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Customer Reviews for KRAUS Standart PRO 32 in. Undermount Single Bowl 16 Gauge Stainless Steel Kitchen Sink with Accessories

Internet #203058417

Model #KHU100-32

  • 32 in. x 19 in. x 10 in. requires 36 in. minimum cabinet size
  • Use water and mild-liquid detergent to clean stainless steel
  • Includes kitchen sink strainer and stainless steel dish grid

Customer Reviews

  • 4.7
    out of 2,813 reviews
  • 90% recommend this product
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Showing 1-30 of 2,813 reviews
Beware of this product. After 2 days of use, the sink began to rust. This is a horrible product. ...
Beware of this product. After 2 days of use, the sink began to rust. This is a horrible product. I spent $50,000 on a kitchen remodel to have this rusty sink ruin the entire project. It looks great in the box and before use, but will ruin your kitchen ultimately with its rust spots.
by
Response from KrausApr 6, 2021
Hi Mike,

Thanks so much for your feedback.

We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.

Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

Thank you for reaching out. Kraus
  • Verified Purchase
3 found this review helpful
Love my new sink!!!! Its is exactly what I wanted, deep bowls, low divide and all around just BIG...
Love my new sink!!!! Its is exactly what I wanted, deep bowls, low divide and all around just BIG and perfect!! Looks like a professional sink, I've had so many compliments on it as well...
by
  • Verified Purchase
  • Recommended
Excellent product!...
Excellent product!
by
  • Verified Purchase
The BEST sink! I will recommend this anyone who is...
The BEST sink! I will recommend this anyone who is will to listen. It’s nice and deep for all the big pots and large pans! So easy to clean and I just look forward to cleaning it and drying it every night!
by
  • Verified Purchase
Warning!! Rust!!
We’ve had this sink for leas than a week and there’s already rust specks throughout!!! It’s an under mount so not easily replaceable... especially since we just had our kitchen remodeled. It’s a nightmare to clean daily. Save yourself a headache and buy something else. I wish we would have known.
by
Response from KrausFeb 24, 2021
Thanks for your feedback. We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
    13 found this review helpful
    Easy to Clean
    We love this bar/prep sink for our client projects. Easy to clean and always pairs nicely with our design aesthetics we're blending into the space. The price point is always right on as well.
    by
      • Recommended
      The New Center of Attraction in the Kitchen
      Aside from the gorgeous looks, the rounded corners are easy to clean. The quality of the finish is fantastic in that it matches the rest of my stainless steel appliances. The middle divider's height is perfect for filling up half of the sink to clean dishes yet thin enough to look interesting. It definitely is a conversation starter. Future models should have three or even four holes too.
      by
        • Recommended
        I just love it
        This is one of the nicest sinks I have ever had it is beautiful.
        by
          • Recommended
          Good quality sink, thick stainless steel with a coating on...
          Good quality sink, thick stainless steel with a coating on the back to reduce noise. The bottom of the sink is fairly flat so water will slightly puddle.
          by
          • Verified Purchase
          LOVE my new sink!...
          LOVE my new sink!
          by
          • Verified Purchase
          2 found this review helpful
          We remodeled our kitchen and I reviewed many sinks before purchasing this one. I wanted a modern,...
          We remodeled our kitchen and I reviewed many sinks before purchasing this one. I wanted a modern, sleek look and this one fit the bill. When I first opened the box and took it out of the bag, I had to gasp at how large it was and I thought I had made a huge mistake in ordering it. But once it was installed and having used it I have to say I love it! It handles large pails and pans and is so pretty. I keep it wiped down at least every other day to keep water spots off. It was installed about a month ago and I'm still very happy with it. No drainage problem at all. I love the sink grates that come with it too. I throw the small grate in the dishwasher and soak the large grate in soapy water to clean it.
          by
            • Recommended
            4 found this review helpful
            Kraus is amazing!
            This sink is absolutely amazing & so functional! I LOVE the SS “grate” that comes with the sink, to ensure you don’t scratch the finish - such a nice accessory to have included! I also love the strainer that’s provided for the drain as well. So many great, well thought-out touches for this amazingly beautiful handmade sink! So happy with my online purchase from The Home Depot, quick & easy!
            by
            • Verified Purchase
            • Recommended
            Absolutely Love this INCREDIBLE Sink
            We just installed Quartz Countertops in our kitchen, and replaced a 2 bowl, standard, shallow stainless steel sink with our new KRAUS Single Bowl 32” Undermount Stainless Steel Sink. We couldn’t be more pleased. It’s beautiful. It’s spacious. It drains well. We love the stainless steel grid. The 16 gauge stainless and soundproofing is excellent-so much more quiet that our previous sink. The look and quality of the drain and strainer, which also received many other approving comments in the reviews, is so nice we decided to use that instead of our garbage disposal, and that has worked out very well so far. Garbage disposal aren’t good for your pipes anyway, and frankly the strainer works perfectly fine. My only caution is to make sure you do not use any abrasive sponges on the sink. We have both abrasive and non-abrasive, and I mistakenly started using the wrong one. Thankfully just a few minor scratches in and area difficult to see, and I caught myself. Follow the instructions that come with the sink-use a soft cloth or sponge-and all will be fine. Thank you Kraus for an amazing and beautiful sink.
            by
              Just Installed Today--This 50-Year-Old Kitchen Is Changing!
              This sink looks SO nice in my 1971 kitchen. It's large, sturdy, and is extremely nice to look at. We live in a rural area (but not necessarily a poor area), and our plumber said he believes we are the only house in the county that has a 16-gauge sink in the kitchen. Looking forward to many years of service from this really nice sink.
              by
                • Recommended
                Sink rusting after 1 week!
                This sink IS gorgeous, but we have a brand new home, they installed the sink last week and there’s already rust spots at the bottom beneath the grate. I’m having to completely dry down the sink after washing dishes to prevent it from rusting more. The sink at our old house was 15 years old and never had this issue. I’m really concerned how long this sink would last. The care manual says no sitting water, but it’s just not normal to completely dry down a sink after every use to prevent rust within a week. Maybe we got a defective one, but if we can’t get a replacement and not have this happen again, we will not be buying or recommending Kraus again. Really disappointing for such a beautiful sink.
                by
                Response from KrausJul 22, 2020
                Hi KimberlyA,

