Vent fan does nothing. Even with the rotating plate on interior the food in the middle is always cold and outside of food crazy hot.
by
Customer review from geappliances.com
Sep 20, 2016
GREAT PRODUCT
Camr with my mobile home package and I love it cooks great
by
Recommended
Customer review from geappliances.com
Sep 14, 2016
DIED AFTER 20 MONTHS
Stopped working after 20 months. Usage is very light - with 2 adults in the house - both working out of the house 14 hours during the work week. GE Technician charges $99 just to look at it. With parts and labor, we might as well just bite the bullet and buy another brand. Will not buy another GE product. Extremely disappointed in GE.
by
Pro
Sep 5, 2016
Good product
I bought 2 months ago and happy about it, definitely recommend it.
by
Recommended
Customer review from geappliances.com
Aug 17, 2016
Microwave
Great product for the price, great features, looks nice
by
Recommended
Customer review from geappliances.com
Aug 15, 2016
Quite dissapointed
I purchased this microwave almost 14 months ago and it just stopped heating. I've never had an appliance die so quickly. I doubt this is economically repairable. I'm surprised given the very high ratings for this model.
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Response from GE AnswersSep 9, 2016
Hello Jabehu,
This is Megan at GE Appliances. I am sorry to hear about your microwave. If you still have the appliance please feel free to email us via the Contact Us page on our web site for assistance. Our team would be happy to review the situation. We appreciate your review and look forward to hearing from you.
Pro
Aug 5, 2016
Great features
After 90 days one of the fan speed stopped working
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Response from GE AppliancesAug 31, 2016
Hello womegad,
Thank you for taking the time to write a review on your microwave. We regret your experience.
If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Customer review from geappliances.com
Aug 4, 2016
Not happy
I bought this item and not even one week of buying it new the computer board had to be replaced so its not new.
by
Customer review from geappliances.com
Aug 4, 2016
Great expectations
Have great expectations for this GE Microwave, as we have all GE appliances which work wonderfully for us.
by
Recommended
Customer review from geappliances.com
Aug 1, 2016
A little noisy
Units bumps and grinds when the table is turning, The oven us vented outside, but leaked a great deal of air into the house
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Customer review from geappliances.com
Jul 30, 2016
easy to operate
Easily installed in fifteen minutes. GE was recommended by a friend.
We are very pleased with the product.
by
Recommended
Customer review from geappliances.com
Jul 29, 2016
microwave
Control panel can not be cleaned properly. Fan has no strength. Door fogs up easily when cooking on stove.
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Customer review from geappliances.com
Jul 29, 2016
Great features
This oven was a great investment. While it was part of the kitchen package of my home purchase, I am very pleased with all the great features it has and highly recommend it to any home buyer.
by
Recommended
Customer review from geappliances.com
Jul 28, 2016
Well made microwave
This is my first GE and I am thrilled about the quality and ease of how it works. I had another top brand but it couldn't compare to this one. Very happy.
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Recommended
Customer review from geappliances.com
Jul 28, 2016
Convenience buttons difficult to use
The convenience buttons are all but worthless. For example, when you press "vegetable", you have to enter a type 1-3. But it doesn't say what 1-3 are until you select it. If it isn't what you want, you have to cancel and start over. Not even the owner's manual tells you the codes. Then once you figure out what you want, it asks for weight in ounces. If you aren't using an entire package with the weight labeled, you have to guess. Our old microwave would list the options then ask for number of servings. I don't even bother with these buttons anymore and just guess how long I will need and enter a time.
This microwave came with our new house and was selected by the builder.
by
Customer review from geappliances.com
Jul 28, 2016
Good features
Love the microwave with the exception of the surface light. Not bright enough with 40 watt bulbs. Cannot find 60 watt bulbs to replace
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Recommended
Customer review from geappliances.com
Jul 25, 2016
Quiet, even heating, excellent value!!
