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Customer Reviews for KOHLER Barossa Single-Handle Pull-Down Sprayer Kitchen Faucet with Soap/Lotion Dispenser in Vibrant Stainless

Internet #204499471

Model #K-R776-SD-VS

Store SKU #1000022654

  • 1-,2-,3-, or 4-hole installation (escutcheon included)
  • Dual spray function that includes Sweep Spray technology
  • Optional soap dispenser included

Customer Reviews

  • 4.3
    out of 680 reviews
  • 76% recommend this product
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Showing 1-30 of 680 reviews
Touchless sink faucet
I really like this faucet. Its great when my hands have touched raw meat and i don’t have to touch a faucet handle to turn water on. I would like to know the best way to clean the faucet, we have hard water and I’m not getting good water pressure. Is there a way to clean out the sprayer ? Thank you
by
    • Recommended
    I got this faucet about a week ago. It was...
    I got this faucet about a week ago. It was priced at $310 on Kohler webpage and initially at $240 at Home Depot. I guess it was being discontinued and got it at $140 so it was a fantastic price. I had initially gone to HD competitor but they had a poor selection. I went there first because it was closer but I usually go to HD anyway. Anyway, it was easy to install especially with the new type of nut to hold the faucet down. I like the new side to side rinse instead of the usual circular rinse most faucets have. I have given this only 4 stars because I just got it. If it last a couple of years, as I hope it will, I would give it 5 stars. FYI, I did not install the soap dispenser as we don't have a hole for it, but I am trying to get my wife to let me add one. It looks easy to install too.
    by
    • Verified Purchase
    Spray nozzle
    Faucet is about 18 months old. The button on the spray head to switch between stream and spray is no longer functioning. I can only get the stream of water. The button used to switch between the two spray options used to have a noticeable 'click' when switching but no longer does. The button is loose which I believe is due to an internal part of the spray nozzle button breaking.
    by
    Response from Kohler Product ExpertMay 25, 2022
    ZBailey, my name is Jessica with Kohler Customer Service. I am sorry to hear the sprayhead of your Barossa faucet is not functioning like it should. This is nothing you should expect when you choose Kohler. We would like to connect with you and aid in a warranty replacement sprayhead. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
      I installed with the lever facing the front for ease...
      I installed with the lever facing the front for ease of use and limited back space for the lever, but you have to REVERSE the water connections so that Hot is to the Left and Cold is to the right just like the normal locations for regular faucets. The Magnetic docking and the spray "Wand" pattern is great for cleaning dishes and the sink when done. Also, very important to follow the installation directions about flushing the water lines first so that no debris gets into the unit's valves and head piece!
      by
      • Verified Purchase
      All Kohler faucets except this is replacing a 300.00...
      All Kohler faucets except this is replacing a 300.00 Moen that didn’t work from beginning. Beautiful and works perfect. Can’t beat Kohler lifetime guarantee. Moen wouldn’t help at all when 3 months old. Very pleased
      by
      • Verified Purchase
      Very good faucet.
      Second kitchen I purchased this for. Love this faucet! The spray is my favorite, makes cleaning a breeze and becuase it is variable in force I can use less water when needed.
      by
      • Verified Purchase
      • Recommended
      Leaking
      We bought this faucet about 2.5 years ago. It started leaking about 6 months ago. Very disappointed with the quality of the product.
      by
      Response from Customer Service Mar 31, 2022
      Hello Lori2, my name is Kassi with Kohler Co. I am sorry to hear that your Barossa kitchen faucet started leaking. Could you Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find the correct replacement parts for you. We look forward to hearing from you! – Kassi D., Kohler Customer Service
        by
        • Verified Purchase
        Great faucet
        love the Kohler brand faucets. so easy to install, good directions, and they work well. Was surprised, this one has normal flow and a spray, the spray is a broad sweeping, almost like having a broom, makes it easy to clean the sink. Good quality hardware at reasonable price.
        by
        • Verified Purchase
        • Recommended
        Very well made and pretty universal design to match our...
        Very well made and pretty universal design to match our kitchen decor.
        by
          Strong spray, easy to pull out and adjust hose.
          Had it for 6 months now. A great strong spray. Adjust the weight to retract the nozzle. Short to automatically retract all the way into position. clip snaps and weight is adjustable and even removable! It’s still easy to retract into the faucet.
          by