                Thanks so much for your feedback.

                We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.


                However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 and refer to case # 297138 or email us directly at customerservice@kraususa.com so we can look into this personally.

                Thank you for taking the time to leave your feedback. I look forward to the opportunity to remedy this situation. Kraus
                  12 found this review helpful
                  Rusty sink
                  After using it a few times the basin began to rust. Not sure if I got a defective product but it shouldn't rust if it's stainless steel. It looks nice but now I have a rusty sink in a brand new renovated kitchen.
                  by
                  Response from KrausJul 20, 2020
                  Hi Diane,

                  Thanks so much for your feedback.

                  We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.

                  However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 or email or text us directly at customerservice@kraususa.com so we can look into this. Kraus
                    9 found this review helpful
                    Rust spots?
                    This sink was installed yesterday. I woke up this morning to rust spots. Is this normal?
                    by
                    Response from Customer ServiceJun 29, 2020
                    We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Please feel free to contact our customer service department directly at 1-800-775-0703, via e-mail at customerservice@kraususa.com or simply text us directly from our website kraususa.com with any additional questions. Happy to assist. Best regards, Mike Kraus USA
                      Great sink for laundry room the size was perfect for...
                      Great sink for laundry room the size was perfect for medium size not too big, and shape which was almost square to utilize space well
                      by
                      • Verified Purchase
                      This thing is absolutely massive, I’m pretty sure a grown...
                      This thing is absolutely massive, I’m pretty sure a grown man could bathe in it. Small scratches will happen, as with any stainless sink. Love the extra thickness of the steel. Depth is awesome, but does cause a bit of splashing at times from the faucet. Would recommend!
                      by
                      • Verified Purchase
                      3 found this review helpful
                      I absolutely love the size and shape of this sink. It is heavy, sturdy and well made. My main com...
                      I absolutely love the size and shape of this sink. It is heavy, sturdy and well made. My main complaint is that it has horrible water spots! I have tried every kind of polish, cleaner, wax, etc but it looks horrible. I’ve only had it for 2 weeks so it’s not that it’s old. Really wish there was a product that would keep the finish looking clean and shiny.
                      by
                      Response from KrausJul 20, 2020
                      Thanks so much for your feedback.
                      Typically, when spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
                        • Recommended
                        5 found this review helpful
                        Love the size and depth of this sink. Exactly what...
                        Love the size and depth of this sink. Exactly what I wanted and like the modern look of the straight edges.
                        by
                        • Verified Purchase
                        My husband is very handy at projects & installed this...
                        My husband is very handy at projects & installed this sink in February. It was a fantastic choice for us, & we are very happy with the look & function of faucet & sink. The extras that came with it are nice too.
                        by
                        • Verified Purchase
                        1 found this review helpful
                        I loveeeeee my sink. It is so beautiful I admire it every day.
                        I loveeeeee my sink. It is so beautiful I admire it every day.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        We purchased this sink summer of 2019 and had it professionally installed. The size is the only ...
                        We purchased this sink summer of 2019 and had it professionally installed. The size is the only thing we like about it. We did not like the metal grate the bottom- not cushioned and a nightmare to clean, and keep clean. So removed it and found 2 stainless, silicone coated mats which worked better with easier access for cleaning and to the drain area. This sink design DOES NOT DRAIN thoroughly with the poor design. The drain basket does not have a fine enough “sieve” for our home plumbing care. Now, the most disappointing aspect of this sink is the finish. Even with the use of the suggested cleaners, it does NOT clean up well to a spotless finish, plastic items even scratch the stainless steel!?!? I like our home looking clean when I finish cleaning things- NOT THIS SINK!
                        by
                        Response from KrausMar 2, 2020
                        Hello, thanks for your feedback, I'm sorry to hear about the issues you have been having with your sink. We would like to troubleshoot some solutions with you on the slow draining which may be exacerbating your staining problem. At any rate we do not want you to be unhappy with your purchase please contact our customer service department directly at 1-800-775-0703 or email us at customerservice@kraususa.com so we can help! Kraus
                          3 found this review helpful
                          This is truly a beautiful kitchen sink. Clean lines, a mostly flat bottom, heavy gauge (thickness...
                          This is truly a beautiful kitchen sink. Clean lines, a mostly flat bottom, heavy gauge (thickness) stainless steel. I bought this for a kitchen renovation and it is perfect. I just wish my kitchen had the space for the double sink... but considering this model is larger than most other single bowl kitchen sinks... it does work great. The attention to detail is something, even the packaging is perfect. I have not seem something like a sink packaged so carefully. The sink itself is a work of art. I read that the sink was designed to have sound deadening properties.... and I have had kitchen sinks where a dropped fork sounded like a church bell.... not this sink. Even my garbage disposal is quieter with this sink. Five stars? Can I give it six?... or maybe a 10. PS - Even though this review is being enter into a sweepstake... that has no bearing on my review. I would be thoroughly impressed and giving it an outstanding review even if there was no sweepstake.
                          by
                            • Recommended
                            Beautiful sink
                            We get compliments every time someone sees our sink. Its gorgeous and huge!! We had the sink about 2 weeks when our tile people must have tried to wipe out the residue from our having our backsplash done...its so scratched from that. I'm upset because it's an under mount sink so we are stuck with it. That being said, I love this sink! Just be careful of scratching it
                            by
                              • Recommended
                              1 found this review helpful
                              The sink looked great, installers said it was quality. However, don't use the Kraus recommended ...
                              The sink looked great, installers said it was quality. However, don't use the Kraus recommended cleaning product BioClean. We ordered it and used it after having the sink in for two weeks. The product scratched the heck out of the sink, making it useless and we have to replace the sink. That is why the one star, wasted money and effort, and in my opinion not our fault as we did exactly what Kraus said to do. My error was not checking the BioClean product on a little spot first, but I figured Kraus knew what it was talking about when they recommended BioClean.
                              by
                              Response from KrausMar 14, 2023
                              Thanks for your feedback and we're sorry to hear about your experience. Bio Clean is a stainless steel cleaner we recommend along with Barkeeper's Friend as they have worked very well on stainless steel products like ours for many years. We also recommend following the instructions on the label. We would be happy to review your concerns directly.

