Reviews for Westport #2305

No greeting, no interest, no thank you

Aaron was very gracious and took time to explain the products and his knowledge.

Took forever to get help and for someone to actually help me find an item, not just point in the general direction. Cashier, Ryleigh was extremely unfriendly and I had to bag my own items when I was in an actual line and not the self service. Won’t be back.

This store is verry close to home and the employees are very helpful.

Manager was rude Service desk girl tried Renee JD youngman was trying to help with promotion info but found out from a rude manager that store had been out for days employees didn’t know Taking valuable time from ME ( I get paid for my TIME) so do you if your working My purchase ended up being made in Indiana

Treated a veteran like trash and told that he had to have the store app to receive a military discount that ALWAYS only required a military ID and NOT all veterans are able to have the store app on their phone.. Manager was rude and insulting and cashier tried to refuse to give phone number to main office to complain about the entire experience.. ALL veterans should be treated equal and NO store should make people use their APP

Well-staffed and plenty of stock in garden center

Great customer assistance. I was greeted and asked several times if I found everything I was looking for (I was shopping for several items/depts) and didn’t have to scour store for someone to assist me when I didn’t need it. Everyone was very friendly and helpful and did not give me product miss information, Like I received in another store. They also had some awesome memorial day specials And they were in stock.

We got everything we needed for our bathroom remodel here. All in-stock and great prices. The best part were the two exceptional employees who assisted us, Austin and Aaron. They were very knowledgeable and friendly, even though they were both busy and worked in other departments. We made the mistake and went to their competitor first. We left frustrated because nobody would assist us after numerous requests. Home Depot really impressed us and I will come here first from now on. Great employees make all the difference!

Finally a store where you can get assistance from knowledgeable employees.

Always enjoy visiting this HD store for all my home improvements/repair needs.

mike in flooring was amazing

Staff shortages have been a hallmark of this store. Not just recently or caused by covid issues. Popular items are many times unavailable.

I really appreciate the added information for bulk purchases right on the label. Both the Pro Desk and Customer Service are a wonderful asset to assist you with a large project.

If you have a question, find Karl!

I goofed big on a project - I bought hardwired lights online when I really needed shoplights (oof!). Sabrina and Will took care of me from start to finish, helped me choose a better product, and even had a forklift on standby in case there wasn't enough product on the shelves! Seriously above and beyond - I can't thank them enough!

Andre an employee at the store was great, he took me around the store, out of his way to find all 3 items that I needed. He made my day!

This store is much more pleasant and managed well compared to St Matthews

Home Depot has always been my go to for shopping for home improvements/maintenance and garden improvements. As a woman who has plenty of questions for help on ideas I have, their employees have always been very helpful and patient! I do find it hard to find an employee to ask as they’re not always over staffed and I need to take someone away from another section to question as I find it overwhelming to go about finding items on my own sometimes in such a vast sea of selection. I appreciate the help more because of this and wish that maybe they would have a customer counter for that purpose alone, for questions on item. Location over having to roam and search for an employee. My experience has always been good at Home Depot. I will be a chromed for life. Plus Sharleeta was phenomenal in checking me out

very nice employees in all dept's

Good store, clean and normal to find everything needed for projects

paint dept is the best and friendly

The people there are very helpful, even though the place is busy, I feel like they still put customers first.

Tool Rental is the best at this location

If you need plumbing assistance you need to ask for Clarence Jessie. He is an expert in his area. Everytime I get his assistance I have exactly what I need the first trip.

I have made many purchases frome the Westport store through the years and have always had a good experience. I would always recomend it to everyone as a good source of their needs

There were a number of employees available to assist. They were also knowledgeable about helping me decide about my purchase. Friendly staff. I will be shopping there again.

Employees helpful and pleasant. Store clean and not busy with product scattered everywhere

Excellent choices of outdoor plants and I found everything I was looking for. Everyone is very thoughtful, as well as helpful !

I can always find my garden and other do it yourself household items at this store , it's my one stop go to store.