The item was returned - faucet was too large and...
The item was returned - faucet was too large and tall.
by
Verified Purchase
Jul 10, 2018
All in one love it
I purchased it through Lowe's it was delivered to my door so far I really like it!
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Response from Customer Solutions Jul 11, 2018
Hello Janet57,
I'm glad you like the Delta faucet so far. Thanks for providing feedback!
Recommended
Customer review from deltafaucet.com
Jul 10, 2018
Beautiful to look at and wonderful to use. Contributes...
Beautiful to look at and wonderful to use. Contributes to the beauty and functionality of my new kitchen!
by
Verified Purchase
Jul 10, 2018
I picked the Essa faucet in arctic steel, but realized...
I picked the Essa faucet in arctic steel, but realized I needed a bronze color because it would go better with my Cambria Rosslyn countertop that has gold flecks in it. In searching this color, I came across this new color called Champagne Bronze and it is PERFECT for my countertop. So much better than the dark bronze. I have a chocolate brown Blanco sink and it is so gorgeous in my kitchen. Love the 3 functions for sprays. Highly recommend this faucet and the matching flange.
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Verified Purchase
1 found this review helpful
Jul 8, 2018
POOR PACKAGING
I Have ordered this three times now and it keeps coming scratched and dented. There is zero padding in the box and the faucet just slams around and scratches against itself.
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Response from DeltaFaucetMar 13, 2020
Hello,
I am so sorry to hear you received Damaged Delta products. I've reached out to you via email to discuss this. Please refer to my email for assistance.
Best regards, Brandis
Jun 29, 2018
Great and very functional. Met our expectations....
Great and very functional. Met our expectations.
by
Verified Purchase
Jun 13, 2018
Repeat customer
I bought this last year for my laundry room. I am so happy I’m getting another in my kitchen
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Response from Customer Solutions Jun 13, 2018
Hello Kathryn,
We appreciate you being a loyal Delta customer. Thanks for sharing your thoughts with us.
Recommended
Customer review from deltafaucet.com
Jun 7, 2018
easy to install
Only had about a month working fine.It would have been nice to have a parts list for only the model I ordered.Was easy to install.
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Response from Customer Solutions Jun 8, 2018
Hi Frank,
I'm glad the Delta faucet is working well for you. The box should have included the instillation instructions which has a parts diagram. Below is a link to that diagram:
https://media.deltafaucet.com/PartsDiagram/DPD-K-9197-DST.pdf
Recommended
Customer review from deltafaucet.com
May 22, 2018
Very easy to install but directions not great....
Very easy to install but directions not great.
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Verified Purchase
May 22, 2018
Beautiful faucet, very sturdy and works great!
Beautiful faucet, very sturdy and works great!
by
Verified Purchase
Recommended
May 16, 2018
Go with the prep sink faucet instead! My initial purchase would have been rated 3 unremarkable st...
Go with the prep sink faucet instead!
My initial purchase would have been rated 3 unremarkable stars. The sprayer came with a new feature, Spray Shield, which I didn't want and didn't like. Basically, rather than having a 2-function nozzle (stream + spray), Delta engineered a 3-function nozzle. But in doing so, the spray was compromised, broken into a left and right pattern rather than a full circle. The Spray Shield's purpose seems dubious at best - to minimize splatter from the spray - yet it is recommended to hold it so close to the plate that it wouldn't splatter much anyway. The Spray Shield pattern is meant to be a bubble of spraying water enclosing a laser-like stream in the middle, purportedly to dislodge food. If your water pressure is 80-100 psi it might be great, but mine is half that at its best. I phoned Delta's customer care twice. The first guy said to flush the line and it would improve. Nope. The second time I was fortunately able to obtain a 2-function sprayer, the same as came on my prep-sink faucet in the same style. If I was doing it over, I'd just order two prep sink faucets: good spray pattern, enough height for function, and better price. 4 stars because with the new sprayer it works well, as it ought to have out of the box.
by
Verified Purchase
May 8, 2018
What a dream product!!
What a dream product!!
by
Pro
Verified Purchase
Recommended
Apr 28, 2018
great faucet
Good quality product. Love the magnet, and the extra spray technology. No leaks yet.
