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Customer Reviews for Elkay Crosstown Undermount Stainless Steel 31 in. Single Bowl Kitchen Sink

Internet #203163901

Model #EFU281610

  • 30.5in. x 18.5in. x 10in. Minimum cabinet size 36in.
  • 16-Gauge stainless steel
  • Deep high-capacity basin for easy use

Customer Reviews

  • 4.1
    out of 255 reviews
  • 60% recommend this product
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Showing 1-30 of 255 reviews
Nice sink, perfect offset drain location for my needs. Sink...
Nice sink, perfect offset drain location for my needs. Sink metal grating fits perfectly
by
  • Verified Purchase
Excellent product and service....
Excellent product and service.
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  • Verified Purchase
Installed this in several kitchens. Clients love them!...
Installed this in several kitchens. Clients love them!
by
  • Verified Purchase
This sink is very nice, and the price at Home...
This sink is very nice, and the price at Home Depot was $250+ less than some of the other stores. This is our first single basin and our first under-mount sink. So far, so good.
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  • Verified Purchase
This sink is so sleek and nice! We love it!...
This sink is so sleek and nice! We love it!
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  • Verified Purchase
It's a beautiful, heavy sink. I'm having new quartz...
It's a beautiful, heavy sink. I'm having new quartz countertops, including this sink, installed in February so I can't comment on anything right now except that it looks great. I like the accessories that came with it also. The only disappointing thing is that it's made in China.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
When I bought it in the store, it was a...
When I bought it in the store, it was a different sink packed in this box. :(
by
Response from Elkay Product ExpertJan 13, 2021
Hi Pri, we're sorry to hear that when you purchase your sink it was not correctly package and caused you to not have a great experience with our Elkay HDU32189F Crosstown Stainless Steel Single Bowl Undermount Kitchen Sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact us by phone at 800-476-4106 to discuss the matter in more detail. You can also email us at CustCare@Elkay.com and we will get back to you promptly. elkay
  • Verified Purchase
This has been a nice choice. We debated between a...
This has been a nice choice. We debated between a single and a double and this has been a good choice for us and our usage. We’ve had installed now for only 2 weeks but we do like it.
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Response from Elkay Product ExpertDec 28, 2020
Thank you for your 5-star review, Ohgreat1! Enjoy your Elkay! elkay
  • Verified Purchase
bigmistakeforasink
Sink looked great and was easy to install. That is where the good part of the story ends. I do not write reviews but I had to after this experience. The sink less than a month ago and it has scratches all over. I should have read the reviews. The product quality is poor and it is a waste of your money. My hope is that the company stands behind their product and will do right for this customer.
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Response from Elkay Product ExpertDec 12, 2020
Hello REmin5, We are sorry to hear about your experience. Customer satisfaction and product quality are our top priorities. Please contact our friendly Customer Care department for further assistance. They can be reached at Phone: 800-476-4106 or Email: productsolutions@elkay.com. Thank you for your feedback. elkay
    3 found this review helpful
    Looks fantastic in the kitchen! Great addition. I have not...
    Looks fantastic in the kitchen! Great addition. I have not seen any scratches this far but am using the bottom racks and will continue to do so to protect them. The deep drain is a bonus as well.
    by
    Response from Elkay Product ExpertDec 9, 2020
    Thank you for your 5-star review, Kitchenreno! We are thrilled to hear your new Elkay Crosstown stainless steel kitchen sink is a fabulous addition to your home. The Elkay bottom grid is sure to keep your sink looking new for many years to come. Enjoy your Elkay! elkay
    • Verified Purchase
    Beautiful sink with extra large capacity. . The bottom grid...
    Beautiful sink with extra large capacity. . The bottom grid is great to use for drying glassware and also protects from scratches.
    by
    Response from Elkay Product ExpertNov 29, 2020
    Thank you for your 5-star review, MWood! Enjoy your Elkay! elkay
    • Verified Purchase
    LOVE this sink! its deep, huge, and looks amazing. only 4 stars bc I've only used for a week, an...
    LOVE this sink! its deep, huge, and looks amazing. only 4 stars bc I've only used for a week, and no rust, but very spotty. However, probably one of favorite parts of kitchen reno. the drain on the right side is a great deisgn feature, and love that it included the grid.
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    This sink is amazing! I was hesitant to order...
    This sink is amazing! I was hesitant to order due to some negative reviews. I don't have any problems with it draining, and have used the included bottom grid from the start to keep it from scratching. I love how the corners are easy to clean too.
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    Response from Elkay Product ExpertNov 13, 2020
    Thank you for your wonderful review, HomeDepotCustomer! We are thrilled to hear how much you love your new Elkay Crosstown stainless steel kitchen sink. Enjoy your Elkay!
    • Verified Purchase
    1 found this review helpful
    The sink is lovely and the drainage works much better than expected. A good product and we're ha...
    The sink is lovely and the drainage works much better than expected. A good product and we're happy with it!
    by
    • Verified Purchase
    • Recommended
    Scratch too easy
    I recently remodeled my kitchen and bought this sink, the first time that I washed dishes I’ve noticed several scratches all over, really bad quality now I am stuck with it because In order to replace it I would have to demolish the granite that I’ve installed
