4 of the cartridges I purchased that were shipped to me had previously been opened and were damag...
4 of the cartridges I purchased that were shipped to me had previously been opened and were damaged and didn't work. I also purchased 4 cartridges at the store and only 2 worked. I replaced all cartridges with American Standard and all American Standard cartridges worked.
The issue I see with the danco brand is the bottom seal is too thin and flat. The american standard seal is a little thicker with ridges that seems to fit better in an older faucet. The Danco cartridges may work in a brand new faucet. Also, the white plastic part of the Danco cartridges crack very easy. These cartridges screw in place and need to be snug, but are too weak to for that. I think the Danco cartridges would work if the the were just placed in and used a nut on top to apply equal pressure as many faucets use including our bathtub faucet that's a deep rough in.
I'm sure for $0.05 more Danco could have used a stronger designed bottom seal and it would have worked.
by
Verified Purchase
Jul 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from DancoSupportJul 23, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
Jul 14, 2020
was the right part work well...
was the right part work well
by
Verified Purchase
Jul 14, 2020
I’m happy with this product. The leak is gone....
I’m happy with this product. The leak is gone.
by
Verified Purchase
Jul 7, 2020
works well. Had to fiddle with orientation, but I...
works well. Had to fiddle with orientation, but I got it right fter a few minutes.
by
Verified Purchase
Jul 7, 2020
I seem to be replacing these once every year or...
I seem to be replacing these once every year or so. Why can't they make them do they last?
by
Verified Purchase
Jul 1, 2020
It fits great and works so far....
It fits great and works so far.
by
Verified Purchase
Jul 1, 2020
Worked great another satisfied customer...
Worked great another satisfied customer
by
Verified Purchase
Jun 23, 2020
Worked like original...
Worked like original
by
Verified Purchase
Jun 10, 2020
If it's your only choice then go ahead and get it, just be prepared to take it back to the store ...
If it's your only choice then go ahead and get it, just be prepared to take it back to the store when it didn't work. I have bought 5 of these and had to return 2 of them because they didn't work properly.
by
DIY
Verified Purchase
Jun 9, 2020
good product
good product
by
Verified Purchase
Recommended
Jun 9, 2020
It was just what I needed to stop my dripping...
It was just what I needed to stop my dripping faucet.
by
Verified Purchase
Jun 3, 2020
Garbage Don’t Buy! Last 2wks! 1st it dripped then a...
Garbage Don’t Buy! Last 2wks! 1st it dripped then a day later it wouldn’t turn off at all! I’ve seen similar problems reported in other reviews on other sites. This product should be taken off the market until fixed.
by
Verified Purchase
May 31, 2020
The facet stem worked well, it solved the leaking problem....
The facet stem worked well, it solved the leaking problem. Then another part of the facet started leaking. ugg
by
Verified Purchase
May 20, 2020
Worked like a charm, no dripping faucet.
Worked like a charm, no dripping faucet.
by
Verified Purchase
May 6, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from DancoSupportJul 25, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
May 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DancoSupportJul 25, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
Apr 7, 2020
Easy to replace and a perfect fit.
Easy to replace and a perfect fit.
by
Verified Purchase
Recommended
Apr 7, 2020
I needed to buy 5 of these units to get two that didn't leak. The old type washers were simpler a...
I needed to buy 5 of these units to get two that didn't leak.
The old type washers were simpler and easier to work with and understand.
Home Depot took back the leakers but it was very time consuming and expensive
when compared to a simple washer.
by
Verified Purchase
Apr 1, 2020
Excellent product and price....
Excellent product and price.
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Response from DancoSupportApr 3, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
Mar 31, 2020
Worked perfectly ...
Worked perfectly
by
Verified Purchase
Mar 31, 2020
It was easy to install and worked perfectly easy to...
It was easy to install and worked perfectly easy to switch to hot or cold side by removing the clip
by
Verified Purchase
Feb 21, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from DancoSupportFeb 24, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
Feb 2, 2020
Leaks in a week
Worked fine for a week then developed a steady drip. I am returning the item and getting the American Standard brand.
by
Recommended
Jan 29, 2020
This is the 3rd time I had to replace these...
This is the 3rd time I had to replace these Danco stems. They don't last more than maybe two years if that. Cheap plastic parts that are supposed to handle a normal family bathroom. Danco should be ashamed of themselves having such poor replacement parts. The only thing that keeps me from changing the American Standard fixture entirely is we matched the design of the room to it.
by
Verified Purchase
Jan 21, 2020
stem worked well and changing from hot to cold was...
stem worked well and changing from hot to cold was easy.
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Response from DancoSupportJan 21, 2020
Thank you for providing your feedback. We look forward to hearing from our customers on how their DIY experience was as it always helps us to improve. We’re happy to hear that we were able to meet your expectations. If there is ever anything else we can do please don’t hesitate to reach out to us.
Verified Purchase
Jan 7, 2020
The only suggestion I have is that you can not...
The only suggestion I have is that you can not tell if you have the cold or hot side until you open the package, on the out side it says cold and hot, but it may just contain the hot valve. It’s stamped hot but it had to see in the packaging.
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Response from DancoSupportJan 8, 2020
Thank you for providing your feedback. A stem that has a H/C hot./cold feature can fit either BOTH a hot or cold side of the faucet. A stem with a H is for ONLY hot and with a C is for ONLY cold applications.
Verified Purchase
Nov 12, 2019
It worked fine
It worked fine
by
Verified Purchase
Recommended
Nov 6, 2019
Unfortunately, the new valved dripped more than the old one....
Unfortunately, the new valved dripped more than the old one. I lost a day trying to figure out the problem. I finally got another at a competitors store that did not drip and returned the one I got at HD. I ASSUME THE GASKETS WERE OLD AND DRIED OUT.
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Response from DancoSupportJan 24, 2020
Thank you so much for reaching out to us and providing your feedback. We are sorry to hear that we did not meet your full expectations. If there is any way we can help find what you are looking for or troubleshoot any issues you have please don't hesitate to reach out. You can call our Technical Support Team at 1-800-523-5135 option #2 during our business hours (Monday – Friday 8 am – 5 pm CST) or if you prefer you can email them at support@danco.com.
Verified Purchase
Nov 5, 2019
Solved the problem. Was easy to replace....
Solved the problem. Was easy to replace.
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Response from DancoSupportNov 5, 2019
Thank you so much for your feedback. We really appreciate you being a loyal customer and helping to share the word about us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!