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Customer Reviews for KOHLER Devonshire 4 in. Centerset 2-Handle Mid-Arc Water-Saving Bathroom Faucet in Vibrant Brushed Nickel

Internet #100686683

Model #K-393-N4-BN

Store SKU #964350

  • 3-hole installation
  • Metal pop-up drain and tailpiece included
  • Premium material and ceramic disc valves exceed industry standard

Customer Reviews

  • 4.6
    out of 234 reviews
  • 91% recommend this product
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Showing 1-30 of 234 reviews
Kohler usually makes installing much easier than other brands. Not...
Kohler usually makes installing much easier than other brands. Not on this model.
by
Response from Kohler Product ExpertAug 31, 2022
RICHARD, my name is Jessica with Kohler Customer Service. I am sorry to hear you have rated the Devonshire centerset faucet negatively. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
  • Verified Purchase
1 found this review helpful
Devonshire® - Centerset bathroom sink faucet works well.
Devonshire® - Centerset bathroom sink faucet was an excellent choice for our bath remodel. Looks smart and classic. Works well.
by
  • Verified Purchase
  • Recommended
Product and Service
Sink faucet that I bought is the exact type that I wanted. I did by from your place because I had purchased your products in the past and always had best experience with your products and service. Once I bought a life warranted kitchen faucet and whenever I had problem your company supplied me with required items without any cost because it had life warranty. The product and service provided by your Customer Service Dept. has always been excellent, kind and helpful. Thanks for everything.
by
  • Verified Purchase
  • Recommended
Had to return due to a defect. Also it...
Had to return due to a defect. Also it was obviously returned before I purchased.
by
Response from Kohler Product ExpertApr 29, 2022
PHYLLIS, my name is Jessica with Kohler Customer Service. I am sorry to hear your Devonshire faucet was received with a defect. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please contact our Customer Service team at KohlerCutServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
  • Verified Purchase
3 found this review helpful
Very nice, as were all the pieces in the set....
Very nice, as were all the pieces in the set.
by
  • Verified Purchase
The faucet is exactly what we needed....
The faucet is exactly what we needed.
by
    Love this faucet. It more than met my expectations. Quick...
    Love this faucet. It more than met my expectations. Quick delivery. Just took a long time to install it.
    by
      pretty faucet
      less than a year after installation the finish began to flake. During year 2 the stopper no longer holds water. Year 6 and the handles are nonoperative. Have water source turned off.
      by
        Good replacement
        Bought these as a replacement for the previous ones. Not identical, but same design features so they don't look mismatched.
        by
        • Verified Purchase
        • Recommended
        Replace a low-flow Pfister
        I purchased this unit to replace a similar style Pfister faucet. That faucet only allowed a very small trickle. This faucet, while a low-flow unit, is much more acceptable. Easy installation, as well.
        by
        • Verified Purchase
        • Recommended
        Hight Recommend
        Love this faucet. Perfect for my bathroom.
        by
        • Verified Purchase
        • Recommended
        Kohler faucet
        Easy installation, beautiful finish and style, performance great thus far.
        by
        • Verified Purchase
        The part that was sent to me had been opened...
        The part that was sent to me had been opened and a sub-part was missing. The faucet itself is excellent and we are very happy with it. Your stock personnel need to do better than that.
        by
        Response from Kohler Product ExpertOct 24, 2021
        Hi John, this is Sarah with Kohler Co. I am sorry to hear your Devonshire centerset faucet was missing a part. This is nothing you should expect when choosing a quality Kohler product. Please email us at KohlerCustServ@kohler.com with the description or part number of the missing item. We are happy to assist with your warranty by providing the part to you. Sincerely, Sarah S. Kohler Customer Service
          2 found this review helpful
          Beautiful faucet . Easy to turn on and off Adds...
          Beautiful faucet . Easy to turn on and off Adds a little glamor back to ordinary bathroom Love it
          by
            A good solid faucet with a metal drain assembly
            Solid faucet. Easy to install. Happy that this faucet still comes with metal drain hardware as opposed to other faucet options which are all plastic. Since the metal flange sits lower in the sink, the sink completely drains. The faucets I've installed with plastic flanges always have standing water after use. And due to the water in our area, it tends to leave a ring when it finally dries up.
            by
            • Verified Purchase
            excellent product at reasonable price kohler faucetts last a long time-...
            excellent product at reasonable price kohler faucetts last a long time-
            by
              Good Looks and smooth operation
              I love this faucet. It is the perfect match to our design and works so smoothly. The installation was simple.
              by
              • Verified Purchase
              • Recommended
              by
                by
                  Easy ordering and pick up in the remote locker system....
                  Easy ordering and pick up in the remote locker system. The product is functioning very well.
                  by
                    disappointing
                    Handle broke on hot water side only having it since 11/2019.
                    by
                    Response from Kohler Product ExpertAug 7, 2021
                    Hi MsAnnie, this is Sarah with Kohler Co. I'm sorry to hear your Devonshire centerset faucet handle broke. This is nothing you should expect during normal use. We'd like to connect with you directly to learn more about your experience; so that we can help! Please email us at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
                      • Recommended
                      2 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Met my expectations....
                      Met my expectations.
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      1 found this review helpful
                      It seems like a good quality faucet. We had the plumber install it on our pedestal sink. It loo...
                      It seems like a good quality faucet. We had the plumber install it on our pedestal sink. It looks nice and functions well - no extra play in the handles. Water delivery is slower with this faucet, so it conserves water for us.
                      by
                      • Verified Purchase
                      • Recommended
                      Very smooth operation and beautiful finish.
                      Very smooth operation and beautiful finish.
                      by
                      • Verified Purchase
                      • Recommended
                      Beautiful design
                      [This review was collected as part of a promotion.] The design is just awesome, our installer commented on how easy it was to install. We are most satisfied!
                      by
                      • Verified Purchase
                      • Recommended
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      Showing 1-30 of 234 reviews

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                      Number of Faucet Handles

                      Double Handle

                      Double Handle

                      Double Handle

                      Faucet Hole Fit

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                      3

                      3

                      Drain Kit Included

                      Drain Kit Included

                      Drain Kit Included

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                      Handle Type

                      Lever Handle

                      Lever Handle

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