#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)726-4406
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11500 Chimney Rock
Houston, TX 77035
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Customer Store Reviews

  • 4.7 out of 359 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
Great service
Everyone is very friendly and helpful
by
    • Recommended
    Great service
    I got help to find what I needed and got in and out quickly.
    by
      • Recommended
      great service
      great customer service
      by
        • Recommended
        Extraordinary items
        I've been going to this location for years and it gets better by the day that I shop there
        by
          • Recommended
          Awesome Customer Service!
          Made a small purchase at self checkout and Jackie provided excellent customer service and a smile to go along with it!
          by
            • Recommended
            Always Stock
            Every time I go to this location they have everything I need
            by
              • Recommended
              Great experience
              I was in and out real quick and the workers where very helpful
              by
                • Recommended
                Great experience
                I went in there it was easy to get around
                by
                  • Recommended
                  Great cashiers
                  I came for some quick things checked out very quick
                  by
                    • Recommended
                    Friendly and helpful employees
                    My husband and I go out of our way to shop at this Home Depot because of the employees!!!!!
                    by
                      • Recommended
                      Great staff!
                      Staff has been very friendly and helpful every time i have shopped here!
                      by
                        • Recommended
                        Always Satisfied
                        Each time I visit this location I have a pleasant experience whether purchasing or returning. The employees are always helpful, knowledgeable
                        by
                          • Recommended
                          American Standard Toilet
                          I bought a toilet at Chimney Rock Home Depot to find out that the toilet is broke when I opened it at my house to install it. That was the last toilet available and it looks like it was opened before but since it was the last one that was available I took it. I have to drive back but not in Chimney Rock instead I went to Hillcroft store and everything went smoothly from returning the toilet to purchasing 2 toilets.
                          by
                            Found everything for my project
                            Thank you so much Charles for helping me with my Plywood project! Y’all need more associate like Him
                            by
                              • Recommended
                              This location seems to always have what I need!
                              I really like this location, it’s very convenient and doesn’t fail to have what I need. I don’t have to check unless it’s a seasonal item.
                              by
                                • Recommended
                                Store was very well stocked and there were plenty of associates around to help out if needed.
                                Store was very well stocked and there were plenty of associates around to help out if needed.
                                by
                                • Verified Purchase
                                • Recommended
                                The employees on two different occasion was not helpful are friendly. On 7/18/21 in the Garden de...
                                The employees on two different occasion was not helpful are friendly. On 7/18/21 in the Garden dept. I was checking out in the self check out lane and I was having issues with the register.The young lady in the booth across from me was too busy texting on her phone to give me any assistant. I had to clear my throat trying to get her attention to help me. Then I went back 7/22/21,I had to pick up some more items. The two men in the garden dept. did not have the decency to help when they saw me struggling to put 2 large bags of rocks in my basket. Where do Home Depot get these lazy people from. Pitiful.
                                by
                                • Verified Purchase
                                The Associate in blinds was friendly and very helpful. THE BEST!! THANK YOU R.R.
                                The Associate in blinds was friendly and very helpful. THE BEST!! THANK YOU R.R.
                                by
                                • Verified Purchase
                                • Recommended
                                I am sure customer service can be improved at this store. You walk in unnoticed and you leave un...
                                I am sure customer service can be improved at this store. You walk in unnoticed and you leave unnoticed!
                                by
                                • Verified Purchase
                                This store is always well stocked and clean. Customer service is excellent.
                                This store is always well stocked and clean. Customer service is excellent.
                                by
                                • Verified Purchase
                                • Recommended
                                Trevin is a really good at doing his job and caring about ppl who need help. Thank you Trevin fo...
                                Trevin is a really good at doing his job and caring about ppl who need help. Thank you Trevin for your hard work in the parking lot and helping elderly customers outside whom need help. “This could be your grandmother” is what he said to me!! What a nice person he is!!
                                by
                                • Verified Purchase
                                • Recommended
                                the store products meets all my necessary needs.
                                the store products meets all my necessary needs.
                                by
                                • Verified Purchase
                                • Recommended
                                This store was very well kept and workers on all the isle ready to assist and was able to get eve...
                                This store was very well kept and workers on all the isle ready to assist and was able to get everything I needed. Was in and out fast no long lines
                                by
                                • Verified Purchase
                                • Recommended
                                The employees were very nice and friendly and helpful . I had gotten everything I need out of ...
                                The employees were very nice and friendly and helpful . I had gotten everything I need out of that store which was a good thing
                                by
                                • Verified Purchase
                                • Recommended
                                Great store to shop at for home projects Don’t have to look all over store for associate to ask a...
                                Great store to shop at for home projects Don’t have to look all over store for associate to ask a question
                                by
                                • Verified Purchase
                                • Recommended
                                This is the best Home Depot Store that I know in Houston Texas
                                This is the best Home Depot Store that I know in Houston Texas
                                by
                                • Verified Purchase
                                • Recommended
                                The employee at the Kitchen Appliances section, Art Straka, was outstanding and I appreciated his...
                                The employee at the Kitchen Appliances section, Art Straka, was outstanding and I appreciated his extensive experience and knowledge as well as his overall helpfulness and courtesy. However, both this and other Home Depot stores use an extremely loud and almost painful audible warning sound on its mobile store vehicles used for merchandise transport. The noise was/is excruciatingly loud and made it almost impossible to converse with the employee serving me. STOP the excessive noise and be more concerned about the comfort of your customers. A little soothing music might be helpful. Your liability concerns far exceed any concern for the comfort of one's shopping experience!
                                by
                                • Verified Purchase
                                • Recommended
                                Ms. Hayes was quite incredible..and just really above and beyond.. in helping me with my purchase...
                                Ms. Hayes was quite incredible..and just really above and beyond.. in helping me with my purchase of my new washer and dryer.
                                by
                                • Verified Purchase
                                • Recommended
                                GREAT store. Location. Cleanliness. And (1) particular employee to ask for - Phillip Delasbour. H...
                                GREAT store. Location. Cleanliness. And (1) particular employee to ask for - Phillip Delasbour. He knows where EVERYTHING is in that store! And knows just about everything there is about product knowledge too! Never stopped smiling through ALL of my bothersome and worrisome questions. Even took over pushing my cart around for me.
                                by
                                • Verified Purchase
                                • Recommended
                                Great store and nice employees
                                Great store and nice employees
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 359 reviews

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