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Questions and Answers for KOHLER Devonshire 4 in. Centerset 2-Handle Mid-Arc Water-Saving Bathroom Faucet in Vibrant Brushed Nickel

Internet #100686683

Model #K-393-N4-BN

Store SKU #964350

  • 3-hole installation
  • Metal pop-up drain and tailpiece included
  • Premium material and ceramic disc valves exceed industry standard

Questions & Answers

38Questions
caret
Q:Does the spout swivel?
by|Apr 8, 2017
3 Answers
Answer This Question

A:  No, the spout is fixed.

by|May 4, 2023
    1 found this answer helpful

    A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The spout on this Devonshire faucet does not swivel. Please work with your local The Home Depot for pricing and availability on this product. Thank you for choosing KOHLER.

    by|May 4, 2023

      A:  no

      by|Aug 20, 2019
        caret
        Q:Will the Devonshire fit standard quartz top, approx 1 1/4 in thick? If not can I purchase shank extensions that fit this model?
        by|Mar 27, 2017
        2 Answers
        Answer This Question

        A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This faucet can accommodate a 1-1/2" thick countertop. Please work with your local The Home Depot for pricing and availability on this product. Thank you for choosing KOHLER.

        by|May 4, 2023

          A:  It will fit

          by|Mar 31, 2020
          caret
          Q:The instructions say to use plummer's putty between the faucet assembly and the sink, but there already is a (rubber?) gasket on the bottom of the faucet. Did they add the gasket later and forget to change the instructions? It seems redundant to use both the gasket and putty, but I will if you say I should.
          by|Mar 20, 2017
          2 Answers
          Answer This Question

          A:  Gatorguy, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. When installing K-393-N4-PB we do recommend applying plumbers putty to the base of the faucet, even with the gasket. Thank you for choosing KOHLER.

          by|May 4, 2023

            A:  I installed mine using silicon instead of Plummer's putty. From what I understand it is no longer used for this purpose because it hardens and is difficult to remove in the future.

            by|Jun 25, 2020
              caret
              Q:Is the pop up drain metal or plastic?
              by|Feb 14, 2017
              2 Answers
              Answer This Question

              A:  metal

              by|Aug 20, 2019

                A:  Hello, my name is Sarah with Kohler Customer Service. I'm glad to answer your question. The pop up stopper that is in Polished Chrome is metal, however, some parts of the drain are plastic. Thank you for choosing the Bold Look of KOHLER.

                by|Oct 23, 2018
                  caret
                  Q:Does this faucet come with the polished brass metal drain assembly?
                  by|Feb 14, 2017
                  2 Answers
                  Answer This Question

                  A:  Hi Trish, my name is Sarah with Kohler Customer Service. I'm glad to answer your question. Yes, this product comes with a Polished Brass drain assembly made of metal. Thank you for choosing The Bold Look of KOHLER.

                  by|May 4, 2023
                    2 found this answer helpful

                    A:  Yes

                    by|May 4, 2023
                    caret
                    Q:Can i use a regular kohler drain inplace of the pop up drain
                    by|Feb 5, 2017
                    1 Answer
                    Answer This Question

                    A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please call our Customer Care Center at 1-800-4KOHLER (1-800-456-4537) to further discuss drain options. Thank you for choosing The Bold Look of KOHLER.

                    by|Dec 8, 2022
                      1 found this answer helpful
                      caret
                      Q:This newly installed faucet does not seem to provide any aeration, although there is one in place. I measured the outflow of water and it measures as it should. 1.2 gal per minute. without the aeration it seems like the water flow is low. Is it just the design of the faucet?
                      by|Sep 15, 2016
                      1 Answer
                      Answer This Question

                      A:  Hi Bird, I'm Tiffany with Kohler Co. I am happy to help answer the question about the Devonshire faucet. This faucet does have an outflow of 1.2 gallons per minute with an aerator stream. If you feel as if your aerator is not performing to it's standard, please reach out to our Customer Service team directly at KohlerCustServ@Kohler.com Thank you for choosing The Bold Look of Kohler.

                      by|Oct 23, 2018
                        caret
                        Q:Will this faucet fit the Sterling Sacramento Vitreous China Pedestal Combo Bathroom Sink (Model #442124-0)?
                        by|Jul 13, 2016
                        1 Answer
                        Answer This Question

                        A:  Hello, my name is Courtney with Kohler Customer Service. I am happy to assist you with your faucet question. Model 393-N4-CP will fit on sink model 442124-0. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537). Thank you for choosing the Bold Look of KOHLER.

                        by|May 3, 2023
                          1 found this answer helpful
                          caret
                          Q:This is for a bathroom sink faucet, Kohler model 393 N4 PB, 4" center set 2 handle Mid-Arc
                          by|May 7, 2016
                          1 Answer
                          Answer This Question

                          A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your faucet question. I apologize you were unable to find the information you were looking for. The Devonshire faucet, model 393-N4-PB will have a threaded rod for installation that extends approximately 1.5 inches below the counter to thread the mounting hardware onto. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                          by|Oct 23, 2018
                            1 found this answer helpful
                            caret
                            Q:Does the finish prevent water spots?
                            by|Feb 10, 2016
                            2 Answers
                            Answer This Question

                            A:  Yes

                            by|May 5, 2023

                              A:  Dear Valued Home Depot Customer, We reached out to MFG for more information and below is their response. “ Hello, my name is John with KOHLER Customer Service. I am happy to assist you with your faucet question. I’m sorry, the 393-N4-BN Devonshire lavatory faucet does not have a special coating to prevent water spots. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing the Bold Look of KOHLER. "

                              by|Aug 8, 2021
                              2 found this answer helpful

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