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Customer Reviews for Frigidaire 22.2 cu. ft. Side by Side Refrigerator in Stainless Steel, Counter Depth

Internet #204160708

Model #FGHC2331PF

Store SKU #1000011179

  • Smudge-Proof Stainless Steel resists fingerprints
  • Full-Depth Shelves in Counter-Depth Platform
  • Tall Water and Ice Dispenser makes it easy to fill water bottles

Customer Reviews

  • 3.9
    out of 3,236 reviews
  • 76% recommend this product
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Showing 1-30 of 3,236 reviews
Great refrigerator!
[This review was collected as part of a promotion.] This refrigerator came with our 5th wheel rv. Plenty of room and great features. Works great!
by
    • Recommended
    Love the Water in the door feature!
    [This review was collected as part of a promotion.] This appliance came in our new Open Range RV. The ice/water in the door makes it easy to grab a drink and go when the kids/grandkids come with us. I love it so much I will be getting one for our house!
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      • Recommended
      Nothing but the best for this family
      [This review was collected as part of a promotion.] It is Unbelievable how much room this refrigerator have in the refrigeration compartment and freezer. Love it
      by
        • Recommended
        No problems
        [This review was collected as part of a promotion.] Bought it. Like it. All good. Cold and quiet. Yay!
        by
          • Recommended
          Is part of big country rv amenities
          [This review was collected as part of a promotion.] I was hoping to get a residential refrigerator with our new RV purchase on 3/16/18. I have been very happy with it.
          by
            • Recommended
            Nice features
            [This review was collected as part of a promotion.] This refrigerator was offered by my builder as part of the kitchen appliances grouping, and I'm happy with the choice. Using the many features of the refrigerator is easy, and it works very well.
            by
              • Recommended
              Working great!
              [This review was collected as part of a promotion.] I feel good writing this review, because its already been a few months that we have been using this refrigerator. It is working well, and not giving us any issues. Amount of space available is really good. Like how the freezer section has so many shelves to organize all the food. There is even a wine bottle holder in the refrigerator! All in all, very happy with the purchase.
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              Response from Online Outreach Specialist May 16, 2018
              Hi Snehagoel! We are pleased to hear that you are fully satisfied with your refrigerator and its features. Thank you for being a loyal consumer! Kindly- CiCi
                • Recommended
                too much noise, not functioning well (ice machine)
                too much noise, not functioning well (ice machine)
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                Response from Online Outreach SpecialistMay 9, 2018
                I apologize for any frustration and inconvenience your refrigerator may have caused for you, frigidairnotgood. The normal sounds your refrigerator will exhibit are listed on page 29 in your Owner’s Manual. Regretfully, my research using your email address failed to link to a consumer account so I could investigate your matter and suitably assist you. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly (at your convenience) by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
                  Pretty disappointed in unit and features
                  Pretty disappointed in this unit. Have had 3 warranty service calls due to the water line in the back freezing up. Finally had to stuff a rag in the area where the line connects to the frig and tape the area so air would not get into the line connection area and freeze. Biggest problem though is the ice dispenser. Jams constantly...and then the ice comes pouring out the door onto the floor. This happens daily. Really regret this purchase.
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                  Response from Online Outreach SpecialistMay 8, 2018
                  I hate to hear about your refrigerator experience, AlVacado. We would like to gain a little more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Thank you, Courtney
                    Lots of space
                    [This review was collected as part of a promotion.] The fridge has lots of space and is relatively quiet. The only noise is when it makes ice but you can turn it off when it’s full.
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                      • Recommended
                      SO Big!
                      [This review was collected as part of a promotion.] This Refrigerator is huge that came with my new 5th Wheel RV. Its bigger than the one I have at home!!!
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                        Excellent
                        [This review was collected as part of a promotion.] The fridge came with our Open Range 5th wheel and it’s worked perfectly for our family!
                        by
                          • Recommended
                          Convenient
                          [This review was collected as part of a promotion.] Pleased with the space and layout. Looks nice. I say to clean
                          by
                            • Recommended
                            Not so pleased
                            I bought this fridge a month ago and the ice maker has stopped working 3 times now. It just doesn’t shoot the ice out but makes the clicking noise.
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                            Response from Online Outreach SpecialistApr 27, 2018
                            Zjhane, I apologize for any frustration and inconvenience this matter may have brought to you and your family. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. My review of your consumer account shows your service appointment with Cool It or Else (607-589-6824), successfully resolved the door matter that was keeping your ice maker from functioning correctly. Our Authorized Service Providers guarantee their repairs for 60 days. Should you have any questions, please do not hesitate to reach out to us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. Your friendly Frigidaire lady, Ruth
                              So sleek!
                              [This review was collected as part of a promotion.] We are so happy with our purchase. It's our first side by side and we are so glad we made the switch. Tons of room. Shelves are huge and so much door storage.
                              by
                              Response from Online Outreach RepresentativeApr 26, 2018
                              Brannatejac-Thank you for choosing the Frigidaire brand for your first side-by-side refrigerator! So now with all the extra space and features, you can stock the fridge with yummy treats and mouthwatering meals. We appreciate the review and welcome to Frigidaire!-Derrick
                                • Recommended
                                New Owner
                                [This review was collected as part of a promotion.] I inherited this fridge when I purchased my home three(3) months ago. I really like the space and different compartments this fridge offers. I do wish that the freezer was a pullout. Otherwise, I'm very happy with the fridge.
                                by
                                  • Recommended
                                  Nicest Fridge I've Ever Owned
                                  [This review was collected as part of a promotion.] There are lots of things I love about my fridge! I love how spacious the inside of the fridge and how nicely it fits into my kitchen. Seems silly but I love how the light inside the fridge doesn't blast you in the face when you open the door! Wouldn't mind there being some sort of draining system on the freezer door or an easier catch-all system for spilled water. Also, organizationally speaking, people are much more likely to eat the things on the top and middle shelves of the fridge. It'd be great to see crisper draws done away with. Eat those fresh fruits and veggies first!
                                  by
                                    • Recommended
                                    It’s OK
