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Customer Reviews for KOHLER Duo-Strainer 3-1/2 in. Basket Strainer in Vibrant Polished Brass

Internet #100066950

Model #K-8803-PB

Store SKU #1002370586

Customer Reviews

  • 3.8
    out of 179 reviews
  • 53% recommend this product
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Showing 1-30 of 179 reviews
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Nice durable part - should last quite a while. Fit...
Nice durable part - should last quite a while. Fit perfectly. Store pickup worked smoothly.
by
  • Verified Purchase
Worked out just fine !! Not as heavy duty...
Worked out just fine !! Not as heavy duty as originals !!
by
  • Verified Purchase
Love the look of the oil bronze. Problem is the coating peeled off the strainer after only 4 mon...
Love the look of the oil bronze. Problem is the coating peeled off the strainer after only 4 months. For the money spent I would expect far better performance.
by
Response from Kohler Product ExpertMay 2, 2019
Hi SAR this is Sarah with Kohler Co. I'm sorry to hear the finish on your Duostrainer has come off. Oil Rubbed Bronze is a specialty finish and it should only be cleaned using Windex. Using other cleaners to clean your sink and/or faucet, that may come in contact with the strainer basket and flange, could affect the finish. The ideal cleaning technique is to blot dry any water from metal surfaces. Allowing water to evaporate on metal will form water deposits. It is important to use a dabbing action to dry metal, not an abrasive or rubbing action. Cleaning with a damp sponge and buff drying should keep your product looking beautiful. Please email our team at KohlerCustServ@kohler.com. We're here to help! Sincerely, Sarah B. KOHLER Customer Service
    1 found this review helpful
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    This drainer basket is very nice quality. I have...
    This drainer basket is very nice quality. I have purchased this strainer before as part of a drain for a sink. It is this item: KOHLER Duostrainer 4-1/2 in. Sink Strainer with Tailpiece in Polished ChromeModel # K-8801-CP The basket fits perfectly and works in our farmhouse sink. We also have a stainless sink by Kohler and the builder quality basket that came with it was no longer holding a sink full of water. I bought this basket as a replacement. However, it also does not hold water due to the design on the sink. There is a piece at the bottom of the strainer that fits into a rectangular hole in the drain. If you don't have this, it won't work. I decided to keep the strainer anyway since it is such nice quality. I ordered a flat sink stopper so I can fill sink with water.
    by
    • Verified Purchase
    Have to make sure the stink strainer is correctly place...
    Have to make sure the stink strainer is correctly place or water will drain out of sink.
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    they have gone out of there way to make the...
    they have gone out of there way to make the basket strainer cheaper. it is made with lighter weight stainless and does not seal right with the sink anymore. to bad so sad
    by
    • Verified Purchase
    The drain works the way I would expect a drain...
    The drain works the way I would expect a drain to work.
    by
    • Verified Purchase
    The strainer is well made. I highly recommend it versus the poorly made cheaper strainers I foun...
    The strainer is well made. I highly recommend it versus the poorly made cheaper strainers I found at the store. You get what you pay for!
    by
    • Verified Purchase
    • Recommended
    Work as if it came with the sink
    Work as if it came with the sink
    by
    • DIY
    • Verified Purchase
    • Recommended
    Just what I needed....
    Just what I needed.
    by
    • Verified Purchase
    Nice weight. Works well...
    Nice weight. Works well
    by
    • Verified Purchase
    High quality, well fit, good price. Thanks Köhler!...
    High quality, well fit, good price. Thanks Köhler!
    by
    • Verified Purchase
    This is the original manuf. replacement for the Koehler Duo-strainer...
    This is the original manuf. replacement for the Koehler Duo-strainer sink. So it fit and performed great.The "store" replacements are flimsy. You get what you pay for!
    by
    • Verified Purchase
    We bought this strainer to replace one that lasted for...
    We bought this strainer to replace one that lasted for 12 years. A good product!
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Not very happy with it. It does not seal...
    Not very happy with it. It does not seal any good. It leaks water about 90% of the time. How can I exchange it for a good one?
    by
    Response from Kohler Product ExpertJan 5, 2018
    George, my name is Jessica with Kohler Customer Service. I am sorry to hear that your basket is not sealing properly. Please contact our Customer Service team at KohlerCustServ@kohler.com; we would like to provide you with a replacement O-ring. We look forward to hearing from you! - Jessica P. KOHLER Customer Service.
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    The Kohler aftermarket parts are as OK as you would...
    The Kohler aftermarket parts are as OK as you would expect being made by Kohler. Be aware that the chrome plating is not always a perfect color match to what you have in the rest of your sink.
    by
    • Verified Purchase
    Very solidly built strainer, one large problem the O ring gasket has a very short lifespan. We h...
    Very solidly built strainer, one large problem the O ring gasket has a very short lifespan. We have replaced it 6 times (free parts from Kohler). Very poor design. Bought a cheap stainless strainer from Amazon with rubber stopper that works great. We have many Kohler products in our home but will not purchase another sink strainer.
    by
    Response from Kohler Product ExpertSep 6, 2017
    Hi Bill, this is Laura with Kohler Co. I am sorry for the issue with the o-ring on your strainer basket. This o-ring was upgraded and does perform well. If you find it does stretch a little, a quick rinse with cold water will restore the shape as needed. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We’re happy to help! –M. Laura K., KOHLER Customer Service
      1 found this review helpful
      product is exellent
      product is exellent
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Looks great and works perfectly. Like it better than the original which was not the polished str...
      Looks great and works perfectly. Like it better than the original which was not the polished strainer.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      It matched my bronze faucet. It filters the ones...
      It matched my bronze faucet. It filters the ones you don't want to go straight to the drain and fits perfectly and is heavy and won't just move around.
      by
      • Verified Purchase
      1 found this review helpful
      The "O" ring came off --I called and I'm supposed to get a new "O" ring but it hasn't arrived yet
      The "O" ring came off --I called and I'm supposed to get a new "O" ring but it hasn't arrived yet
      by
      Response from Kohler Product ExpertJan 10, 2017
      Hi Doug, my name is Sarah with KOHLER Co. I am sorry to hear you're still waiting for a replacement oring. We would like to check on your order to ensure it is shipping to you as soon as possible. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah B. KOHLER Customer Service
      • Verified Purchase
      I purchased a brand new basket strainer because the existing one would not hold water long enough...
      I purchased a brand new basket strainer because the existing one would not hold water long enough to do the dishes. I thought the rubber seal was worn and needed a replacement. The new one did not work any better. I don't know if this is a design problem or something wrong with the drain in the sink.
      by
      • Verified Purchase
      1 found this review helpful
      Quality product that fit well and did not leak.
      Quality product that fit well and did not leak.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 179 reviews

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