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Customer Reviews for GE Profile 5.0 cu. ft. High-Efficiency Smart Top Load Washer in Diamond Gray with Microban Technology, ENERGY STAR

Internet #317914041

Model #PTW600BPRDG

Store SKU #1008461791

  • Pairs best with Electric PTD60EBPRDG or Gas PTD60GBPRDG Dryer(s)
  • Microban Technology built-in to prevent bacteria growth
  • Control your cycle from anywhere with built-in wifi

Customer Reviews

  • 4
    out of 1,430 reviews
  • 70% recommend this product
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Showing 1-30 of 1,430 reviews
Vary good
That's very well for a type of washing I'm using it for occasional work clothes in malizzi Friday clothes just clothes that are light and white with lightly sold in excellent condition very good washer and dryer
by
    • Recommended
    One of the best !
    I absolutely love it, very efficient and ego friendly.
    by
      • Recommended
      IN LOVE
      This washer has a large drum and cleans so so good. I love all the features and settings. Being a mom of 3 who’s kids do their own laundry, it’s nice to get notifications on my phone is laundry has been sitting in the washer or dryer for certain amount of times too. The only thing that could be improved is that the washer is kind of loud during its cycles.
      by
        • Recommended
        Requires extra part to use with wifi
        The cycle completion alert is very soft and difficult to hear. To use the wifi feature requires the extra purchase of a dongle on top of the already high price of the appliances. I purchased the dongle and setup the SmartHQ app on my phone. The completion alert through the app was nice. Then I set the app up on my wife's phone which caused me to loose the use on my phone. I'm not sure why or if it is something easy to resolve, but I was tired of all the hassle. So, I just set a timer on my phone to alert me of completion and let my wife have use of the app. Other than that h assle, the appliance looks and works nice. The wifi capability is a waste of money and more trouble than its worth fooling with.
        by
        Response from GE AppliancesJun 3, 2022
        Hi there, We're glad to hear that, overall, you're enjoying your unit! We did want to help clear something up though. The wifi capabilities for your unit are built into the model itself, you do not need an additional part to use the wifi features. If you're having issues getting the wifi connected, try taking a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23885 If you continue to have issues, we'd recommend reaching out to the Connected Home Support line at 1-800-220-6899, Monday - Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com Hope this is helpful! All the best, Michael@GEA
          Great Washer
          I just got the washer and it seems to be great. My clothes comes out smelling clean. It’s does take longer to wash a load. It spins the clothes almost dry.
          by
            • Recommended
            Useful Features
            I love it’s eco friendly washing. When you start a wash and the drum fills with water submerging your clothes, it puts just enough water to cover your clothes and that’s it. It’s crazy how little it uses and how good it comes out smelling !
            by
            Response from GEAApr 5, 2022
            Hello, Thanks for letting us know how things are going with your washer. It's great to hear that you are enjoying it, and all those great smells! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best, Kianna@GEA
              • Recommended
              Not enough water and loud agitation
              Overall I am very unhappy I got this washer. I would start with pros but they limit your review to 500 characters.The cocerns definitely outweigh the few pros. The biggest concern Is it does not fill up with enough water to wet the clothes on the top until the rent's cycle. If you do the deep fill you cannot use the normal or heavy wash cycle because it's disabled. If you do the Max fill your washer will fill to the very top with what must be 20 gallons of water. It is loud on wash cycle too.
              by
              Response from GE AnswersMar 17, 2022
              We're so sorry that you're not satisfied with your washer. We hate this for you and we'd like to offer some insight into the cons you described. Over the years, the amount of allowable water usage has been reduced and with washers using less water and energy, you will no longer see a wash basket full of water. The good news is that you will still get an effective clean with this high-efficiency washer. It's also important to keep in mind that clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. There's a list of sounds and possible causes on page 28 of the owner's manual that you may want to check out: https://images.thdstatic.com/catalog/pdfImages/1a/1a4078dd-cbea-4872-9f54-9aed80503478.pdf. We hope this is helpful. Please let us know if you have any questions or concerns moving forward. All the best, Kelsey@GEA GE_Appliances
                18 found this review helpful
                Poor Balance
                Ive had this washer now for 5 months. I phoned GE within 48 hours of receiving it. I asked if there was something I needed to do differently as it gets out of balance on every single load, large or small, doesn't matter how meticulous I am about distributing the clothes, it sounds like it is about to walk out of my laundry room , its so loud it scares me. Doesn't it have an automatic balance feature as my previous LG did? She says yes, it will eventually stop making the noise. Ok, that's it, yep that's it. Ok the other thing is water does not drain from the flex dispense tray, ( where detergent goes). Oh, that's normal she says, it will eventually drain. It doesn't. I have to use a turkey baster to suction the water out of the trays. This is the absolute worse purchase I have ever made. The clothes get clean enough I suppose but at the cost of it sounding like a train is rocking and rolling through my house on every single cycle, small, medium, large, its not worth the agony. I have to avoid running a load if someone is visiting as they wouldn't know what to think about all that noise. So pathetic, very disappointed in GE on this unit. Hope you have better luck.
                by
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                  • Verified Purchase
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                  • Verified Purchase
                  by
                  • Verified Purchase
                  I love my new washer and my dryer .
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  Great look and value
                  I love the look and value of my new machine! The only thing I dislike is the lesser amount of water in the drum. I did read to use the bulky setting and that he’s helped. Also when using dry detergent you need to do a second rinse.
                  by
                    • Recommended
                    Terrible Washer!