    by
    Response from Elkay Product ExpertNov 11, 2020
    Hello Rudy, We are extremely sorry to hear about this and even more sorry to disappoint a customer. Customer satisfaction and product quality are our top priority and we'd love to help you resolve this issue. We invite you to contact our friendly Customer Care department to discuss this issue further. They can be reached at Phone: 800-476-4106 or Email: productsolutions@elkay.com. Thank you for your feedback.
      3 found this review helpful
      Disappointed
      I’ve always love deep single bowl sinks. I am also a clean freak. Before going to bed I clean and wipe dry my sink. I purchased my Elkay sink and I’m so disappointed the fact it stays stained as much as I clean and wipe. It was not cheap either. My sink did not include the drain which I purchased separately. I should’ve gone with my gut instinct and purchased Koehler which included drain and does not stain. I’ve had it for 3 weeks
      by
      Response from Elkay Product ExpertNov 2, 2020
      Hello MJE, We are extremely sorry to hear about this and even more sorry to disappoint a customer. Customer satisfaction and product quality are our top priority and we'd love to help you resolve this issue. We invite you to contact our Customer Care department to discuss this issue further and provide you with tips and tricks on how to keep your sink clean. They can be reached at Phone: 800-476-4106 or Email: productsolutions@elkay.com. Thank you for your feedback.
        1 found this review helpful
        Beautiful and heavy. Smart Rear drain hole design...
        Beautiful and heavy. Smart Rear drain hole design
        by
        Response from Elkay Product ExpertOct 23, 2020
        Thank you for your wonderful review, HomeDepotCustomer! Enjoy your Elkay!
        • Verified Purchase
        1 found this review helpful
        The sink itself was fine but it did not come in a box, It was just shrink wrapped. It also did no...
        The sink itself was fine but it did not come in a box, It was just shrink wrapped. It also did not include a drain, mounting clips, or bottom grid. You can get the same sink elsewhere, with all those things included.
        by
        Response from Elkay Product ExpertOct 23, 2020
        Hello Capenterskis, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Elkay places the utmost importance on customer experience. Please reach out to our friendly customer care team for further assistance. They can be reached at 800.223.5529 or Consumer@Elkay.com. Thank you for your feedback.
        • Verified Purchase
        Great sink racks but sink baskets and drain to tall...
        Great sink racks but sink baskets and drain to tall to use, brought the drain to low to match up with plumbing drain.
        by
        Response from Elkay Product ExpertOct 23, 2020
        Thank you for your 5-star review, 34My! Enjoy your Elkay!
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Scratchs already!
        Less than a week- lots of scratches. Shouldnt happen at this price. Returning.
        by
        Response from Elkay Product ExpertSep 15, 2020
        Hello BrettG, We are sorry to hear you did not have a great experience with our Elkay Crosstown Stainless Steel kitchen sink. Thank you for letting us know about your experience. It is our priority to ensure customer satisfaction. Please contact our friendly customer care department to discuss the matter in more detail. They can be reached at Phone: 800-476-4106 or Email: CustCare@Elkay.com. We look forward to hearing from you. Thank you.
          • Recommended
          4 found this review helpful
          Not Recommended
          Purchased this sink due to being in stock at store. Shortly after installing the sink I noticed the scratches made by a butter knife. I decided to get a sink rack to hopefully prevent further damage. However, silverware easily slips through resulting in more damage. Not recommended
          by
            1 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            by
            • Verified Purchase
            The sink looks great in our new kitchen. My...
            The sink looks great in our new kitchen. My complaint is that after not even one week I had 2 issues with this sink. The first issue is that I now have 2 spots of discoloration in the bottom from a metal cookie sheet laying in the sink. The second issue is that I have a lot of scratches in the bottom from hand washing a glass bowl. I now have a rack in the bottom of the sink. If you buy this sink, buy the rack that goes along with it immediately.
            by
            Response from Elkay Product ExpertSep 1, 2020
            Hello Phil, We're so sorry to hear about your experience. Customer satisfaction and product quality are our top priority. We can provide you with tips & tricks for maintenance and cleaning to help resolve your issue. Please contact our friendly Customer Care department to discuss this issue further. They can be reached at Phone: 800-476-4106 or Email: CustCare@Elkay.com. Thank you for your feedback.
            • Verified Purchase
            1 found this review helpful
            overall pleased with sink. good looking and seems durable. great size and depth. our plumber e...
            overall pleased with sink. good looking and seems durable. great size and depth. our plumber easily installed. only slight issue was that the disposal we purchased had to be adjusted to fit as this sink has only one drain. plumber was able to fix easily but it was something we did not think of when selecting sink...now we know! sink received some rough use after install as we were still remodeling kitchen so particles, bits, and pieces of grout, backsplash, etc. were falling into sink. escaped with just one or two very minor scratches.
            by
            • Verified Purchase
            • Recommended
            Perfect size- looks great- great price....
            Perfect size- looks great- great price.
            by
            Response from Elkay Product ExpertAug 26, 2020
            Thank you for your 5-star review, Samantha! Enjoy your Elkay!
            • Verified Purchase
            Showing 1-30 of 255 reviews