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Response from Customer Solutions Apr 30, 2018
Hello Jacob,
I'm glad the Delta kitchen faucet is working great for you and you love the features. Thank you for providing feedback!
Recommended
Customer review from deltafaucet.com
Apr 24, 2018
Love it! Very easy to install as a DIYer....
Love it! Very easy to install as a DIYer. Pull down nozzle is so smooth and pulls right back in with the magnetic feature. Well worth the money, Delta never lets me down.
by
Verified Purchase
Apr 13, 2018
I have been trying for three weeks to get the...
I have been trying for three weeks to get the plate to cover three hole sink . it was suppose to come with so I can get it installed.
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Response from DeltaFaucetMar 13, 2020
Hello Garry,
Thanks for your review! I apologize that you experienced an issue with receiving all of your faucet parts. I see that you have already been assisted with this issue. If you need help with the installation of your order, please feel free to contact us back, as we would be happy to help. You can reach our customer service team at 1-800-345-3358, Monday through Friday from 7 am to 7 pm and Saturday 8 am to 5 pm CST.
Best regards, Tanya
Verified Purchase
Apr 10, 2018
I do like the new faucet. The website description...
I do like the new faucet. The website description said there was a plate included to cover previous holes in the countertop. This was not so and Home Depot was no help. Delta provided the part at no cost and also in a timely manner; however, it was aggravating not to have it to start.
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Verified Purchase
Mar 30, 2018
Handle already coming apart after less than a months use. The finish tends to show finger prints...
Handle already coming apart after less than a months use. The finish tends to show finger prints. Just not well made for something with this price point.
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Response from DeltaFaucetMar 13, 2020
Barney, I'm sorry to hear that you are experiencing an issue with the handle and would be more than happy to help get this fixed. I will follow up with you via email to gather some more information.
Best regards, Jon
Verified Purchase
Mar 28, 2018
Looks great, installation not difficult, works well. ...
Looks great, installation not difficult, works well.
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Verified Purchase
Mar 13, 2018
This is a great faucet! The hose for the sprayer...
This is a great faucet! The hose for the sprayer is very long which is why I replaced my old one. I have it in Chrome and it looks great my only complaint is that the sprayer handle is actually not metal it seems to be some kind of plastic but you can't tell unless you touch it.
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Verified Purchase
1 found this review helpful
Mar 9, 2018
Good looks and great features
I've had this for 3 weeks now. I love the precision feel of the handle. I can set the exact temperature needed unlike the kind that work like a joystick. The pull down head stays put with a strong magnet then releases with a light quarter turn in either direction. No need to yank on it like many other brands. The finish cleans up with soap and water. Only thing I would change would be the pex hot and cold lines for braided stainless.
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Response from Customer Solutions Mar 12, 2018
Hello Kal4,
I'm so glad you love your Delta faucet. Thanks so much for sharing your experience with us and other customers.
Recommended
Customer review from deltafaucet.com
Feb 6, 2018
Have only had the faucet for about a month, but working great so far. I like the look and it mee...
Have only had the faucet for about a month, but working great so far. I like the look and it meets all of my needs with regard to water pressure, variation in spray patterns and ease of use.
by
Verified Purchase
Recommended
Jan 31, 2018
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Jan 11, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 9, 2018
Excellent product. High quality functions as advertised....
Excellent product. High quality functions as advertised.
by
Verified Purchase
Jan 3, 2018
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Dec 28, 2017
I love this faucet! It's exactly what I wanted...
I love this faucet! It's exactly what I wanted for my updated kitchen renovation. All of the negative comments posted have proven not to be true. The water temperature adjustment is smooth, easy, and accurate. The pull-down faucet goes back into place easily and securely.
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Verified Purchase
Dec 27, 2017
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Dec 17, 2017
design, finish, function
beautiful design, venetian bronze finish is first class, just a wonderful faucet and met all my expectations
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Response from Customer Solutions Dec 18, 2017
Hi Justahomeowner,
I'm happy to hear how pleased you are with the design of the Delta faucet. Thanks for sharing your thoughts!