#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)698-4980
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9078 Highland Rd
White Lake, MI 48386
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Customer Store Reviews

  • 4.7 out of 379 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
Convenient location, just minutes from my home. The associates are always so friendly and so inf...
Convenient location, just minutes from my home. The associates are always so friendly and so informative when it comes to a project that I am working on. This will always be my "go to" place for all my home improvement projects.
by
  • Verified Purchase
  • Recommended
My recent shopping experience at the White Lake, MI Home Depot was Great! Matt and Ed in the Flo...
My recent shopping experience at the White Lake, MI Home Depot was Great! Matt and Ed in the Flooring Dept. were extremely helpful and knowledgeable on the products I was interested in...
by
  • Verified Purchase
  • Recommended
store was stocked nice, but the help has gone way done hill the last few years !
store was stocked nice, but the help has gone way done hill the last few years !
by
  • Verified Purchase
1 found this review helpful
The sales people are very helpful & they have the items I need.
The sales people are very helpful & they have the items I need.
by
  • Verified Purchase
  • Recommended
Poor customer service in the Window Treatment Dept.
Poor customer service in the Window Treatment Dept.
by
  • Verified Purchase
Very good store. employees are very friendly and knowledgeable, Chris , in electrical was very he...
Very good store. employees are very friendly and knowledgeable, Chris , in electrical was very helpful with my project. He was very friendly and patient in answering many questions. Thank you Chris! Russ, in wall tile/grout was very helpful with my project. He was very friendly and patient in answering many questions. Thank you Russ! Customer service and cashier people were also great
by
  • Verified Purchase
  • Recommended
Lumber associate Bob went above and beyond today helping my wife with a Girl Scout project.
Lumber associate Bob went above and beyond today helping my wife with a Girl Scout project.
by
  • Verified Purchase
  • Recommended
Today was a great Day at the White Lake Home Depot. If you can't find something, don't hesitate t...
Today was a great Day at the White Lake Home Depot. If you can't find something, don't hesitate to ask someone in the store. A great friendly environment and efficient.
by
  • Verified Purchase
  • Recommended
I love this store This is the one I will be doing my Purchases at this store.
I love this store This is the one I will be doing my Purchases at this store.
by
  • Verified Purchase
  • Recommended
Went in to check out washers and dryers. Derrick was very knowledgeable and helpful through the e...
Went in to check out washers and dryers. Derrick was very knowledgeable and helpful through the entire process.
by
  • Verified Purchase
  • Recommended
Great place to shop. Friendly staff, great customer service. Easy to find what you are looking ...
Great place to shop. Friendly staff, great customer service. Easy to find what you are looking for and lots of employees to assist you if you need help.
by
  • Verified Purchase
  • Recommended
Great experience purchasing a bundle of appliances! Great selection. Friendly and informative sa...
Great experience purchasing a bundle of appliances! Great selection. Friendly and informative salesperson.
by
  • Verified Purchase
  • Recommended
Employees and Supervisors are extremely helpful if you have any questions at the store. Also, if ...
Employees and Supervisors are extremely helpful if you have any questions at the store. Also, if you need help loading they are there asking you if you would like assistance putting it in your vehicle. Thank You!
by
  • Verified Purchase
  • Recommended
The quality of the products are substandard, often damaged, or out of stock with no one able to p...
The quality of the products are substandard, often damaged, or out of stock with no one able to provide replenishment date for the item. 5 or 6 associates standing around talking and laughing when customers are searching for help and they ignore the obvious. You have to break into their little verbal circle and they become annoyed that they actually have to do the job they are paid to do! But that's typical of any Home Depot. Can't find anyone to help and when you do they're some part time high school kid who wouldn't know a 2 x 4 from a toilet bowl.
by
  • Verified Purchase
Helpful sales associates, nice layout, easy to navigate. Highly recommend this location!
Helpful sales associates, nice layout, easy to navigate. Highly recommend this location!
by
  • Verified Purchase
  • Recommended
Great location. Great service.
Great location. Great service.
by
  • Verified Purchase
  • Recommended
Sales associate at Customer service, Maureen, was very helpful!
Sales associate at Customer service, Maureen, was very helpful!
by
  • Verified Purchase
  • Recommended
I'm there at least 3 times. Everyone knows me and are very kind and helpful.
I'm there at least 3 times. Everyone knows me and are very kind and helpful.
by
  • Verified Purchase
  • Recommended
This store for me is head and shoulders above their competition when it comes to the availability...
This store for me is head and shoulders above their competition when it comes to the availability of a wide selection of items that are needed for almost any kind of task. Also, the employees a this store almost always take whatever time is needed to endure that the customer has exactly what they need for the job at hand.
by
  • Verified Purchase
  • Recommended
Employee's are unhelpful and rude. Was given the wrong information of what they did and did not ...
Employee's are unhelpful and rude. Was given the wrong information of what they did and did not have in stock. Purchased the wrong leaf attachment for our zero turn lawnmower. When trying to return and get the correct one was waited on by two of the rudest employee's. The middle aged gentleman that I was unfortunate enough to have "help" me acted like my question's annoyed and agitated him. He kept repeating "I don't know" .."I don't know how long delivery takes" ..I don't know how much they are"... I left and made my $400 purchase somewhere else, where the employee's wer
by
    Excellent service, friendly employees.. They should get a raise.
    Excellent service, friendly employees.. They should get a raise.
    by
    • Verified Purchase
    • Recommended
    sometimes its extremely busy but the employees are ready and willing to help you and provide know...
    sometimes its extremely busy but the employees are ready and willing to help you and provide knowledgeable advice anytime you ask
    by
    • Verified Purchase
    • Recommended
    Got a kitchen and loved granite creations, Devon and chris were great and Tom jr.!
    Got a kitchen and loved granite creations, Devon and chris were great and Tom jr.!
    by
    • Verified Purchase
    • Recommended
    The cashiers Vicky and diane are incredibly rude. I hope for your sake you never have to experien...
    The cashiers Vicky and diane are incredibly rude. I hope for your sake you never have to experience their “customer service”
    by
    • Verified Purchase
    Nice store always clean with plenty of employees to help out
    Nice store always clean with plenty of employees to help out
    by
    • Verified Purchase
    • Recommended
    I spoke with a lady manager who was rude,snippy and very unprofessional!
    I spoke with a lady manager who was rude,snippy and very unprofessional!
    by
    • Verified Purchase
    I'm the type of guy that never asks for help, well today I needed help, I had to cut off the bras...
    I'm the type of guy that never asks for help, well today I needed help, I had to cut off the brass ring that holds in the cartridge for the shower control, turns out that part is pretty hard to find. I went to 2 local "mom and pop" places, in both places I had to ask for help, and both left me high and dry. Then I went to Home Depot, I was immediately assisted, by the kindest women working the plumbing section. She helped me locate the part and get my (only) bathroom running before Christmas.
    by
    • Verified Purchase
    • Recommended
    I like this store because everything is usually in the same location, so I do not have to wonder ...
    I like this store because everything is usually in the same location, so I do not have to wonder around looking for things. I shop here at least 4 to 5 times a week. Much easier than there neighbor!
    by
    • Verified Purchase
    • Recommended
    Employees from this store were extremely helpful & informative from customer service desk to sale...
    Employees from this store were extremely helpful & informative from customer service desk to sales associates.
    by
    • Verified Purchase
    • Recommended
    Very clean, never had issues with stock or items we bought from this store. The staff is friendly...
    Very clean, never had issues with stock or items we bought from this store. The staff is friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 379 reviews

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