            • Recommended
            So far so good ...
            Installation was a bit easier than the Moen it replaced. Functions smoothly as it supposed to. Good quality construction.
            by
            • Verified Purchase
            • Recommended
            Leaked badly after 3 years
            Water started leaking badly after 3 years from the cold supply line in the handle. Flooded the kitchen and basement under the kitchen.
            by
            Response from Kohler Product ExpertJan 14, 2022
            Hi Pat1, this is Lisa with Kohler Co. I am sorry to hear of the leak with your kitchen faucet. We are more than glad to help. Please feel free to reach out to us at KohlerCustServ@Kohler.com for further assistance. We look forward to hearing from you. Sincerely, Lisa A., Kohler Customer Service
              Sprayer malfunction
              I have had this faucet for 18 months (warranty was for 12 months) and like everything about it. But now the sprayer will only work while I hold the button down and I feel it should not malfunction in this short amount of time.
              by
                by
                  stopped working after 2 years
                  First the controller stopped working so I had to set it to always on Then the connector to the controller sprung a leak. Very unhappy with what is clearly cheaply made
                  by
                  Response from Kohler Product ExpertDec 9, 2021
                  Hi Theresa, this is Sarah with Kohler Co. I am sorry to hear your Barossa pull-down kitchen faucet is leaking. This is nothing you should expect when you purchase a premium Kohler product. Please email us at KohlerCustServ@kohler.com for warranty assistance. We are here to help. -Sarah S. Kohler Customer Service
                    • Recommended
                    Really like this kitchen unit. The pulldown faucet has a...
                    Really like this kitchen unit. The pulldown faucet has a very nice and wide spray. The handle easily retracts and is held by a magnet and a tab for prevention of rotations. Good looking and easy to clean. The soap dispenser pushes out a small but proper amount of soap every time. I would have rated it a 5 but I pinched my fingers twice at the base of the faucet handle when I used a cross hand to turn off the water [Handle pointed right, then used a left hand to turn off].
                    by
                      Bold Look, Blunder in Cheap Hardware.
                      Ever since we’ve purchased this faucet, it has been a headache with fixing. The faucet chronically finds some way of leaking and now finally taking the time to look at others’ reviews of this specific Kohler model, I can see it is a universal problem, particularly with the included plastic quick connector hardware. We now have water damage (as others have experienced) as a result of the cheap manufacturing of included hardware. How can a company not be responsible to recall such a chronic malfunctioning product?
                      by
                      Response from 3CFeb 13, 2023
                      Hi Mountains and Lakes, this is Lisa with Kohler Co. I am sorry to hear of your experience with your kitchen faucet. We would like to direct connect with you to further discuss your model. Please feel free to contact us at 1-800-4KOHLER. We are available Monday through Friday from 8 a.m. - 5 p.m. CST. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
                        A pain in the ...
                        I have had a similar experience as other reviewers. The soap dispenser failed and the spray head stopped switching properly about 2 years ago. I am finally getting around to replacing or repairing it. The noise made by the faucet when in between spray settings is extremely annoying. However, I don't want to spend money on new parts that are just going to fail again.
                        by
                        Response from Cusotmer Service Aug 31, 2021
                        Hello, my name is Jessica with Kohler Co. I am sorry to hear of your disappointment with your Barossa faucet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at 1-800-456-4537. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
                          High quality and easy to install....
                          High quality and easy to install.
                          by
                            quick connect disconnected itself
                            We returned to the house to find the quick connect on the floor. Fortunately the water supply was off. Trying to reconnect, it does not snap back at all. This does not seem to be an easily replaceable part.
                            by
                            Response from CSJul 2, 2021
                            blob27, this is Sarah with Kohler Co. I'm sorry to hear your Barossa kitchen faucet hose came unconnected. This is nothing you should expect to happen. We'd like to connect with you directly to learn more about your experience; so that we can help! Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). We are here to help! -Sarah S. Kohler Customer Service
