#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)726-4406
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11500 Chimney Rock
Houston, TX 77035
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Customer Store Reviews

  • 4.7 out of 359 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
They have lots of products that you need.
They have lots of products that you need.
by
  • Verified Purchase
  • Recommended
Employees were very helpful and friendly!
Employees were very helpful and friendly!
by
  • Verified Purchase
  • Recommended
this will be my main home depot shopping store for now on because of yall finally having a great ...
this will be my main home depot shopping store for now on because of yall finally having a great cashier her name is lora she is truly amazing with a smile to match the store was clean and neat as well very great prices so special thanks to you again lora for helping me
by
  • Verified Purchase
  • Recommended
lora im just thankful it really have a great employee now because some of the ones thats there an...
lora im just thankful it really have a great employee now because some of the ones thats there and being there for a while is rude and if it wasnt for lora i would not be doing this survey at all the store was clean
by
  • Verified Purchase
  • Recommended
i do alot of shopping at alot of home depots store in the houston area in i never ran across a ki...
i do alot of shopping at alot of home depots store in the houston area in i never ran across a kind hearted person till i shop at 0578 and met lora the store was so clean prices was good also but i promise when you visit you have to meet lora a true angel
by
  • Verified Purchase
  • Recommended
great location very clean store with the best employee ever her name is lora amazing young lady w...
great location very clean store with the best employee ever her name is lora amazing young lady with a big heart and smile to match the store was very neat and clean as well
by
  • Verified Purchase
  • Recommended
this is the best store ever they have great customer service so thank you lora for making this be...
this is the best store ever they have great customer service so thank you lora for making this better will return because of you lora so thank you again
by
  • Verified Purchase
  • Recommended
the store was clean and neat great prices but what i liked the most is how lora helped me when yo...
the store was clean and neat great prices but what i liked the most is how lora helped me when you seen me having a time finding my items so thank you lora
by
  • Verified Purchase
  • Recommended
Excellent shopping experience! Thank you Justin! Dr. Murray
Excellent shopping experience! Thank you Justin! Dr. Murray
by
  • Verified Purchase
  • Recommended
Excellent Store To Shop. The Employee Are Always Nice.
Excellent Store To Shop. The Employee Are Always Nice.
by
  • Verified Purchase
  • Recommended
The employees at this store are far more helpful than other Home Depots in this area (I would eve...
The employees at this store are far more helpful than other Home Depots in this area (I would even say they are cheery). The building and parking lot could be in better condition.
by
  • Verified Purchase
  • Recommended
Store clean customer service excellent
Store clean customer service excellent
by
  • Verified Purchase
  • Recommended
This is a great store with good customer service friendly atmosphere and it is clean and they us...
This is a great store with good customer service friendly atmosphere and it is clean and they usually have everything that we need when we shop there and we shop there quite often I would definitely recommend this store at Westbury
by
  • Verified Purchase
  • Recommended
Over all the store has great service and the girl at the service are funny and nice they all ways...
Over all the store has great service and the girl at the service are funny and nice they all ways make my day.
by
  • Verified Purchase
  • Recommended
Great employees. very helpful.
Great employees. very helpful.
by
  • Verified Purchase
  • Recommended
Friendly employees
Friendly employees
by
  • Verified Purchase
  • Recommended
Great store! The Manager tonight was super nice and made sure I was taken care. Will definitely b...
Great store! The Manager tonight was super nice and made sure I was taken care. Will definitely be back!
by
  • Verified Purchase
  • Recommended
Angel was fast friendly got me out quick but more cashiers are needed lines where Extremely long
Angel was fast friendly got me out quick but more cashiers are needed lines where Extremely long
by
  • Verified Purchase
  • Recommended
Managers are great here! My only complaint about this store is the lady that works in the door se...
Managers are great here! My only complaint about this store is the lady that works in the door section. She is very rude and I would avoid having to mess with her.
by
  • Verified Purchase
  • Recommended
Great customer service by the weekend staff! I needed a new grill, and not only did they offer ...
Great customer service by the weekend staff! I needed a new grill, and not only did they offer free assembly, but also arranged delivery to my home (after it would not fit in my vehicle). All the staff I dealt with were courteous and friendly.
by
  • Verified Purchase
  • Recommended
The store is always clean and everybody is extremely helpful.
The store is always clean and everybody is extremely helpful.
by
  • Verified Purchase
  • Recommended
Has a very sexy curly hair girl at the pro desk her smile is what caught my eye but her hair make...
Has a very sexy curly hair girl at the pro desk her smile is what caught my eye but her hair makes me want her more
by
  • Verified Purchase
  • Recommended
Napoleon in electrical was awesome. He explained and assisted me with a project.
Napoleon in electrical was awesome. He explained and assisted me with a project.
by
  • Verified Purchase
  • Recommended
I love this store. The employees are extremely helpful. The store is clean and neat. The signa...
I love this store. The employees are extremely helpful. The store is clean and neat. The signage is good.
by
  • Verified Purchase
  • Recommended
The Home Depot staff was great but your subcontractor RWB Installations rude to me. They came out...
The Home Depot staff was great but your subcontractor RWB Installations rude to me. They came out to install my dishwasher and said that I had a home with copper pipe and because of that it would be additional $20.00. I said they didn’t mention that to me in the store. He said it’s because we have to provide an adapter. I said $20.00 an adapter seems expensive. He responded look we’ve got plenty of work do you want it or not? I said no for $20.00. Then he responded don’t raise your voice to me. I could not believe it.
by
  • Verified Purchase
  • Recommended
The staff was very helpful.
The staff was very helpful.
by
  • Verified Purchase
  • Recommended
Chris went above and beyond to help us! He was friendly and very attentive!
Chris went above and beyond to help us! He was friendly and very attentive!
by
  • Verified Purchase
  • Recommended
Always delightful experience. Keep up the excellent customer care.
Always delightful experience. Keep up the excellent customer care.
by
  • Verified Purchase
  • Recommended
Very poor customer service. Too many associates lingering around and have an attitude when you as...
Very poor customer service. Too many associates lingering around and have an attitude when you ask for assistance. This is most of the response, "I don't work this area." This store needs to closed down. Customer service seems to bad, worse and worser… No improvement with customer service what so ever. I am taking my business else where.
by
  • Verified Purchase
I came into the store to exchange a light bulb with my 10 year old son. While I returned the one...
I came into the store to exchange a light bulb with my 10 year old son. While I returned the one we bought I sent my son to get the correct one. While he was in front of the bulbs Chris Fields (Asst. Manager) came up to him asking him if he could be of assistance. My son told him what he was looking for and found it and handed it to him. We were on our way to a scout meeting, so Chris introduced himself to my son and vice versa, he then asked if this was for a scout project, my son said no that we needed to change the bulb in his bathroom. Chris then asked him if he was going to change it since he is a cub scout, to which my son said yes. Chris was very engaging and friendly making my son feel welcomed in the store by treating him like a regular customer and not a 10 year old. Kudos to Chris and the rest of the crew that was working this evening. We love this store and will DEFINITELY be back!!! Chris made quite the impression on both my son and I.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 359 reviews

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