Customer Reviews for KOHLER Farmington 19 in. Oval Drop-In Cast Iron Bathroom Sink in White with Overflow Drain

Ron1, my name is Jessica with Kohler Customer Service. I am sorry to hear of the rust you are experiencing with your Farmington sink. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to verify where the rust is occurring and aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.

Hello Sharon, my name is Meli with Kohler Co. I am sorry to read the overflow was not installed properly, the sink does not come pre-assembled with the faucet or drain and may have required adjustment. I regret not having the opportunity to work together to assist with your installation. If we can be of further assistance, please email our customer care team at KohlerCustServ@Kohler.com. We are here to help. Sincerely, Meli A., Kohler Customer Service

angler, my name is Jessica with Kohler Customer Service. I am sorry to hear your Farmington sink was received with a defect to the drain area. This is nothing you should expect when you choose Kohler. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.

Hello, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your Farmington bathroom sink. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service

Hi Stevo, this is Sarah with Kohler Customer Service. I am sorry to hear your Farmington drop-in cast iron sin has dimples in the finish. Due to the nature of enameled cast iron, there is a measure of rippling or waviness to vertical walls as gravity pulls the enamel down during melting in the furnace. Horizontal surfaces melt smooth. Please call our Customer Care Center at 1-800-4Kohler (1-800-456-4537) for additional assistance. Thank you. -Sarah S. Kohler Customer Service