                    I love the big size of it. But there’s way too many options and the drum bounces all over the place. I wish I didn’t buy this.
                    by
                    Response from GE AnswersMay 15, 2024
                    All GE Appliances washer tubs move freely within our exclusive auto balance suspension system, designed to handle out of balance situations without an "out of balance" switch. We appreciate you sharing your feedback and are especially glad to hear the size is helping with your laundry needs. GE_Appliances
                      • Recommended
                      The right choice
                      Great washer so far, needed a new one bad searched everywhere and found this one
                      by
                      Response from GE_AppliancesMay 16, 2024
                      Congratulations on your new GE Profile Series top-load washer! We're happy to hear that this model was the perfect choice for you, and meets your expectations. We appreciate you trusting our brand for your home, and we're confident this appliance will last many years to come!
                        • Recommended
                        Large capacity, but noisy
                        So far great at washing and has a larger capacity so blankets fit very well. Washer is a bit noisy, while the washer is in our basement we can hear it while sitting on our main level
                        by
                          Seems quality material but cant handle blankets
                          We paid a lot for this washer. We bought the impeller and it has been one of the worst machines unfortunately. I cannot wash blankets larger than a twin size and sometimes even with a twin or throw blanket, it will become unbalanced. I threw away two large blankets we own because I no longer could wash them in the washer. It would just become soaked like a log and be unbalanced in the machine. Often times I'd have to pull it out because I couldn't get it to spin and rinse. This happens often.
                          by
                          Response from GE AnswersMay 9, 2024
                          We regret to hear about your experience and understand your concern. We encourage you to review Page 21, Step 7 of the Owner's Manual to ensure the washer is leveled properly - https://products-salsify.geappliances.com/image/upload/s--C13VjCP9--/a5588f65a5c9f2b687337741707abdac620ca3bc.pdf -- In the event the wash load becomes unbalanced, the washer will take corrective steps to rebalance the load. If at the end of the cycle, you find the clothes wet, redistribute the load and change the cycle to Drain & Spin and press Start. The washer will drain the excess washer and complete the spin cycle. If you continue to have difficulty, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have your washer checked by one of our highly trained service technicians. GE_Appliances
                            by
                            • Verified Purchase
                            Awesome washer
                            Love my washer it works .. this is my first washer that I ever purchased and it’s awesome
                            by
                            Response from GE_AppliancesMay 14, 2024
                            That's great! We're so glad to hear that your first washer is working well for you. Thanks for choosing GE Appliances for your home. We're pretty fond of this unit as well. The sanitize with oxi option is a plus!It removes 99% of bacteria in your laundry, thanks to a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power!
                              • Recommended
                              by
                              • Verified Purchase
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                              • Verified Purchase
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                              • Verified Purchase
                              The washer broke and had to wait four days to get it looked at after only having it 3 weeks
                              by
                              Response from GE AnswersMay 9, 2024
                              We understand your concern at needing service after such a short time and regret you waited four days for service to arrive. We're confident service was able to remedy the situation and the washer will serve you well. GE_Appliances
                              • Verified Purchase
                              Washes clothes efficiently with just enough water and everything comes out clean!
                              by
                              Response from GE AnswersMay 9, 2024
                              We're thrilled to hear how efficiently your new washer is cleaning your clothes while conserving water! It's great to know it's meeting your expectations. If you have any further questions or need assistance, please feel free to reach out to us anytime. GE_Appliances
                              • Verified Purchase
                              Great dryer, but wish it was quieter.
                              by
                              • Verified Purchase
                              Great progress with time
                              Washer is so quite and holds so many clothes! Did 7 people's laundry in about 4 hours!
                              by
                              Response from GE_AppliancesMay 14, 2024
                              Wow! That's amazing! Thank you so much for taking the time to share how things are going with your new washer. This unit offers a lot and the built-in wifi is a plus! You can easily start, stop, and monitor your laundry from anywhere, and receive real-time notifications and updates with your smartphone, tablet, or voice assistant!
                                • Recommended
                                Beautiful washer and dryer set. My wife loves it!!
                                by
                                • Verified Purchase
                                Ok features
                                It doesn't use enough water, therefore d doesn't clean good
                                by
                                  • Recommended
                                  Gets the job done!
                                  So far we love it! Haven't had it very long but it is doing the job we expected. Very large capacity with all the bells and whistles. Purchased the extended warranty just in case since it has so much extra features. Love the color. We went with the grey vs white.
                                  by
                                  Response from GE_AppliancesMay 14, 2024
                                  Thank you for connecting and sharing your thoughts on this washer. We're glad to see that you've been enjoying it. We really love the capacity and features it comes packed with. Our favorite being the "Tangle Control" which checks and adapts the wash action to minimize tangled loads.
                                    • Recommended
                                    Showing 1-30 of 1,430 reviews

