#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(907)352-2402
Tool & Truck Rental(907)352-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1255 E Palmer Wasilla Hwy
Wasilla, AK 99654
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Customer Store Reviews

  • 4.6 out of 409 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
I find this store has the most friendly personnel and I never have to chase someone down to get a...
I find this store has the most friendly personnel and I never have to chase someone down to get assistance. Their garden section is outstanding the the sales are always on what I need. The floors are clear and uncluttered...the parking lot has a reserved place for veterans (I'm a disabled vet) and they are always willing to help me load my lumber and heavy sacks.
by
  • Verified Purchase
  • Recommended
Terrible deliver service. Made promise to deliver on certain day and did not deliver on that day.
Terrible deliver service. Made promise to deliver on certain day and did not deliver on that day.
by
  • Verified Purchase
It’s off the beaten path but starting to catch hold. Location is everything. Wasilla is a town th...
It’s off the beaten path but starting to catch hold. Location is everything. Wasilla is a town that came to be very fast. Most of the main business are along the highway that goes through the town. A lot of people don’t want to turn off the main street
by
  • Verified Purchase
  • Recommended
I am a frequent customer of your store. I love how I am greeted with smiles, even behind the mask...
I am a frequent customer of your store. I love how I am greeted with smiles, even behind the masks. I've only had a few times that you guys were out of what I needed. I can not say this enough about Becky. She's an amazing associate that goes WAY ABOVE AND BEYOND for me every time I am in your store. I wish everyone could follow her lead. There aren't enough words to express how much she has done for me, and not just one time. It's every single time. Please thank her, or give that girl a raise or promotion because she surely deserves it.
by
  • Verified Purchase
  • Recommended
My cashier, Rebecca, was absolutely wonderful. During my short interaction with her at the checko...
My cashier, Rebecca, was absolutely wonderful. During my short interaction with her at the checkout, her warm smile and friendliness made me feel very welcome and appreciated. I will gladly shop at this store in the future based on my interaction with her. She is a model for other employees to emulate!
by
  • Verified Purchase
  • Recommended
Great shopping experience!
Great shopping experience!
by
  • Verified Purchase
  • Recommended
Went shopping for tile and Chase in the kitchen department was awesome! He answered my questions,...
Went shopping for tile and Chase in the kitchen department was awesome! He answered my questions, got the product for me and loaded my cart. Great customer service!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I shop at this store several days a week and everyone is alway friendly.
I shop at this store several days a week and everyone is alway friendly.
by
  • Verified Purchase
  • Recommended
We seem to shop here weekly. We love it. They are always friendly, always have what we need in st...
We seem to shop here weekly. We love it. They are always friendly, always have what we need in stock, every area of the store has helpful staff, from the paint department, the equipment rental and even the carpeting area, all amazingly helpful staff!
by
  • Verified Purchase
  • Recommended
This store is always clean, someone always greets me with more than a head nod and a grunt! I ca...
This store is always clean, someone always greets me with more than a head nod and a grunt! I can always find help. The people that work in rental department are so friendly and helpful. My cashier...Marlin always has a smile and a great attitude!
by
  • Verified Purchase
  • Recommended
Employees are great, but inventory needs work. What the website for this store says is in invent...
Employees are great, but inventory needs work. What the website for this store says is in inventory and its location in the store is rarely accurate.
by
  • Verified Purchase
  • Recommended
Wasilla store, had what I needed in stock. Kiana was very helpful!
Wasilla store, had what I needed in stock. Kiana was very helpful!
by
  • Verified Purchase
  • Recommended
Nice parking area that was maintained during the Winter months. Entered the store found the produ...
Nice parking area that was maintained during the Winter months. Entered the store found the products quick with some assistance from employees and quick checkout at the register in about 3 minutes.
by
  • Verified Purchase
  • Recommended
Wasilla AK Store; Well stocked, clean, competitively priced, with Great Employee's
Wasilla AK Store; Well stocked, clean, competitively priced, with Great Employee's
by
  • Verified Purchase
  • Recommended
There is always excellent customer service at the Wasilla Home Depot. The employees always help m...
