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Customer Reviews for KOHLER Devonshire 4 in. Centerset 2-Handle Mid-Arc Water-Saving Bathroom Faucet in Vibrant Brushed Nickel

Internet #100686683

Model #K-393-N4-BN

Store SKU #964350

  • 3-hole installation
  • Metal pop-up drain and tailpiece included
  • Premium material and ceramic disc valves exceed industry standard

Customer Reviews

  • 4.6
    out of 234 reviews
  • 91% recommend this product
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Showing 1-30 of 234 reviews
Had a manufacturing leak. We returned it to the store....
Had a manufacturing leak. We returned it to the store. We received a prompt refund. Love Home Depot.
by
Response from Kohler Product ExpertDec 6, 2019
Hi BJhome, this is Sarah with Kohler Co. I'm very sorry to hear your Devonshire centerset faucet leaked upon installation. This is nothing you should expect when you select a Kohler faucet. We're glad to hear Home Depot has aided in a return. Please email us directly at KohlerCustServ@kohler.com for warranty assistance in the future. We are happy to help! -Sarah S. KOHLER Customer
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Great products!...
Great products!
by
  • Verified Purchase
realized that faucet handle was loose after installation.I had to...
realized that faucet handle was loose after installation.I had to pay plumber to replace it.I expected better from Kohler.
by
Response from Kohler Product ExpertAug 28, 2019
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to hear your Devonshire centerset handle was loose after installation and has been replaced. This is nothing you should expect to occur when choosing a Kohler faucet. There is a screw within the handle that can be tightened to secure the handle if it becomes loose. This can be done by unscrewing the bonnet by handle and removing the handle and bonnet together. Once removed, you can access the screw within the handle. Please email our team directly at KohlerCustServ@kohler.com for additional assistance. We're here to help! -Sarah S. KOHLER Customer Service
  • Verified Purchase
Easy install. Looks very nice. Challenging to clean quickly....
Easy install. Looks very nice. Challenging to clean quickly. Water saver works as advertised, but maybe a little too well.
by
  • Verified Purchase
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent! looks great happy with faucet.
Excellent! looks great happy with faucet.
by
  • Verified Purchase
  • Recommended
Looks great!...
Looks great!
by
  • Verified Purchase
Kohler makes an EXCELLENT quality product. Also very very easy...
Kohler makes an EXCELLENT quality product. Also very very easy to install. Their customer service is outstanding. The finish looks great too. Worth the extra money!
by
  • Verified Purchase
Easy install. Looks good, works well. ...
Easy install. Looks good, works well.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
We purchased this for our new vanity to match the fixtures in the walk in shower that we had inst...
We purchased this for our new vanity to match the fixtures in the walk in shower that we had installed and couldn't be happier. Now in the process of purchasing the remaining bathroom fixtures in this style.
by
  • Verified Purchase
  • Recommended
Fairly easy to install. Look very nice...
Fairly easy to install. Look very nice
by
  • Verified Purchase
Filter is poorly designed. Instead of solid flow, water...
Filter is poorly designed. Instead of solid flow, water comes out in little streams. Otherwise okay.
by
  • Verified Purchase
Elegant....
Elegant.
by
  • Verified Purchase
Looks and feels very good....
Looks and feels very good.
by
  • Verified Purchase
Easy to install, fit perfect in older sink,looks great, and functions as expected. Installed this...
Easy to install, fit perfect in older sink,looks great, and functions as expected. Installed this for my grandma and she’s happy with it. I would recommend this faucet
by
  • Verified Purchase
  • Recommended
I've only been using it a week, but it is...
I've only been using it a week, but it is really beautiful. It is definitely a quality product.
by
  • Verified Purchase
Excellent!...
Excellent!
by
  • Verified Purchase
Actually I returned this faucet. There was nothing wrong...
Actually I returned this faucet. There was nothing wrong with it, but we decided to purchase a different faucet that had a brushed brass finish that would more closely match our light fixture.
by
  • Verified Purchase
sorry, but I was unable to have it installed. My contractor said I purchased the wrong hole set...
sorry, but I was unable to have it installed. My contractor said I purchased the wrong hole setup and this wouldnt fit. I did purchase the same faucet several months ago for another bathroom and very pleased with it. That was the reason for purchasing it again.
by
  • Verified Purchase
  • Recommended
Sorry I had it installed as a replacement for our Delta that leaked. The neck is too narrow. Th...
Sorry I had it installed as a replacement for our Delta that leaked. The neck is too narrow. The water flows slowly. I don't like or need a water saver. I should have bought a wider neck without the water saver. A BIG MISTAKE that cost me over $200 to have it installed by our Plumber.
by
Response from Kohler Product ExpertFeb 14, 2019
Sonny, my name is Jessica with Kohler Customer Service. I am sorry to hear that you are not satisfied with your Kohler Devonshire. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this faucet. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon! - Jessica P. KOHLER Customer Service.
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Exceptional quality of Kohler polished brass finish bathroom faucet. Installation...
Exceptional quality of Kohler polished brass finish bathroom faucet. Installation of top notch product easily managed.while completely satisfied.
by
  • Verified Purchase
The fixture was professionally installed without a problem. Great looking finish, sturdy constru...
The fixture was professionally installed without a problem. Great looking finish, sturdy construction..looking forward to many years of reliable service. I also have a Koehler single control faucet in the kitchen. Same comment!.
by
    • Recommended
    Beautiful! Thanks!...
    Beautiful! Thanks!
    by
    • Verified Purchase
    The faucet looks good, it works good, it looks like...
    The faucet looks good, it works good, it looks like it has good quality, bout the water pressue coming out of it is a bit too low. My old faucet had twice the water pressure.
    by
    • Verified Purchase
    Quality, well-designed product....
    Quality, well-designed product.
    by
    • Verified Purchase
    Looking at this faucet after a couple of days it looked kind of chintzy. The base is underwhelmin...
    Looking at this faucet after a couple of days it looked kind of chintzy. The base is underwhelming. If you leave the water saver in the water pressure is to low. Take it out and the pressure is too high and sloppy. The handles open and close like a Swiss watch, very easy. But if you are looking for something a little more high end looking you may want to pass on the Devonshire.
    by
    • Verified Purchase
    1 found this review helpful
    High quality and good looking. ...
    High quality and good looking.
    by
    • Verified Purchase
    Showing 1-30 of 234 reviews

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