                                    Complete Your Laundry Room

                                    This Washer
                                    Profile 5.0 cu. ft. High-Efficiency Smart Top Load Washer in Diamond Gray with Microban Technology, ENERGY STAR
                                    This Washer
                                    GE Profile 5.0 cu. ft. High-Efficiency Smart Top Load Washer in Diamond Gray with Microban Technology, ENERGY STAR
                                    (1426)
                                    $648.00
                                    $999.00
                                    $648.00
                                    $999.00
                                    +
                                    =
                                    Price for Bundle

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                                    Capacity - Washer (cu. ft.)

                                    5

                                    5.0

                                    5.4

                                    5.3

                                    Washer Features

                                    Automatic Temperature Control, Control Lock, Cycle Status Indicator, Delay Start, End-Of-Cycle Signal, Odor Blocking, Soft Close Lid, Wi-Fi Enabled

                                    Automatic Temperature Control, Control Lock, Cycle Status Indicator, Delay Start, End-Of-Cycle Signal, Odor Blocking, Soft Close Lid, Wi-Fi Enabled

                                    Automatic Temperature Control, Cycle Status Indicator, Delay Start, End-Of-Cycle Signal, Odor Blocking, Soft Close Lid

                                    Add Garment (pause), Adjustable Legs, Anti Vibration, Automatic Temperature Control, Control Lock, Control Sounds On/Off, Cycle Status Indicator, Delay Start, Door Window, End-Of-Cycle Signal, Wi-Fi Enabled

                                    Steam Function

                                    No Steam

                                    No Steam

                                    No Steam

                                    No Steam

                                    Washer Tub/Drum Material

                                    Stainless Steel Drum

                                    Stainless Steel Aluminized Alloy Steel Drum

                                    Stainless Steel Drum

                                    Stainless Steel Drum

                                    Product Width (in.)

                                    27.875 in

                                    27.875 in

                                    27.875 in

                                    27.25 in