Replaced a different brand that only lasted about 1 1/2 years. The previous GE lasted 8 years. Went back to GE for the quality
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Recommended
Customer review from geappliances.com
Jul 19, 2016
Great microwave
This microwave does everything I need it to for a great price
by
Recommended
Customer review from geappliances.com
Jul 19, 2016
Powerful microwave but touchpad layout is poor
This is a great, powerful microwave. My husband and I installed it ourselves and it was a pretty easy job. We love the look but I have one major complaint - the way the touch pad is laid out is not intuitive. The cook time button that you MUST hit first before punching in the time you want, is buried amidst other buttons. It should be in a stand out spot so you don't have to hunt for it. We've been using this microwave for more than 4 months and I still hit the wrong button at least half the time.
by
Recommended
Customer review from geappliances.com
Jul 18, 2016
Poor product.
I'm on my second microwave within 3 months. The first one failed after 2 weeks, had it repaired, it broke again 6 weeks later. JUNK! The current microwave has developed a buzzing sound.
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Customer review from geappliances.com
Jul 18, 2016
Exhaust
Don't like to loud extremely noisy wouldn't have bought if knew
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Customer review from geappliances.com
Jul 18, 2016
It's okay
Miss my old GE microwave as it was backlit and had more useful options
by
Recommended
Customer review from geappliances.com
Jul 18, 2016
Great apartment size Microwave
Microwave for my 1BR Mountain Cabin. Great for warm ups, beverages, plates of food.
Takes a little longer for cooking from scratch (steak, chicken, lasagna, etc), But it gets the job done.
by
Recommended
Customer review from geappliances.com
Jul 1, 2016
Never heated up food and it was brand new
We purchased a new construction home. We unpacked and wanted to heat up some food... surprise the microwave didn't work. Clock works...lights inside work... but it does not heat up.....
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Customer review from geappliances.com
Jul 1, 2016
Excellent Product
This was a great replacement for my broken unit. It lives up to its online reviews.
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Recommended
Customer review from geappliances.com
Jun 29, 2016
Beautiful and quiet!
We just installed this microwave and its so sleek amd inside is huge. We gave our old GE microwave to our son. It was 20 years old and still worked perfectly. We bought new one to match the new GE fridge! Thanks for superior quality we have depended on and will continue to depend on!!
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Recommended
Customer review from geappliances.com
Jun 28, 2016
Best Product for the Cost
This oven was exactly as described. It was a replacement of a more expensive model that had died and all users liked this one better. Was easy to install and had no problems.
by
DIY
Verified Purchase
Recommended
Jun 24, 2016
Works great.
Have had general electric appliances for years and they have always been good. That is why we bought them this time.
by
Recommended
Customer review from geappliances.com
Jun 23, 2016
Great Microwave!
We bought this microwave to replace our old over-the-stove microwave. We picked it out because of the name brand and price. We are very happy with it! GE does not disappoint!
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Recommended
Customer review from geappliances.com
Jun 20, 2016
Nice Unit for Price Point
Needed to replace a 16 year old unit and based on reviews as well as unit size (H x W), this model fit the bill well for our kitchen. We have all black appliances with shiny finish, and this was a very good match. If you are paying for the install, the following info may not be of interest. For the average DIY'er, you should be fine with the install, but, read those directions first to understand the details. The unit has a fixed metal flange that makes the back wall install fairly straight forward. No need to measure, as the top of the flange with be installed with the tabs touching the bottom of your top cabinets. Also, make sure you have measured for your center line between the cabinets and take advantage of the notched flange to help you ensure it is centered. For the hardware, they provide (2) toggle bolts and (2) wood screws. It assumes you will have studs in the mounting zone to use those 2 wood screws. That was not the case for my install. Only 1 stud was in the proper mounting location. The Top flange has fixed mounting points, which means if no stud there, you will use the 2 toggle bolts. That likely leaves you needing at least 1 one more. I chose to purchase a "toggler" setup which is easier to work with, and only cost a couple of dollars. I purchased 4 pcs , as a just in case. If you are drilling into tile, be prepared with ceramic bits for your starter holes. Overall, no problems with the install. Top holes lined up well, using the provided template. My unit did not have an owner's manual in the box, and not sure why. Thankfully, they provide it on the site, and I was able to review it for clarification on install details. Unit looks good, and no issues with performance out of the box. The unit is quiet, compared to our older micro. Of course, the test of time is next. Hope it provides the service expected for years to come. If any problems or failures down the road, I will
update.