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Customer Reviews for Frigidaire 32.6 in. 20 cu. Ft. Frost Free Defrost, Garage Ready Upright Freezer in White, ENERGY STAR

Internet #317876230

Model #FFUE2022AW

Store SKU #1006679372

  • Food stays frozen for 2 days with power outage assurance
  • Ensure a consistent temperature throughout fridge with EvenTemp
  • Organize and store your favorite frozen foods with 4 wire shelves

Customer Reviews

  • 4.7
    out of 6,534 reviews
  • 53% recommend this product
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Showing 1-30 of 6,534 reviews
New and Filled Already
[This review was collected as part of a promotion.] We love the size and set up. It's brand new so can't really give a good review yet. I'll check back in a year and let you know how things have progressed.
by
    20.0 Frigidaire upright freezer
    [This review was collected as part of a promotion.] It’s very spacious inside for the amount of room that it takes up in the kitchen. It’s taller than most without being wider. The glowing green light from the bottom lets you know that it is working properly, and it also makes for a cool little night light!
    by
      New Basement Freezer
      [This review was collected as part of a promotion.] Our 40 year old fezzes still works, but we wanted a backup in case it failed. Our new Frigidaire was a great choice. Easy to install & lots of shelves for storage. I highly recommend it.
      by
        Stay Away!
        Bought this Frigidaire 20 Cu Ft upright freezer from Home Depot. Three months after first use, full of beef and chicken, it quit working. Green Light remained on, no audible alert. Lost all our meat. Monument Home Depot store manager said nothing he could do. Told me to call Frigidaire. Frigidaire sent a tech out and said the mother board is bad. Sending a new mother board in 10 days. Asked for my money back and told no by the store manager and Frigidaire. I do not trust this freezer and am not getting any help from Home Depot or Frigidaire. I thought Home Depot was the place to buy appliances. Apparently not. Will not be stocking this freezer again. Do not trust it. Will not be buying appliances from Home Depot again. No support.
        by
        Response from FrigidaireSupportMar 13, 2023
        Hello, Valued Customer. We're terribly sorry that this has been your experience with your freezer and it did not work as expected. This is not the experience we are aiming for you to have. Please know we make every effort to ensure our consumers have the best experience with their purchase, and your experience does not go unnoticed. If you’re needing assistance with the repair process or have any questions we may be able to help with, please don’t hesitate to reconnect with us by live chat on www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we will be happy to assist. -Rox Frigidaire
          17 found this review helpful
          Died within a year & bad technician service
          Died before 1 year.. we bought the freezer in May 2022 and died in Feb 2023. Feb 13,2023; The first technician came to evaluate the issue. He came and looked for just a second & ordered parts. Feb 23,2023; The second technician came and changed all the parts that they ordered. He said it will start working after 8 hours. ** It still not working & it is now blowing hot air*** March 6, 2023 (Today), They rescheduled it to March 23, 2023. It will be over one month from our first call to technician service (844) 327-7374 ). Really!!! We need the technician that has the knowledge to fix it or replace a new one immediately!! We lost money worth of food & time that we need to take off to wait for technicians!!!
          by
          Response from Online Outreach SpecialistMar 9, 2023
          Hello there. We understand your current displeasure with your appliance, and we deeply regret the interaction you had with our technicians. We want to make sure you're getting the proper help for your problem and we hope we can put things right. If it's more convenient for you, you can reach us by phone at 800-374-4432 from Monday through Friday, 8:30 a.m. to 8:00 p.m.EST, or by live chat at Frigidaire.com and we are pleased to help. Sincerely, Ruth
            Frigidaire upright freezer
            [This review was collected as part of a promotion.] Purchased a Frigidaire upright freeze 1/2 of a beef that I purchased. Could not be happier with this purchase. Very nice appearance and works perfectly.
            by
              Great Buy
              [This review was collected as part of a promotion.] We needed an new freezer for our five deer hunters to save their hard efforts. It is roomy and allows us to easily see what items are kept in there.
              by
                Another Frigidaire in the family
                [This review was collected as part of a promotion.] Humming right along and everything inside is frozen solid. We're counting on another 16 years with this freezer!
                by
                  Best freezer ever
                  [This review was collected as part of a promotion.] I love my new freezer. It's like the Cadillac of freezers.
                  by
                    Perfect fit