                                    [This review was collected as part of a promotion.] We bought this refrigerator due to $...I’m not a huge fan of sidexsides but needed it as part of a suite to help sell our house. Both ref & freezer are considerably smaller than our older ge. Unit works fine but I think a French door is a much better option for space.
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                                    Response from Online Outreach SpecialistApr 23, 2018
                                    Thank you for taking the time to share your refrigerator experience, Quackhunt. Your feedback is reviewed online by our product specialists, who I'm sure will find value in your suggestions. Thank you, Courtney
                                      Ice Maker is Out of Control!
                                      We love the refrigerator and freezer but the icemaker is out of control! We use a lot of ice and seldom get a glass of ice without having the last ice cubes fly out of the chute. I now have a heavy rug in front of the refrigerator to catch the ice. Today, the ice maker "stuck" and we ended up with ice all over the floor. How did this icemaker get past the design stage?
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                                      Response from Online Outreach SpecialistApr 16, 2018
                                      Jan on Lido, I am dismayed to hear your ice maker is not performing as expected. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I wonder if your ice maker may be jamming. Please remove the ice bin to see if there are any ice cubes stuck between the ice maker and the rear of the ice bin, please remove the cubes and put the bin in the proper position. Regretfully, my research using your email address failed to link to a consumer account so I could investigate your matter and suitably assist you. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
                                        Great refrigerator
                                        [This review was collected as part of a promotion.] This refrigerator came with my RV, it is so nice having a fully functional residential refrigerator in an RV. It can operate on batteries while off shore power and still keeps everything cold as on shore power. The ice maker and water through the door is great, the filter is really easy to replace, and it warns you when it's time to buy a replacement. We can keep fresh fruit and vegetables much longer in this refrigerator as well as milk.
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                                          • Recommended
                                          Average
                                          [This review was collected as part of a promotion.] We bought this less than a year ago. Overall it works well but we do have a few issues. For one I can't seem to dislodge the water filter in order to change it and will have to call in someone to assist with that so that I don't break it. Secondly, we have a shelf that just will not sit properly and therefore tends to fall out easily if not held in place. Also for the first 9 months it would freeze in just a small area of the vegetable drawer although it seems to have stopped that for now. Other than that it looks nice and is working properly.
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                                          Response from Online Outreach Specialist Apr 12, 2018
                                          Hi Foodlover1! We certainly appreciate your bringing your concerns to our attention and have a few tips that can help. To remove your water filter, you want to press firmly pushing on the end/face of the filter. Doing so will allow the water for to dislodge from the filter housing. Also, adjusting the humidity controls on your crisper drawer to higher humidity can help prevent with freezing in the crisper drawer. However, we would like to gain a little more insight pertaining to your shelf matter. If you can please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience, so that we can do so. Kindly-CiCi
                                            Horrible
                                            [This review was collected as part of a promotion.] Its loud and the plasitc doors are made cheaply....Ice maker sometimes works...the inside design was not created with storage in mind.
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                                            Response from Online Outreach SpecialistApr 12, 2018
                                            Jrorie, thank you for your time and eagerness to share your view. One of our goals is to deliver outstanding customer service. Your feedback will help us understand our strengths and identify areas for growth. ~Jennifer
                                              Side by side refrigerator
                                              [This review was collected as part of a promotion.] I love the finish that does not show fingerprints!!!
                                              by
                                                • Recommended
                                                Good for the price
                                                [This review was collected as part of a promotion.] Has all the basic features that you need in a refrigerator
                                                by
                                                  • Recommended
                                                  Love it!
                                                  [This review was collected as part of a promotion.] I purchased this fridge a couple weeks ago & I love it! It is perfect for my needs. Love the way it looks and it doesn't smudge!
                                                  by
                                                    • Recommended
                                                    Great Features.
                                                    [This review was collected as part of a promotion.] I purchases this unit over one month ago. I have had a issue with the ice dispensing unit and it took 5 service calls to finally get it working. I have my fingers crossed that I will not have anymore ice making problems with unit. Otherwise I have been happy with the unit.
                                                    by
                                                      • Recommended
                                                      Nice Look
                                                      [This review was collected as part of a promotion.] My wife wanted the stainless steel look and we really like the smudge-free. So we bought the whole suite.
                                                      by
                                                        • Recommended
                                                        Love the features
                                                        [This review was collected as part of a promotion.] We bought this lovely refrigerator last September. We are very happy with it and some favorite features are: the light coming on gradually when you open the door, the water and ice feature with filters, the slide out shelf, the counter depth is a necessity for us, the ice cream shelf in the freezer that I use for shot glasses.
                                                        by
                                                          • Recommended
                                                          Worst ever
                                                          Didn't need a fridge.... just bought to match new stove. I have seen the repair man so many times it makes me feel bad. Every time pulling the fridge out so frustrating.
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                                                          Response from Online Outreach SpecialistApr 4, 2018
                                                          Oh no, Disappointed lady. I hate to hear that you are on a first name basis with the repairman. We would like to gather more details about your experience to see what we can do to resolve your concerns. Please contact us directly at 1-888-203-1389 M-F from 8a-8p or 9a-6p EST. ~ Brandi
                                                            great product.
                                                            [This review was collected as part of a promotion.] We bought this a month ago and are glad we did. It's working great.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 3,236 reviews