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Questions and Answers for PetSafe 10-1/4 in. x 16-3/8 in. Large White Freedom Patio Panel (76 in. to 81 in.) Pet Door

Internet #203381340

Model #PPA11-13129

Store SKU #1000376830

  • Installs quickly with basic household tools
  • Lockable feature for added security
  • Highly rated for value and appearance (see reviews)

Questions & Answers

203Questions
caret
Q:Hi another question. I have a 83" tall sliding glass door. I am trying to get a pet insert for this and can we get an extension for the 81" pet door insert for the sliding glass door?
by|Nov 14, 2022
1 Answer
Answer This Question

A:  Thank you for your question. Regrettably, we do not offer an extension piece for the Patio Panel Pet Doors. We're sorry for any inconvenience.

by|Nov 7, 2023
    caret
    Q:Hi I have a sliding door that is customer and it is about 83" tall. Will the 85.25" door work for us? Can we buy that and adjust the height to fit our sliding doors? also can we get it in the small flap or medium than a large flap? Let us know ASAP
    by|Nov 14, 2022
    1 Answer
    Answer This Question

    A:  Thank you for your question. Regrettably, we do not offer an extension piece for the Patio Panel Pet Doors. We're sorry for any inconvenience.

    by|Nov 14, 2022
      caret
      Q:Is the height under 77 5/8 inches?
      by|Oct 27, 2022
      2 Answers
      Answer This Question

      A:  It’s 80” tall but with the springs on the top panel it can compress to just under 76”

      by|Nov 7, 2022

        A:  Thank you for your great question. This door is adjustable in height from 75⅞ inches to 80 11/16 inches.

        by|Oct 28, 2022
          caret
          Q:Do you think it is possible to add more magnets to the flap so that my dogs can push it open, but the cats won't?
          by|Oct 23, 2022
          1 Answer
          Answer This Question

          A:  Thank you for your great question. It is not possible to add additional magnets to hold the door closed. We're sorry for any inconvenience.

          by|Oct 24, 2022
            caret
            Q:my sliding door is only 75 inches
            by|Oct 6, 2022
            1 Answer
            Answer This Question

            A:  Thank you for your question, Daniel. Regrettably the Freedom Aluminum Patio Panel will not work with doors that are shorter than 76 inches.

            by|Sep 10, 2023
              1 found this answer helpful
              caret
              Q:Will this fit on 60in width sliding door? Would a medium?
              by|Oct 4, 2022
              3 Answers
              Answer This Question

              A:  Yes this will fit on any size sliding door. The size is being small medium large and extra large are for the opening for the dog to go through.

              by|Oct 6, 2022

                A:  Thank you for this question! This door fits sliding glass doors from 75 7/8 inches to 80 11/16 inches tall.

                by|Jul 25, 2023

                  A:  Not sure what you mean...?It fits my door side to side normal with. Height is on description. Medium is opening for dog.

                  by|Oct 6, 2022
                    caret
                    Q:I have sliding door on rails. Will this work on that sliding ? If yes is there a video I can refer to how to install?
                    by|Oct 2, 2022
                    2 Answers
                    Answer This Question

                    A:  Thank you for this question! This Patio Panel can be installed on rails/track to your sliding glass door. You may view a video on how to install this by refencing the first video listed in the main product images.

                    by|Oct 3, 2022

                      A:  YES! We have two extra-large for our Doberman Pinschers in bedroom sliders, and one in the back door. We bought a large one for our son's patio slider for his Malamute. There is nothing complicated in the installation. Just slip the panel onto the rails, top and bottom, and adjust the fit with the buttons. Then slide on the strip of rubber insulation. Eliminates getting up and down to let them in/out!

                      by|Oct 6, 2022
                        caret
                        Q:The inside of my door measures 77?, will this door fit the opening?
                        by|Aug 25, 2022
                        1 Answer
                        Answer This Question

                        A:  Thank you for your question, Ivan! If the inside of your sliding glass door frame measures 77" from top to bottom, then yes, you can absolutely use the Freedom Aluminum Patio Panel. The minimum door measurement required for use of this door is 76".

                        by|Nov 21, 2022
                          caret
                          Q:I need one that has a min rise, I have 2 yorkies and the one I bought is large, they can?t jump through without hurting themselves. I also need it to be large for boarder collie about 65 lbs she is ok with the large but not the yorkies can you recommen
                          by|Jul 28, 2022
                          1 Answer
                          Answer This Question

                          A:  Thank you for your question! It is recommended to always size your pet door for the largest pet in your home. Since your Yorkies are having difficulty getting over the rise, we recommend installing a step or two on each side of the pet door to help them get through the opening. This allows them to have easy access to the door while not restricting your Border Collie's use of the door.

                          by|Jul 29, 2022
                            caret
                            Q:Will this product work with vinyl door frame?
                            by|Jul 28, 2022
                            2 Answers
                            Answer This Question

                            A:  Thank you for the great question! The Freedom Patio Panel will work with a sliding glass door that has a vinyl frame.

                            by|Dec 5, 2022
                              1 found this answer helpful

                              A:  We do have a vinyl door frame on our sliding patio door and the pet door works great! We did have to remove in the winter since it is north facing and the strong north winds kept opening the flap. It is very easy to remove and install, so this wasn't an issue for us.

                              by|Aug 3, 2022

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