There is always excellent customer service at the Wasilla Home Depot. The employees always help me find what I need at a great price. Thank you for always being there when we need you!!!
by
  • Verified Purchase
  • Recommended
Store was clean. Excellent Customer Service!
Store was clean. Excellent Customer Service!
by
  • Verified Purchase
  • Recommended
One thing I love about this Home Depot. Everyone there treats you like a good neighbor. Employees...
One thing I love about this Home Depot. Everyone there treats you like a good neighbor. Employees are friendly, helpful, and knowledgeable. I feel their customer service really sets them apart from other big box retailers. You don't get that in all Home Depots or other big box stores for that matter. Wasilla Home Depot has the best of the best for employees! Keep up the good work guys!
by
  • Verified Purchase
  • Recommended
EXCELLENT! Knowledgeable and friendly customer service! She went above and beyond in helping me f...
EXCELLENT! Knowledgeable and friendly customer service! She went above and beyond in helping me find a washing machine that is user friendly, good quality and doesn’t break the bank. Plus they can deliver next week, not like another store I had just visited (2 month wait). Super pleased!
by
  • Verified Purchase
  • Recommended
GREAT Employees that are knowledgeable, kind, considerate, dress appearance neat, and do their be...
GREAT Employees that are knowledgeable, kind, considerate, dress appearance neat, and do their best to locate your item for you.
by
  • Verified Purchase
  • Recommended
I usually order large quantities of materials from the Pro Desk and always receive great customer...
I usually order large quantities of materials from the Pro Desk and always receive great customer service. I usually make these orders over the phone and they have my materials staged for pick up in a timely manner. The discount I get for bulk orders are a great deal to take advantage of and saves hundreds of dollars for my business. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
Great People friendly and they know there product and the store was nice and clean
Great People friendly and they know there product and the store was nice and clean
by
  • Verified Purchase
  • Recommended
I totally recommend shopping at the Wasilla Home Depot. Great selection, nice people, clean sto...
I totally recommend shopping at the Wasilla Home Depot. Great selection, nice people, clean store. I shop there all the time and have never been unhappy about my visit.
by
  • Verified Purchase
  • Recommended
I love the way I am treated.
I love the way I am treated.
by
  • Verified Purchase
  • Recommended
Nice to have employies like cashier Marlon who treat you like a friend and neighbor. Thanks
Nice to have employies like cashier Marlon who treat you like a friend and neighbor. Thanks
by
  • Verified Purchase
  • Recommended
Good store, with a lot of product in stock. Knowledgeable employees, who can answer your question...
Good store, with a lot of product in stock. Knowledgeable employees, who can answer your questions, and that also know their store and where to find product
by
  • Verified Purchase
  • Recommended
Very helpful and great customer service!
Very helpful and great customer service!
by
  • Verified Purchase
  • Recommended
Excellent customer service from the time I walked in. Kara assisted me with finding what I needed.
Excellent customer service from the time I walked in. Kara assisted me with finding what I needed.
by
  • Verified Purchase
  • Recommended
Needs employees that have as desire and will help customers. There is no customer service.
Needs employees that have as desire and will help customers. There is no customer service.
by
  • Verified Purchase
We recently had flooring installed thru the Home Depot. It was a great experience! From day one w...
We recently had flooring installed thru the Home Depot. It was a great experience! From day one when they measured- thanks Dave at NBI- to the pouring of the leveling agent, to the vinyl install and carpet. Lonn and his crew were amazing- personable, professional, efficient as were the carpet installers! One a scare of 1 to 10-they would get an 11! I would recommend them to anyone Thank you Home Depot and NBI!
by
  • Verified Purchase
  • Recommended
My experience with Lorenzo at the Wasilla customer service counter was EXCELLENT. He went above &...
My experience with Lorenzo at the Wasilla customer service counter was EXCELLENT. He went above & beyond trying to locate one of the last riding lawnmowers in the state. Supplies are extremely low this year due to Covid. He tracked one down secured the purchase arranged for it to be delivered to my home. He spent almost an hour being courteous, efficient, patient & helpful while the store was crazy busy! THANK YOU LORENZO
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 409 reviews

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