Questions and Answers for DANCO 4Z-24H/C Hot/Cold Stem for American Standard Faucets

A:  Thank you for your interest in Danco products and for your inquiry. On Danco 4Z-24H/C (10472), to change the handle from 3 o'clock closed, 12 o'clock open to 9 o'clock closed, 6 o’clock open you should install the handle at the 9 o’clock position when the stem is closed. If you need more help or clarification, please contact Danco Technical Support at Danco.Support@nch.com.

A:  Yes, I installed today. I got great experience. The item is excellent.

A:  Bought this to replace original American standard. It is cheaply made knockoff. First one broke in 2 days. Replaced with new one.

A:  Thank you for your interest in Danco products and for your inquiry. The following will reverse the handle for you. Remove the clip from the stem, lift the handle stop up and rotate it to the other bumper without rotating the stem itself, and lower the stop and replace the clip,

A:  Pull out the retainer clip and move silver stop to opposite side, reinstall clip.

A:  You need to remove the wire clip on one of them, raise up the silver colored cam and turn it so it is against the opposite stop from where it was. Replace the wire clip and reassemble. This will change it so it will work properly.

A:  Majority of the times the screw will be inside the faucet itself, unless someone completely removed it. You can match it in Home depot by asking the people there. If not found, try Ace Hardware. Best of luckk

A:  Thank you for your inquiry. This stem is equipped to fit all Danco Universal Handles. Below is a link for handles screws that will fit American standard handles. There are 2 different sizes included for you to choose from depending on your existing handle. The second link for handle screws includes 5 different screws for a broader choice. If you are replacing your old handles with new Danco universal handles, then the screws will be included in the kit. American Standard Handle Screws: http://www.homedepot.com/p/DANCO-Handle-Screws-for-American-Standard-Gerber-and-Price-Pfister-88354/204356872?keyword=Danco+handle+screw+88354 and Handle Screw Kit-Includes 5 various sizes: http://www.homedepot.com/p/DANCO-Handle-Screw-Kit-in-Chrome-10-Pack-88356/203193832

A:  Home Depot. If there is no one in the plumbing aisles ask the front desk to page someone, they will locate the screws for you.

A:  Under the handle. You need a small allen wrench.

A:  I bought at location store. It matched old one. Easy replacement on this, but I have to turn 90 degree to make the right.

A:  Yes

A:  Yes.

A:  Thank you for your inquiry. This stem compares to American Standard 994053-0070A.

A:  There is no o-ring.

A:  in my case I went with the old one to the local Ace Hardware as HD did not have the O ring. They have hundreds of sizes. they can easily match it for you.

A:  antique tech there . they don't have O-ring style faucets anymore. This one just screws in with no sealant needed. VERY simple.

A:  Thank you for your inquiry. This uses a #30 Danco o-ring, model #35744.

A:  go on line and punch in 4Z-24 H/C swap and it shows how in 5 steps. It takes 60 seconds.

A:  Mike, Thank you for your inquiry and I apologize for your frustration on finding instructions to replace the stem in your faucet. We have listened and we are working with IT to get these replacement stem instructions on our Danco Website. 10472 • Remove the clip from the stem • Lift the handle stop up and rotate it to the other bumper, without turning the stem • Lower the stop and replace the clip

A:  You have to lift the metal piece that acts as a stop off and turn it to the right or left and place it back on and that should do the trick.

A:  If you pull out t\he pin on the top and reverse the direction, you can either use for hot or cold water. Ask for a experienced plumber associate. Some of them are. They can show you how in the store... my personal experience.

A:  I found the easy instruction on the danco site and it took me a couple of minutes to switch to cold.

A:  many will fit- ours had a plastic piece that stuck on the splines and fits a bit larger spline pattern on the faucet. I suppose an adapter is available somewhere. I didn't see any at HD . Didn't need them either.

A:  You buy the stem to fix the faucet. Buy a new faucet for new handles.

A:  Thank you for asking. I believe the best advice would be to talk to one of our many specialty department professionals at your local Home Depot store. There are many factors when it comes to the specifics of the item. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.