                    [This review was collected as part of a promotion.] We half-heartedly looked for a large upright freezer for about two years to replace our old chest freezer, but we couldn't seem to stumble across one that matched what we were seeking on price, size, aesthetic, AND quality. It wasn't until we started shopping more seriously for about four months that we settled-in on and purchased the 20.0 CF Frigidaire upright freezer. And now, three months later, it's easy to say that this freezer has been the perfect fit. We like the features, the price was right, the quality has been great, and the size is ideal. We did swap the door hinge so that the door now opens from the right instead of the left, which thankfully wasn't a very difficult task - - even for someone like me who is not very mechanical. We also added a few freezer baskets (not included) to allow for better containment and stacking of smaller packages. Bottom line: highly recommended.
                    by
                      New Freezer
                      [This review was collected as part of a promotion.] Got my new Frigidaire two weeks ago. I was concerned that it might not hold the volume of the freezer it was replacing. As you can see this freezer holds a ton (literally!). Cooling straightforward with inside control using the recommended setting. Very quiet unit, no frost or condensation issues. Very satisfied to date.
                      by
                        Upright Freezer
                        [This review was collected as part of a promotion.] Great purchase for freezer beef. Exactly what we wanted. Fits the space & holds an entire beef. I especially like the green light that lets me know it’s on & doing its job.
                        by
                          Frigidaire 20 cu ft Upright Freezer
                          [This review was collected as part of a promotion.] Love it-should have replaced our chest freezer a lot sooner!
                          by
                            Great Freezer
                            It's Huge, holds so much. I love it. I only wish I had gotten an upright freezer years ago.
                            by
                            • Verified Purchase
                            • Recommended
                            Shelfs falling down
                            My shelves are 26 7/8" wide. The inside width is 27 1/2" a 5/8" difference and the shelves are starting to fall. Is it possible that the wrong size shelves were sent with the freezer?
                            by
                            Response from Online Outreach SpecialistFeb 9, 2023
                            Hi, Micky. Thank you for bringing this to our attention. Please know that we strive to produce quality products, and your feedback does not go unheeded. If you need any further assistance, please feel free to connect to us by Live Chat on Frigidaire.com or by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. Kindly, Ruth
                              My new Fidgidaire was a gift from my son.
                              [This review was collected as part of a promotion.] I am enjoying it so much. My first upright freezer. It was just what I’ve I have been wanting for years.It is frost free! There is lots of space to organize everything. I know what food I have and what I may need at the store. It fits great in my work room.
                              by
                                HORRIBLE! 5 months old and lost $4500 in meat!
                                We bought this freezer only 5 months ago. We installed in our garage for our freshly butchered whole cow that cost us $4500. Today we go to open the fridge and its blood bath inside. Apparently the fridge quit working and dethawed then started working and started to freeze. We thought maybe the power went out but now its turning on and off randomly. (Its not the power we have a refrigerator next to it who is working perfect no lost frozen food). We lost ALL OF OUR MEAT! Horrible!
                                by
                                Response from FrigidaireSupportJan 30, 2023
                                We apologize this has been your experience with your freezer in such a short time and thank you for bringing it to our attention. We would like to gather more details to ensure your concerns are resolved right away, please connect with us via Live Chat and we would be happy to assist. Best Regards, Ciara Frigidaire
                                  13 found this review helpful
                                  Pretty great!!!
                                  [This review was collected as part of a promotion.] Perfect size for my walk-in basement. It has 4 adjustable wire racks and a bottom wire basket. Five door shelves to give this freezer a lot of storage room.
                                  by
                                    [This review was collected as part of a promotion.] Replaced 20 year old GE upright freezer that failed. Modified GE shelf to add needed shelf in this new Frigidaire freezer. Working perfectly.
                                    by
                                      Huge freezer
                                      [This review was collected as part of a promotion.] We have been needing a freezer for a long time and finally found a good size for a good price. This things huge and holds everything we had in our other side by sides plus room for more.
                                      by
                                        My new love!
                                        [This review was collected as part of a promotion.] I have been a fan of frigidaire since my years in apartments because of the fact that it’s easier to clean and it works perfectly without stress. Now that I have have my own house, and was trying to shop for a garage freezer, out of all that I could find, frigidaire is the one that is more affordable. The affordability comes with a beautiful product. It works so well and there’s this light that is under it that lighten up the garage and I loved it. It’s such a relief to me because it’s so spacious and convenient to use. I can’t love it better!
