Reviews for Wasilla #1304

I sent the 'NOT enter sweepstakes' accidentally. I hope you can fix it! The store is a good store. And it's busy.

I bought a new toy today, a Ryobi lawn mower. After injuring my rotator cuff I'm not able to do a lot of lifting, I did not have to explain, all I did was ask for assistance. Two male associates carried the mower to check out while a female associate found a cart. They even told The cashier I would need help loading it. After paying, the cashier continued the excellent and speedy service by loading the mower into my truck. Very pleased with the appearance of the Ryobi also, looks like a racer. I may not be able to do it justice, however, my granddaughter is eager to take it for a spin. I highly recommend the Wasilla Home Depot.

With there phone app and friendly service it's always a fast and simple shopping experience, expecly I'm short on time and running job to job.

friendly knowledgeable service.

While shopping, I met the Milwaukee tool Rep and he gave me some good info on an impact I was looking at. I ended up buying it and was quite pleased with the experience.

The pro desk and the pro desk manager are the worst I have seen in my 28 years of construction experience. Run Away!

Excellent customer service from Becky, please thank her for me

Store was clean, great customer service, well laid out, great prices.

Store associates were professional, knowledgeable, friendly and very helpful. Store was well stocked with needed supplies. Store had the products I was there to pickup. Store was clean and materials were easy to locate and load. Fast and easy checkout with a great sales associate (Marlun).

Clean, client based, extremely courteous and helpful, I don't shop anywhere else both my wife and I have been satisfied for years no need to go anywhere else.

This store is amazing

The staff are always very nice & helpful

The employees were very helpful and friendly! The store is neat and clean and has a new, updated self checkout system which I love because it makes checking fast and easy.

store was clean....

Derrick in appliances helped us find exactly what I needed. He was patient and took the time to explain differences in items to me. Best service I’ve received there.

Not organize

Don't like dogs in store that are not services dogs and on a leash don't like not knowing if the military discount will be on the item I purchesed

Nice, accommodating and fast service!

My only issue was that there was only one cashier...I had to wait quite a while even though there was only one customer ahead of me.

Poorly working self checkout, entrance to the store is on the opposite side as the exit, handicap parking by the entrance but not by the exit and the gravel used to sand the lot was so large a lady using that parking could not push her cart through it to her car.

they have some very sharp employee and some that need more education on what they are selling and in finding help when you need help. this is the same problem with Lowes.

This store is helping to build The Alaskan Wall! http://www.Alaskanwall.com

Since getting the new store manager Sherie couple years ago this store has turned around and I now like shopping there. Before I would drive to Anchorage or order online. Your employees even seem happy which makes for happy customers. Now they ask to help us, know where everything is and it’s fun shopping. I still shop on-line as I want Alaska Air miles but pick up in store and try not to shop for more.

The store that has everything and is up to date with new tech and appliances that normally you can only find online.

Great store and great service

My husband and i really enjoy date nights at this location. Staff are helpful, friendly and knowledgeable. We have been customers for over 15 years and have a great knowledge of the store layout but it is always fun to learn a new DIY project and get help from Home Depot. Thanks a bunch.

Some employees helpful and friendly, but not all. Had an employee tell me he was too busy to help me, and when I jokingly said well I guess I’ll have to go somewhere else he said yes, probably. Store lost a very large sale due to that, and he knew what I wanted to buy was a couple thousand dollars.

While the store is clean and many of the employees are wonderful, someone in a management position should never speak to nor treat a paying customer the way I received it. There is absolutely no reason to treat a customer with such utter disregard for simply asking a question. I would prefer to take my business elsewhere.

I stated in my first survey what I liked.

The staff has always been friendly and willing to assist me.