Customer Reviews for Bruce Country Natural Hickory 3/4 in. Thick x 2-1/4 in. Wide x Random Length Solid Hardwood Flooring (20 sqft / case)

Hello Steven,

Thank you for contacting AHF Products. 
                                                       
We apologize for the inconvenience you experienced.  It is our aim to provide quality products and services to our customers and to meet your expectations.

Wood is a natural material containing distinctive differences in color and grain configurations. It is these differences, caused by nature, which create the warmth, beauty and originality of each hardwood floor.
 
If you feel this is a manufacturing issue, you may go back to the flooring retailer where the material was purchased.  You would need your sales receipt, as it serves as your proof of purchase.  The sales receipt is required by both the retailer and AHF Products.  If this is a warrantable issue, the retailer will then be able to file a claim with AHF Products.

Again, we apologize for the inconvenience you have experienced.

Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.

Hi there, 

Thank you very much for taking the time to enter your comments. Your input is vitally important and we always want expectations to be met. We hope to have the opportunity to serve you again in the near future.

Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.