Reviews for Westport #2305

Always willing to go the extra mile to help those in need best store in the Louisville area!

I am seldom disappointed by HD not having what I need. Often times what they have and what I thought I needed are not the same. Generally speaking HD's solution is way better than my expectation.

Weston at the service desk was very helpful and nice and even thanked me for shopping here. You need more customer service employees like him.

Moved here 2 yrs. ago and Home Depot is across the street from me. Very convenient and each time I go in, someone is always there to help me find what I need.

This is my 3rd LARGE purchase of the Husky brand tool boxes and storage. LaRhonda was so nice and so calm and cool handling the problems of the ad on the internet and store computer did not match as for free delivery. Her professional attitude was greatly welcomed during a stressful situation!!! Thank you LaRhonda!

I bought some tools from home depot and the prices were totally affordable and everything was there that I needed

The store associate needs more training on how to address the concerns of the customers. However the cashier Jason was great. Hats off to Jason!!!

Kristen was a very helpful woman assisting me on the way out the door making my purchase

Saramma is the best! Great customer service.

Good merchandise and some good sales but the employees have no clue what they are doing..

I feel like I was discriminated against because most of the demographic are not African-American at that location. I spent a lot of money with Home Depot cash your name was Pat. He was very rude. When I told him he charged me that the items were not the same. He got out and walked off and left me embarrassed in front of everybody like I did something wrong, I asked the cashier for his name. He refused to give it to me. I asked him for the manager when manager did not apologize for the service. He asked, how could he help explain to him what happened? He still didn’t apologize I asked mag for his name the cashiers name the manager refused to give me his name.

This is a great store with helpful employees and typically quality Home Depot products. I have spent ~ $15,000 here in the past year as I've been replacing a large deck at my residence.

The ENTIRE area of Southern Indiana and Louisville KY. Nobody stocked the Appropriate size. THANK YOU Westport Road!

I needed to get an oval dryer duct adaptor - a major competitor to Home Depot did not even know they existed. The Home Depot person took me directly to them.

Home Depot allows non service dogs to enter their store on or off a leash. The night I was there, there two non service dogs one on a leash and one not, just roaming around. As a person who has been mauled twice, it made me extremely nervous. When I told the clerk he laughed at me. There are many other places to buy the fridge and dishwasher I was shopping for,.

Really kind people who try hard to make a great shopping experience.

everyone I met at store 2305 including the store manager made certain that I was completly satisfied.

I am renovating my house and everyone has been so helpful— they’ve offered great ideas for where to spend and where to save.

The two men that helped me with a major order for replacing a large exterior 4 panel door and a basement exterior door went above and beyond and saved me thousands of dollars and numerous headaches.

Helped my saw my planking to the exact size. Thanks

Cashiers are no help at Self check almost like they don’t want to do their job.

Staff at service counter were very accommodating and helped me resolve a situation. They were kind, understanding, and offered a solution that amazed me!

It seems large home improvement stores like Hime Depot lack sales people on the floor. There is hardly ever a shortage or associates at checkout.

My husband and I were needing to fix plug on dryer and we went to get converter and they told us you can’t purchase those anymore, but the employee told us we could change our plug out and he told us how to do it and it would be simple, and he was correct 👍🏼, thanks to them we can use our dryer

On a recent visit I bought a lot of gardening soils and mulch. The store was crowded on a Saturday afternoon but the service was fast and efficient. I must admit that this is not always the experience one has at other stores but I was very impressed by Home Depot. My thought was that “this is a well managed store with cooperative employees”.

We received THE BEST customer service ever from this store. The customer service rep, Jessica, was very knowledgeable and helpful, even though it was closing time. We bought a deck storage container, and she and another employee cut the damaged box open to make sure all hardware was in there and that nothing was damaged...then found help to get it into our car.

After much in-store research and reading I took a chance with an Ecosmart Dusk to Dawn 60 W replacement which uses only 9.6W. These best part is this bulb, without any added hardware, has a switch on the bulb where one can modify the hues geared toward personal preference. It was worth the $7.39 (including tax). Sweet!

Employes are always helpful and pleasant to talk to for advice. I have even taken several classes on "do it yourself" I have learned that "YES" I can! I am 75 years old and I don't like to shop but I could spend hours in Home Depot.

The individual who did measurements (Josh) and the salesperson (Tim) were a pleasure to work with. Both courteous, professional and knowledgeable.

This is the best Home Depot I've ever been to. The employees were helpful and seemed happy to help!