                              Please feel free to reach out to us at 800-775-0703 or reach us via email at customerservice@kraususa.com and we would be happy to assist. Kraus
                              • Verified Purchase
                              • Recommended
                              2 found this review helpful
                              Quality sink
                              Installed this sink in our kitchen after doing quite a bit of research. You can tell it a quality item when you see it and touch it. Very solid metal construction , very good sound deading, size was spot on to published specs. we love the bottom racks for each compartment. Fit and finish are top notch.
                              by
                                • Recommended
                                A little disappointed
                                The sink is beautiful and spacious however,was only installed a month ago and we have numerous scratches on the bottom. We use the protective grates. I also made a mistake in ordering as I did not realize it was not a polished , brushed stainless steel which would hide some of that. It is a little too shiny for my taste and the water spatters do not seem to drain off. But I do just love the size of it.
                                by
                                Response from Customer ServiceNov 26, 2019
                                Thanks for taking the time to provide us with your review and feedback. We are sorry to hear that youhave experienced some scratching with this kitchen sink. Scratches are inevitable in any sink material, including stainless steel. These are merely usage scratches. Overtime, these scratches will become uniform with the sink's grain and blend into the overall finish of your sink with proper cleaning. Most minor scratches can be softened with a fine (white) 3M Scotch Britepad, or 3M Scotch Brite Natural Fiber Non-Scratch Scour Pad,accompanied by a deep cleansing agent such as Bar Keepers Friend.  However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 or email us directly at customer service so we can look into this with you. Thank you for sharing your experience with us and giving us the opportunity to remedy the situation.
                                  Awesome Sink, More Than Expected
                                  I've read most of the reviews for it. What people don't understand is why they have problems. Having managed restaurants for years you expect to see their issues. This is just like a commercial food service sink. I have a hiarch Moen faucet and the spout is 21 inches from the sink bottom. Yes it will splash and yes it will water spot if not cleaned right. Had the same issues in the restaurants. Clean with Barkeeper's Friend and Rain X it. Will fix it. The size is fantastic. Put after dinner dishes in an didn't fill one side. My grill grates will lay flat so they can now soak. BUY THIS SINK. You will be awe struck at it's size. keep it cleaned and treated to repel water if that bothers you. You will love it
                                  by
                                    • Recommended
                                    5 found this review helpful
                                    Showing 1-30 of 2,813 reviews

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