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Customer Reviews for KOHLER Duo-Strainer 3-1/2 in. Basket Strainer in Vibrant Polished Brass

Internet #100066950

Model #K-8803-PB

Store SKU #1002370586

Customer Reviews

  • 3.8
    out of 179 reviews
  • 53% recommend this product
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Showing 1-30 of 179 reviews
Tried cheaper strainers after my original ones broke after 12...
Tried cheaper strainers after my original ones broke after 12 years. Two sets of cheap strainers later I decided to pay the 35.00 a piece and buy them(I needed two). Well worth the money and the quality is just as good as the original set! Hope to get 12 years out of these!
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    Does not hold water
    I just bought this duo-strainer and it does NOT hold water! I am very disappointed in this expensive product. It was the first and last time I will buy a Kohler product.
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    Response from Kohler Product ExpertDec 3, 2021
    Hi Brenda, this is Sarah with Kohler Co. I am sorry to read about your experience with the Duostrainer basket. We recommend removing the oring on the underside of the basket and using the product without this oring. Please email us at KohlerCustServ@kohler.com with any questions or for further assistance. We are here to help! -Sarah S. Kohler Customer Service
      Looks and works well but doesn't last
      Good quality with stainless steel version except the staking of the bushing is poor and will break loose after about 3 years. The original one lasted 10 years but the replacements will break after about 3 years.
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      • Verified Purchase
      Kohler 31/2" kitchen sink strainer
      Bought the Kohler 31/2" basket strainer to fit into a Kohler Ballard SS kitchen sink. Fits great, inside the recessed Insinkerator drain which allows unimpeded water & food debris to drain easily. Basket is heavily made, robust not a cheaply made thin knock off.
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      • Verified Purchase
      • Recommended
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          Not a good seal
          I just put this strainer and would not recommend it! It loosens too easily and my sink continues to be filled with water!
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          Response from CSAug 16, 2021
          Hi Ann7, this is Sarah with Kohler Co. I'm sorry to hear your Duostrainer basket loosens easily. We'd like to connect with you directly to assist with your One Year Limited warranty by providing a replacement basket strainer. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you. -Sarah S. Kohler Customer Service
          • Verified Purchase
          Substantial Weight
          This not one of those flimsy sink strainers that you buy at a big box store. Although this strainer basket is well made, our last basket lasted only six years. Still, better quality than most.
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          • Verified Purchase
          • Recommended
          Frustration
          I am having the same problems as many other customers with the strainer basket when reading their reviews!! I am now on my 2nd strainer basket in 3 years! Actually the first one came apart about a year after being installed and I fooled around with it re-screwing/tightening, even gorilla glueing it back together!! I finally got sick of fighting it and bought a new basket hoping that mine maybe just had a flaw..... Lo and behold same thing has happened after about 2 months use! Obviously poorly designed! Now what do I do, I don't think any other basket strainer would fit in drain!
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          Response from CSAug 2, 2021
          Hi erin58, this is Sarah with Kohler Co. I'm sorry to hear your current Duostrainer basket has come apart in the same way as your original. This is nothing you should expect during normal use. We'd like to connect with you directly to assist with your One Year Limited warranty. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. Sincerely, Sarah S. Kohler Customer Service
            Sink strainer basket
            The quality is not like the original doesn’t stay open when you want and when you want it to stop the water from going out it doesn’t stay in place either it’s flimsy and doesn’t hold the water it escapes easily.Very disappointed. But hard to find strainers in gold
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            Response from csJul 18, 2021
            Hello Patsy, this is Laura with Kohler Co. We are sorry the strainer basket is not staying in place or holding water. Please call us at 1-800-4KOHLER so we may learn more about this issue and offer a solution. We look forward to hearing from you. Sincerely, M. Laura K., Kohler Customer Service
            • Verified Purchase
            The oring that is on this product
            I read a reveiw that a customer asked - What size the o-ring was on the strainer seal? A kohler rep answered wrong stating there wasn’t one and there plainly is a seal that appears to be an o-ring on the bottom sealing stopper. So the answer to anyone else asking, send a photo of the seal to kohler and then call and ask a KOHLER TECHNICIAN what size it is and possibly how to get one.
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              • Recommended
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              • Verified Purchase
              I wish I never picked it out and had my plumber install it.
              Bought after Hurricane Sandy when I needed to re-do my entire kitchen in 2013. Now on my 3rd or 4th basket replacement because the stopper keeps breaking. Not only that, but it doesn't sit right in the Kohler drain it complements so there's always an issue of a slow drain and it frequently dropping in and sealing the drain. I don't care for it at all.
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              Response from csMay 25, 2021
              Hello sherix, this is Laura with Kohler Co. I am sorry your drain basket needs replacing. Please email us at KohlerCustServ@Kohler.com so we may gather more information about your drain and offer a resolution. We look forward to hearing from you. Sincerely, M. Laura K., Kohler Customer Service