                              I researched Kitchen Faucets for a new one and I...
                              I researched Kitchen Faucets for a new one and I like the Kohler brand for their quality and I like the high arch for filling stockpots and the pullout design I recommend the Kohler brand
                              by
                              • Verified Purchase
                              by
                              • Verified Purchase
                              i know a client who has it and so i...
                              i know a client who has it and so i yearned to purchase it mainly because of the spray angle, fabulous idea. i do love it!
                              by
                              • Verified Purchase
                              Easy install, great functionality...
                              Easy install, great functionality
                              by
                              • Verified Purchase
                              Great value, easy straight forward install, customer very happy...
                              Great value, easy straight forward install, customer very happy
                              by
                              • Verified Purchase
                              GREAT PRODUCT. GTREAT STORE. PROMPT DELIVERY....
                              GREAT PRODUCT. GTREAT STORE. PROMPT DELIVERY.
                              by
                              • Verified Purchase
                              Cheap construction
                              The faucet feels loose at the magnetic connector for the pull-down. If you set it at a mid- to low-flow, it turns itself off. Really disappointed having paid a pretty penny to a professional plumber to install. He recommended a competing brand, but I thought Kohler was “the best” - evidently not at this price point.
                              by
                              Response from Kohler Product ExpertMar 16, 2021
                              Hi EttaLea, this is Sarah with Kohler Co. I'm sorry to hear your Barossa faucet feels loose at the spout connection point and that the handle is turning itself off on its own. This is nothing you should expect when choosing a quality Kohler faucet. We would like to connect with you directly to learn more about your experience. Please email us at KohlerCusTServ@kohler.com. It's important to us that you are able to use and enjoy all the features of your kitchen faucet! -Sarah S. Kohler Customer Service
                                I like the magnetic spray nozzle holder. Also the height of...
                                I like the magnetic spray nozzle holder. Also the height of of it.
                                by
                                • Verified Purchase
                                horrible soap dispenser
                                Bought and had installed a Barossa faucet and soap dispenser in Sept (2020). The look is great but the soap dispenser is bad. It quit springing back up after about two months. For a while, I could take the dispenser part out of the soap container and pull the top part up to reengage the spring. It would work a few times and them have the same problem. Now, you can only get one squirt of soap and it stays down for 20-30 minutes. It will eventually make its way back up, but who's going to stand there than long for more soap. We ended up doing what we didn't want to do, we put a plastic bottle of liquid soap on the back of the sink right next to the built-in soap dispenser.
                                by
                                Response from CSMar 8, 2021
                                Hi SWallace, this is Sarah with Kohler Co. I'm very sorry to hear your Barossa kitchen faucet soap dispenser is no longer pumping soap. We would be happy to assist with your Lifetime Limited warranty. Please call us at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. Thank you. -Sarah S. Kohler Customer Service
                                  Showing 1-30 of 680 reviews

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                                  Faucet Hole Fit

                                  3, 4

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                                  1, 2, 3, 4

                                  2

                                  Sensor Activation

                                  No Sensor

                                  No Sensor

                                  No Sensor

                                  No Sensor

                                  Features

                                  Advanced Spray, Pull Out Spray Wand

                                  No Additional Features

                                  Pull Out Spray Wand, Secure Docking, Spot Resistant

                                  Advanced Spray, Pull Out Spray Wand

                                  Deckplate Included

                                  Deckplate Included

                                  Deckplate Included

                                  Deckplate Included

                                  Deckplate Included