Questions and Answers for Delta Cassidy Single-Handle Pull-Down Sprayer Kitchen Faucet in Arctic Stainless

A:  Thank you for your question, Simone! I apologize for the issue you are experiencing. We recommend flushing your Delta 9197-AR-DST hose assembly with the wand head removed for 2 minutes on both hot and cold. This will push out any debris that is clogging your lines giving you low flow. Please call us if you need assistance. Best Regards, Christina Phone: 1-800-345-3358

A:  Thank you for your question, Loribeth! The mode selector button will stay in the position it is last left in. Best regards, Edward

A:  Thank you for reaching out to us Stella! The wand will work exactly the same as before, with the button or mode selector switching between spray or stream. This button will stay in the selected mode even when turned off. The ShieldSpray button will need to be held in during use and will stop when the button is no longer pressed. Best regards, Edward

A:  Yes, see link. https://www.homedepot.com/p/Delta-4-1-2-in-Kitchen-Sink-Disposal-and-Flange-Stopper-in-Arctic-Stainless-72030-AR/204198543 By the way, faucet makes a great presentation! Well made and functional. Easy install. Money well spent!

A:  Hello Emily, Thank you for your inquiry. Unfortunately, Delta does not currently manufacture any garbage disposals, at this time. Best regards, Tanya

A:  Hi, PIzzaSlice! Thank you for your question. We manufacture Delta faucets in our plant facilities in Greensburg, Indiana; Jackson, Tennessee; London, Ontario, CA (and Panyu, China). As a global manufacturer, we also source and assemble a number of parts around the world. No matter where in the world our products are sourced, manufactured or assembled, they are built to Delta Faucet Company’s exacting specifications and are quality tested to ensure long-lasting performance. The location information on the back of the box will tell you where your specific faucet model was made. Best Regards, Rosanna

A:  Thank you for your question, Jan. This model is available in Arctic Stainless (model 9197-AR-DST), which is a brushed finish. This is the closest finish to brushed nickel available for this faucet. Best regards, Jon Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  Really like the purchase of the arctic stainless finish. I was concerned it would not match other brushed nickel items in kitchen, but perfect. Very easy to clean, wonderful finish. Not too modern, but a nice understerstated wow factor for the kitchen. Functionality is superior! No regrets here!

A:  I love the look of our Arctic Stainless. It has a clearer, brighter look to it than regular stainless or brushed nickel. It can be a hard to find color but worth the effort

A:  I’m not sure I’m clear as to your question. If it is about color, it matches all other stainless appliances we have in our kitchen (Kitchen Aid and Wolf).

A:  We have been very happy with this faucet. It works,great and the color is kind of a Matt finish that is very good looking.

A:  Thank you for your question, Bradley! I'm sorry for any confusion regarding our Delta finish options. Our Stainless Steel finish is a matte brushed finish, which matches Brushed Nickel closely and is often referred to as Brushed Nickel. Over the years, the color of stainless steel used on appliances and sinks has migrated from warmer tones, with more red in the color spectrum, to lighter tones where blue is more predominant. Arctic Stainless features cooler metallic tones, following current trends. Best regards, Edward

A:  There is a button that gives 2 functions, either normal faucet or sprayer. It then works as a pull hose as well, which I guess would make 3. I'm selling one. I bought the wrong finish and waited too long to return it. https://denver.craigslist.org/hsh/d/delta-traditional-wall-mount/6646435475.html

A:  Hi, Bobby! Thank you for your question. The 9197-DST does have three sprays modes. These three modes include spray, stream, and our new ShieldSpray technology spray. Best Regards, Rosanna