It has been continuously dripping since it was installed and...
It has been continuously dripping since it was installed and that is the reason why I replace the old one. Still rating for an insinkerstor rep to get back to me
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Response from InSinkEratorNov 16, 2020
Hi Patti, I’m very sorry for the inconvenience this has caused. We are always working hard to build units to last and really don't expect such issue to happen. If you’re interested, we have some helpful troubleshooting guide available on our website, please check out this link - https://bit.ly/3lQhi1v. Should you still need assistance, please feel free to contact us at insinkeratorfeedback@emerson.com and we’d be happy to help!
Verified Purchase
Nov 11, 2020
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Verified Purchase
Oct 26, 2020
After only few short months.
After only few short months the cold water side does not stay on. This was a very expensive item and they want to know the S/N of the unit which is on one of the hoses which can not be seen due to all the items under the sink including the sink which is in the way, the hot water tank is in the way etc. They I was told a local service firm will do that and if less than 5 years old will "do something"....but there is no local service firm in my zip code in Miami, FL? Go figure. Then told I would get a call back from a "Senior" customer service person in the day or so.
To tell the truth at this point I would be amazed if in fact someone called back and this unit got replaced by them in any reasonable time frame... I am holding my breath.
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Response from INSINKERATOROct 27, 2020
Hi, I’m so sorry for the inconvenience this issue may have caused. We are always working hard to build units to last and really don't expect such issue to happen. Your unit is covered by InSinkErator's In-Home Full-Service Limited Warranty. If we can't find an authorized servicer in your area, we’ll hire a plumber or handyman to take care this for you. Our customer’s experience and satisfaction with our products are very important to us and we appreciate you taking time to share feedback. Should you still need assistance, please feel free to contact us at insinkeratorfeedback@emerson.com.
Customer review from insinkerator.com
Oct 23, 2020
Second unit is also not operating not correctly and will...
Second unit is also not operating not correctly and will return it
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Response from InSinkEratorOct 23, 2020
Hi Klaus, I'm sorry to hear about this. We have some troubleshooting guide here that may help fix your dispenser issues - https://insinkerator.emerson.com/en-us/support.
Verified Purchase
Oct 14, 2020
Installed faucet less than two weeks ago and now must...
Installed faucet less than two weeks ago and now must remove for replacement. The faucet is sputtering when dispensing water spraying hot water out beyond the nozzle and causing one to get their hand burned by hot water.
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Verified Purchase
Oct 8, 2020
I had an Insinkerator HOT100 unit installed three years ago. The main unit works great, but the ...
I had an Insinkerator HOT100 unit installed three years ago. The main unit works great, but the faucet began to leak (probably because of our hard water). I purchased this Indulge model faucet as a replacement. Installation was quite simple and I was back in business in about ten minutes. I especially like the two-volume capability of the fill lever; forward for slow fill; backward for fast fill. I would give the product five stars except for two problems. First, the copper supply line on this unit is shorter than the original and was barely long enough to reach my water supply. Second, I had to supply my own compression nut and compression ring. Fortunately I had these items on hand, but it would have been inconvenient to have to make another trip to the store. Both of these issues look suspiciously like the manufacturer putting in some cost-cutting measures at the expense of the end user. This may add a few cents to the per-unit margin, but it degrades the impression of the brand in the eyes of the installer.
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DIY
Verified Purchase
Recommended
1 found this review helpful
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Oct 7, 2020
I also needed the tank, but had to buy that...
I also needed the tank, but had to buy that separately which only comes bundled with another faucet which is useless to me! Bad bundling!
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Verified Purchase
Sep 8, 2020
This is my 2nd hot water dispenser. The first one lasted 10 years. Love this one
This is my 2nd hot water dispenser. The first one lasted 10 years. Love this one
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Verified Purchase
Recommended
Sep 8, 2020
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Verified Purchase
Sep 2, 2020
Great product
Love it !!!! Great flow and fast water. I’ve had several faucet installed in different properties and this one
It’s really an improvement. So far it’s worth the big price tag
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Recommended
Customer review from insinkerator.com
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 17, 2020
We did have to order a new aerator direct from...
We did have to order a new aerator direct from the manufacturer because the one that came in the box had a spray that wasn’t even and splattered all over. The new one works great!
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Verified Purchase
Aug 4, 2020
Installer had no problem with installation Only wish handle was...
Installer had no problem with installation Only wish handle was a little larger it feels fragile but is fine
This was a replacement. The unit began leaking and we decided to replace the dispenser as well s...
This was a replacement. The unit began leaking and we decided to replace the dispenser as well since the old one was 15 years old.
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Verified Purchase
Recommended
Jun 12, 2020
it is randomly leaking off and on. i have...
it is randomly leaking off and on. i have had this product in a previous home and never had this occur. I am wondering if it is defective or is it releasing what is in the tube?
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Response from InSinkEratorJun 16, 2020
Hi, I'm sorry to hear about this. There are a number of reasons why your faucet may be leaking. Here are some troubleshooting guide that may help resolve the issue - http://support.insinkerator.com/app/answers/detail/a_id/913.
Verified Purchase
Jun 3, 2020
Good Choice!
I did not install this myself or experience deliver time and customer service, but I cannot submit my review without choosing a rating. My contractor handled these.
This product was recommended by my contractor to replace an older model. Sleek design, good finish to match my Moen sink and faucet. Design prevents accidental disbursement of hot water, so it's safe around kids. Water is hot enough to make a pot of tea that even my finicky tea drinking Aussie friends approve! Very happy with the choice.
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Recommended
Customer review from insinkerator.com
Jun 2, 2020
Great product and easy install but really pricey at $444.00...
Great product and easy install but really pricey at $444.00
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Verified Purchase
May 30, 2020
Works as expected....
Works as expected.
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Verified Purchase
May 30, 2020
Quality faucet that was very easy to install. The...
Quality faucet that was very easy to install. The lever allows you to vary the volume of hot water dispensed.
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Verified Purchase
May 6, 2020
It delivers hot water
I like the looks of the product. It is easy to use.
When the hot water regenerates it’s noisy and the lever does not lock like the cool water does.
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Recommended
Customer review from insinkerator.com
May 6, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 30, 2020
Replaced the old hot water tap easily. The directions were clear and straight forward. Love not h...
Replaced the old hot water tap easily. The directions were clear and straight forward. Love not having to use an electric kettle!