipe the sides of the sink with a paper towel to eliminate water spots. Great product that we highly recommend.
                    by
                      • Recommended
                      Large, deep sink. Went with this sink due to the...
                      Large, deep sink. Went with this sink due to the size, look and 16 ga thickness. Very pleased with sink.
                      by
                      • Verified Purchase
                      Kraus kitchen sink review. Good looking sink.
                      Great looking sink. Have not had a chance to see how durable it is yet.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Disappointed
                      I wanted to love this sink but within the first days of use there are already scratches everywhere & the water doesn’t drain well. It just sits there. The design seems flawed. Too bad because it’s a beautiful sink but i would not buy it again or recommend it. It’s been installed so I can’t return now:(
                      by
                      Response from KrausMar 7, 2022
                      Thanks for taking the time to provide us with your review and feedback. We are sorry to hear that you have experienced some scratching with this kitchen sink. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened with a fine (white) 3M Scotch Brite pad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad, accompanied by a deep cleansing agent such as Bar Keepers Friend. Kraus
                        2 found this review helpful
                        Handle broken after a year
                        I was happy at first because of the value for money, but the handle came off and its quite impossible to to even glue it back. The join design is poor, it was always supposed to come off. I feel lucky it lasted a year with this design!!!!
                        by
                        Response from KrausMar 4, 2022
                        Hi Abdullah, Thanks for reaching out to us and sharing your feedback. We're sorry to hear about your experience and want to make this right for you as soon as possible. Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can help you fix the faucet or replace it under the lifetime warranty. Thank you for sharing your experience with us and giving us the opportunity to remedy the situation. Kraus
                          3 found this review helpful
                          Poor quality
                          I am disappointed in this sink. It is not scratch resistant. We have had it less than a few months and there are already large scratches. I bought it because all the reviews said if you use bar keepers friend it removes the tiny scratches but even that’s not true. My old sink was better than this and looked better than this and it was probably 50 years old. Obviously they know you won’t want to change your sink after it’s been installed so they don’t really care about their product.
                          by
                          Response from Customer ServiceOct 22, 2021
                          Thanks for taking the time to provide us with your review and feedback. We are sorry to hear that you have experienced some scratching with this kitchen sink. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened and belnded into the steel with a fine (white) 3M Scotch Brite pad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad, accompanied by a deep cleansing agent such as Bar Keepers Friend.
                            Great sink that does the job well!
                            This exactly what we wanted for our new kitchen. This is a sink and I'm not put off by water spots. This is a big sink and one size smaller would have worked wonderfully as well.
                            by
                            • Verified Purchase
                            • Recommended
                            KRAUS STAINLESS STEEL SINGLE BOWL HAS EXCELLENT QUALITY . ALSO,...
                            KRAUS STAINLESS STEEL SINGLE BOWL HAS EXCELLENT QUALITY . ALSO, IT HAS MODERN STYLE AND LOOK GREAT AND ELEGANT IN MY LAUNDRY ROOM. I JUST BUY THIS BRAND. MY DOUBLE KITCHEN SINK IS KRAUS TOO. I HAVE IT FOR MORE THAN 8 YEAR AND STILL LOOK AS NEW.
                            by
                              Beautiful! But doesn’t drain great
                              This sink is beautiful! It is deep, sleek and modern. But due to the mostly flat bottom, it doesn’t drain great, unlike my old “bowl” shaped sink. Water and food are left sitting. I simply grab my faucet and rinse it off after each use.
                              by
                                2 found this review helpful
                                EXCELLENT Sink and Faucet!
                                One of the best purchases we made during our first (and hopefully only) home renovation. Everything was redone in the olive green kitchen. And this huge sink with a KPF- 1602 faucet was my pick. We bandied about all the other choices a few hundred times but there was only one choice for my kitchen.
                                by
                                  • Recommended
                                  Beautiful Sink, Great Working Space
                                  I love this sink. i had a 27" base cabinet so i was limited on the size sink i could install. undermounts would have been even smaller so i chose this sink which actually can be installed either way but not with my space so i installed it as a drop in sink. it's beautiful, it's deep, it's sleek, super quiet because of the 16 gauge stainless steel and the lovely sink grid that comes with the sink. i also bought a kraus geo-axis faucet which i had previously bought in another home and loved it so much, i had it installed with this sink. this was the nicest sink i was able to find, with my restrictions and i will add at a much more reasonable price. Love it!
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Beautiful Sink, Great working space
                                    I guess i would call myself a loyal Kraus customer by now. i bought their geo-axis faucet in my last home and when i did a kitchen renovation in my current home, i went straight to their products. i bought the same faucet but this time, i was limited on the sink size and it had to be a drop in. still, out of all the competitors products, kraus offered the nicest, most sleek looking product, nice & deep, 16 gauge, all that at a great price. everything i wanted. i did, unfortunately, have a problem with the draining of the water initially. step in, Michael R. i think he is the manager or supervisor of kraus but i call him My Customer Service Superstar. this man will stop at nothing to make sure the customer is happy. He checked the batch # for any production issues, had me check that the sink and counter was level all around, verified that my plumber installed disposal and p-trap properly. His 1st suggestion, was to use barkeepers friend and that really really helped alot. he even sent me a bottle of their liquid product to see if i would get any better results. i actually found the powder version of barkeepers friend worked the best. Now, i am comfortable with the water draining and using the sink is a joy. I am all about customer service and i can tell you that you not find another company that will give you the customer service that i have gotten from Kraus.
                                    by
                                      • Recommended
                                      Really enjoying the sink. Looks awesome installed. Great for 30” sink base. I believe we have ...
                                      Really enjoying the sink. Looks awesome installed. Great for 30” sink base. I believe we have more usable sink space than our old standard double sink.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Sooooo disappointed
                                      i just had this sink installed yesterday. i had concerns because of the number of customers complaining about the water not draining and sitting in the bowl. thinking kraus is a quality product and the sink looked beautiful, plus kraus actually describes this sink as having grooves that will drain the water away and i have the kraus geo-axis faucet that i love, i decided to purchase it anyway. well, i have the same problem. and it looks awful. i replaced a 20 year old white composite sink that at least was dry when i shut off the faucet. kraus' response to most of these customers was to make sure the p-trap was correct and the installation of the disposal wasn't too high. my plumber is licensed and has done a ton of work for me, way more complicated than installing a sink and disposal. he actually did install a new p-trap so he knew the proper height and as far the disposal, it looks like all my previous disposals were installed. so kraus, what do i do? pay for another plumbing visit to do what? i am completely disappointed. i just put in new countertops and the cut out was made for this sink. i find this problem unacceptable. and i'm praying that the dreaded comments about rust stains that kraus says aren't possible but many customers complain about them will be showing up next. kraus, i need your help on this, please.
                                      by
                                      Response from KrausJun 3, 2021
                                      Hi Melody,

