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Customer Reviews for KOHLER Devonshire 4 in. Centerset 2-Handle Mid-Arc Water-Saving Bathroom Faucet in Vibrant Brushed Nickel

Internet #100686683

Model #K-393-N4-BN

Store SKU #964350

  • 3-hole installation
  • Metal pop-up drain and tailpiece included
  • Premium material and ceramic disc valves exceed industry standard

Customer Reviews

  • 4.6
    out of 234 reviews
  • 91% recommend this product
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Showing 1-30 of 234 reviews
Elegant looking
I bought this faucet as a replacement as a replacement for a Delta product that began leaking. It looks great and works fine.
by
  • Verified Purchase
Love the oil rubbed bronze!
Bought this and the towel racks to complement my new shower! I like this very much
by
  • Verified Purchase
  • Recommended
Love Kohler
[This review was collected as part of a promotion.] I bought two faucets, two towel bars and a TP holder all from the Devonshire collection for my master bathroom remodel. I was nervous not having seen them in person before buying but they look great!
by
  • Verified Purchase
  • Recommended
Devonshire bath set
We redid our half bath in Devonshire and it’s looks amazing - faucet, light, and accessories - the faucet is so nice to use - love it! I’ve been a Kohler fan for many years and projects, and will continue in the future!
by
  • Verified Purchase
  • Recommended
Pretty and looks antique
[This review was collected as part of a promotion.] I bought this faucet to replace an old one that was falling apart in my 100 year old home. I'm so glad I did! It's very pretty and it's taller than the old one, so that helps when the resident cat takes a drink from the sink. Thank you!
by
  • Verified Purchase
  • Recommended
Kohler products are pricey but when it comes to quality they are the best. The only negative is ...
Kohler products are pricey but when it comes to quality they are the best. The only negative is with the newer faucets (not just Kohler) the water pressure / flow is not the same.
by
  • Verified Purchase
  • Recommended
4 found this review helpful
Addition to a bathroom remodel. Great USA made product. Well made.
Addition to a bathroom remodel. Great USA made product. Well made.
by
  • Verified Purchase
  • Recommended
We are updating some bathrooms we wanted a quality faucet that would fit appropriately that had a...
We are updating some bathrooms we wanted a quality faucet that would fit appropriately that had an attractive antique bronze finish. We have had the faucet for a week. We had this installed so I cannot speak to the ease of installation but it was done quickly with no issues by the installer. The finish on this faucet is very attractive and the handles are very smooth in action. We think it looks attractive and works well. The only thing I noticed is that the diameter of the drain seemed a tiny bit smaller than the one we replaced, which I doubt would cause anyone problems but I thought I would note it. We had Moen faucets installed in another bathroom that we also like a lot, but we find the finish on this faucet more attractive.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Didn't know the arc was so small . Your hands are almost out of sink to get under water. Sink top...
Didn't know the arc was so small . Your hands are almost out of sink to get under water. Sink top was black granite with mounted sink under from HD. Maybe the faucet holes were too far back .Cost too much for what i got.
by
  • Verified Purchase
1 found this review helpful
Very Nice, but...
Love the design, love the solid, heavy weight and feel. High quality throughout, including all connectors. Only problem was pointed out by my wife and it really bothers her (see picture). Her complaint is that there is a fairly significant gap between the bottom of the handles and the top of the faucet base. "They should be flush!" Doesn't bother me personally...what bothers me more is that I have to listen to her complain incessantly about this. Asked my brother to take a look at it and tell me what he saw. His first comment out of his mouth was' "The handles should be flush with the base!". Looking at the design, I can see why there is a space. If perfectly flush, I suspect the bottom of the handles would scrape the top of the base after constant turning, eventually causing marks on the base. Yet, I've seen many, many other handles on different faucets that are significantly more flush with the base than this one. NET: If this gap bothers you (or your significant other) aesthetically, you should probably look elsewhere. Otherwise, if this 'gap' issue does not bother you, the product is beautifully designed, solid, operates smoothly, and is an attractive component in a new or updated bathroom.
by
  • DIY
  • Verified Purchase
  • Recommended
21 found this review helpful
We love the style and size which is perfect for my small, deep sink.
The quality is evident, everything works smoothly and efficiently. The plumbers had no installation problems. The vibrant, polished brass is perfect with the rest of our brass fixtures and it looks really nice with the white cultured-marble top which has small gold flecks in it.
by
  • DIY
  • Verified Purchase
  • Recommended
6 found this review helpful
Love my New Faucet
The installer had trouble getting the drain installed just right, which resulted in a leak. It's been three days now without a leak. Time will tell...so far so good. Other than the drain installation issue, the faucet works perfectly and looks beautiful. What more can I say other than I love it!
by
  • DIY
  • Verified Purchase
  • Recommended
5 found this review helpful
by
  • Verified Purchase
Beautiful Bronze Faucett
Beautiful addition to our guest bathroom! Also purchased towel holder which added a nice touch.
by
  • Verified Purchase
Love it
Beautiful faucet, our second one. Plumber prefers Kohler brand. Easy to install.
by
  • Verified Purchase
  • Recommended
Kohler Faucet
The faucet is beautiful, the only down side is the spout. Iwould have preferred one that unscrewed for cleaning. I live in a state where the water is very hard and it the water hardens and it is difficult to clean. If you have soft water I guess it wouldn't happen
by
    Pop up drain did not match the faucet. Plumber installed the faucet and it leaked also he had to install a temporary Pop up drain until we were able to get a new faucet and matching drain. Then had pay to have defective faucet and drain removed and install the new faucet and drain. Waiting to get the plumbers charges.
    by
    Response from Kohler Product ExpertFeb 7, 2024
    PAMELA, my name is Jessica with Kohler Customer Service. I am sorry to hear your Devonshire faucet was leaking and the drain was received in the incorrect finish. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
    • Verified Purchase
    beautiful faucet
    Faucet has a lovely look & better feel! Beautiful brass.
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    Beautiful faucet. Very heavy and well made. The delivery was faster than expected.
    by
    • Verified Purchase
    Sink Faucet Looks Good
    Good looking and easy function. All is good, but with low volume, water sprays - not a steady stream unless I rub the screen under the spout with my finger. Perhaps I trapped something inside when I installed it.
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    by
    • Verified Purchase
    brass color not consistent
    Ive bouggt two of these now that have large silver marks on them on different parts of the faucet
    by
    Response from Kohler Product ExpertJun 8, 2023
    Hi KCB1, this is Sarah with Kohler Co. I am very sorry to hear the finish on your Devonshire bathroom faucet is starting to change. This is not at all what you should expect during normal use. To properly care for the finish, we recommend using Kohler Faucet Cleaner. Using another product which has not been tested, can cause unknown reactions to the finish. We would love to connect with you directly to learn about your unique experience, to find the best solution. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
      • Recommended
      Kohler Devonshire Faucet.
      Love my new Kohler faucet
      by
      • Verified Purchase
      • Recommended
      The faucet did not sit flush on the sink Pop up...
      The faucet did not sit flush on the sink Pop up drain did not fit in standard American standard sink Had to return
      by
      Response from Kohler Product ExpertMay 10, 2023
      JULIO, my name is Jessica with Kohler Customer Service. I am sorry to hear of the troubles you experienced installing the Devonshire faucet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would have liked the chance to connect with you to aid in a resolution. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
      • Verified Purchase
      1 found this review helpful
      by
      • Verified Purchase
      Looks good. Not as substantial as expected from Kohler. Handles...
      Looks good. Not as substantial as expected from Kohler. Handles small.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Showing 1-30 of 234 reviews

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