                                        by
                                          Great freezer so far
                                          Great so far. Fit a whole broken down elk with plenty of room to spare for other stuff.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Noisy, never stops running, no temperature control
                                          It is unusual for me to give a product a 1 STAR. I didn't realize that the unit NEVER stops running during the first 48 hours. Search for DrB DIY Frigidaire and you can see details of the problem. The video review shows a good product. The comments show the real situation. https://youtu.be/zyQInPo8JAE Never again.
                                          by
                                          Response from FrigidaireSupportJan 13, 2023
                                          We’re disheartened to learn that your new freezer isn’t meeting expectations, but thank you for sharing this feedback. With the freezer’s EvenTemp™ cooling system, the variable speed compressor constantly circulates cold air throughout with smart sensing technology that adjusts air flow to maintain a uniform temperature. So, you may notice this freezer running more frequently that past freezers. Should you ever have any questions or concerns, feel free to connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). We’re always happy to help!
                                          ~ Margaret Frigidaire
                                            3 found this review helpful
                                            Great roomy freezer so far
                                            [This review was collected as part of a promotion.] So far it’s fit, a whole broken down cow elk, a bunch of stock, and a few other bits with lots of room to spare.
                                            by
                                              Best standup freezer ever
                                              [This review was collected as part of a promotion.] This is all you need best price very roomy and look is the best
                                              by
                                                Great freezer
                                                [This review was collected as part of a promotion.] We got this freezer in a pinch after shooting two elk and not having enough space. Couldn’t be more happy with it! It’s huge, quiet, pretty, and does the job!
                                                by
                                                  Great Freezer for the Garage
                                                  [This review was collected as part of a promotion.] Went shopping for a new upright freezer to replace our chest style freezer. The older one was a Frigidaire that was 20 plus years old and still working great. We needed more room freed up in the garage and wanted the convenience of an upright versus the chest style. We shopped all the brands and settled on the Frigidaire 20.0 Cu. Ft. Upright as it was very large and had good shelving and lighting. Purchased on 11/28/2022 and so far it has not disappointed us. Looking forward to many years of use with another great Frigidaire Freezer.
                                                  by
                                                    Fabulous view!
                                                    [This review was collected as part of a promotion.] Interior lighting is fabulous! Shelf configuration makes it easier to see what is stored on each shelf. Door storage very helpful too. Bottom basket handy and permits storage of oversized/odd shaped items. Very quiet operation. Side handles/switchable door opening very handy
                                                    by
                                                      Love this freezer
                                                      [This review was collected as part of a promotion.] I love how easy it is to organize this freezer and also how spacious it is. Worth every penny.
                                                      by
                                                        Works as designed. I added trays from Harbor Freight to...
                                                        Works as designed. I added trays from Harbor Freight to keep things organized. Works wonderfully!
                                                        by
                                                        • Verified Purchase
                                                        Showing 1-30 of 6,534 reviews

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                                                        Capacity (cu. ft.) - Freezer

                                                        20 cu ft

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                                                        20 cu ft

                                                        Defrost Type

                                                        Frost Free

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                                                        Depth (Excluding Handles) (in.)

                                                        28.25 in

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                                                        Number of Shelves

                                                        4

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                                                        Product Width (in.)

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