                                      Thanks for your feedback.

                                      Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com and we would be happy to assist you directly.

                                      Best regards,
                                      Kraus USA Kraus
                                        8 found this review helpful
                                        Hugh maintenance
                                        Im so unhappy with this sink. It’s unfortunate you can’t put it in the bag and return it. Every speck of food sticks to it. You have to wash it daily. The water stains are ridiculous. My sink NEVER looks clean. I replaced a generic stainless steel sink that I almost never had to clean. But this one is so high maintenance and not easy to clean. I’ve tried 4 different products that were recommended in the manual and none do the job. This is frustrating. Save yourself the hassle and get a different one
                                        by
                                        Response from KrausApr 28, 2021
                                        Thanks so much for your feedback.
                                        We are sorry to hear that you are experiencing these stains on your new sink. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
                                          12 found this review helpful
                                          Gorgeous sink. Works perfect with our new counter tops....
                                          Gorgeous sink. Works perfect with our new counter tops.
                                          by
                                          • Verified Purchase
                                          1 found this review helpful
                                          Beautiful sink, very deep, great quality. Does scratch easily, so the trays at the bottom are ve...
                                          Beautiful sink, very deep, great quality. Does scratch easily, so the trays at the bottom are very helpful, but labor intensive to clean. The top rim has a bit of a eased edge, so when siliconed to the countertop, there is a very, very tiny reveal there which can quickly accumulate crud and it is very hard to keep it clean. Worried that it will lead to water retention and rust eventually.
                                          by
                                            • Recommended
                                            5 found this review helpful
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