              • Verified Purchase
              Water drains out, does not fit.
              I bought the whole kit to put drain in my new sink and the water leaks out. Plumber even told me he has problems with Kohler.
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              Response from Kohler Product ExpertApr 27, 2021
              Hi wjljkmm, this is Sarah with Kohler Co. I'm sorry to hear your Duostrainer basket strainer is leaking. We suggest removing the oring on the basket to use the basket without. Please email us at KohlerCustServ@kohler.com for additional assistance. Sincerely, Sarah S. Kohler Customer Service
                Original Manufacturer's basket the best
                [This review was collected as part of a promotion.] I bought a few a while back off of A. They were counterfeits, not good, did not last. Trust Koehler. You get what you pay for.
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                • Verified Purchase
                • Recommended
                Broke in less than a year
                The problem is the ring that is supposed to be welded to the basket comes off making it difficult to choose to set it to open or closed. It seems like a decent product, has a nice weight to it but it doesn't last . The polished nickel finish has started to fade on the ring the basket sits in the sink. This really should not happen in a product installed less than a year. I expected so much more from Kohler..
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                Response from CSMar 24, 2021
                Hi BillyF, this is Sarah with Kohler Co. I'm sorry to hear your basket strainer is coming apart at what appears to be a weld joint. We would like to connect with you directly to assist with your One Year Limited warranty. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you. -Sarah S., Kohler Customer Service
                  Works great
                  Looking for replacement gasket. Bought 1105656 which is the right diameter but too thick. Need thinner one. Part number?
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                    • Recommended
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                    • Verified Purchase
                    Purposeful
                    We bought this for our new black Kohler sink. So far it has proven to be very useful. Wish they had an option with black feet/bottom things so they wouldn’t stand out against the black sink. But overall we like
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                    • Verified Purchase
                    • Recommended
                    These fit perfectly into our sink! Do not buy...
                    These fit perfectly into our sink! Do not buy those cheaper "cloned" basket strainers as they leak. The Kohler Basket Strainer is fantastic!
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                    • Verified Purchase
                    Should have bought these 5 years ago......
                    Should have bought these 5 years ago...
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                    • Verified Purchase
                    I was so lucky to find this. Thanks...
                    I was so lucky to find this. Thanks
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                    • Verified Purchase
                    Professional Grade
                    I tried several consumer grade baskets from hardware stores and home improvement stores. All failed.
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                    • Verified Purchase
                    • Recommended
                    Sink drain basket
                    Not sure why Kohler was unable to duplicate the original basket. This replacement does not transition from open to closed very easily
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                    • Verified Purchase
                    I am only going to rate this item as average...
                    I am only going to rate this item as average until I've used it for a 6 month period. This item replaces a brand new identical strainer that fell apart after 2 months light usage. Kohler Customer Service refused to make good on a defective product.
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                    • Verified Purchase
                    1 found this review helpful
                    A great product if you like elegance without functionality.
                    After utilizing the drain plug for several month including an avid canning season, I’m greatly amused with its’ elegant looks and price. Go ahead buy the plug if you want to stand out with those who judge you by your sink plugs. This extravagant piece of manufactured metal and rubber will oddly satisfy you and then frustrate you as you search for the pieces in your refuse. Kohler, please connect the screw at the top of the stem with a permanent connection or a screw with a seal to prevent it from coming apart. I’m an avid chef and can most of my produce. It is a beautiful plug, but it needs some work.
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                    Response from Customer Service Jan 14, 2021
                    A Single Man name is Jessica with Kohler Co. I am sorry to hear of your disappointment with your sink strainer. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at 1-800-4Kohler. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      Original Sink Strainer in Vibrant Stainless
                      This is the original Kohler sink strainer basket in vibrant stainless steel so it matches the vibrant stainless steel Kohler sink. The basket that came with the sink lasted 4-5 years. I hope Kohler continues to produce this item
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                      • Verified Purchase
                      • Recommended
                      Price and replacement color perfect
                      [This review was collected as part of a promotion.] This is exactly what we were looking for and matches perfectly.
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                      • Verified Purchase
                      • Recommended
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      Showing 1-30 of 179 reviews

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