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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
May 18, 2019
Nothing compares to Pro-Desk for bulk pricing, pretty helpful and great savings in some items, if...
Nothing compares to Pro-Desk for bulk pricing, pretty helpful and great savings in some items, if you are not familiar with it, just approach them and ask, great service.
by
Verified Purchase
Recommended
May 14, 2019
Waltham store # 2674.. great place to find all kinds of construction DYI and professional materia...
Waltham store # 2674..
great place to find all kinds of construction DYI and professional materials.
Staff is very friendly and helpful. you can't find these type of people often so, anytime you need help, even you think you don't, ask because
these guys and gals are just awesome.
or if you don't need any help, talk to them either way, sometimes a little talk can open up options for your construction needs.
by
Verified Purchase
Recommended
Apr 11, 2019
Always nice and restocked
Always nice and restocked
by
Verified Purchase
Recommended
Mar 27, 2019
Staff very friendly. Orlando!!! is a rock star!
Staff very friendly. Orlando!!! is a rock star!
by
Verified Purchase
Recommended
Mar 22, 2019
Excellent customer service.store is well organized.rental and pro desk staff very helpfull
Excellent customer service.store is well organized.rental and pro desk staff very helpfull
by
Verified Purchase
Recommended
Mar 20, 2019
This is a good store
This is a good store
by
Verified Purchase
Recommended
Mar 17, 2019
Mark in the Paint Department is helpful, courteous, and knowledgeable. I found all the items I ne...
Mark in the Paint Department is helpful, courteous, and knowledgeable. I found all the items I needed in this store.. great staff
by
Verified Purchase
Recommended
Mar 8, 2019
This is my favorite Home Depot location. I have always had a positive shopping experience every t...
This is my favorite Home Depot location. I have always had a positive shopping experience every time I've come here. The people that work here are always very friendly, and very helpful. I like this location a lot. Good prices. Clean store, easy to navigate. Good people.
by
Verified Purchase
Recommended
Feb 20, 2019
Customer service seems to be a thing of the past Not at H D they want to help and make sure you...
Customer service seems to be a thing of the past Not at H D they want to help and make sure your all set with whatever your project !
by
Verified Purchase
Recommended
Feb 20, 2019
The associated are all very nice and happy to help
The associated are all very nice and happy to help
by
Verified Purchase
Recommended
Jan 29, 2019
The store is nice and neat, there are helpful employees. They help me find the products that I ne...
The store is nice and neat, there are helpful employees. They help me find the products that I need and answer my questions, friendly cashiers when I check out.
by
Verified Purchase
Recommended
Jan 19, 2019
Bob Newman ,sales associate, was fantastic . He was the REASON we decided to buy our 4 major app...
Bob Newman ,sales associate, was fantastic . He was the REASON we decided to buy our 4 major appliances from home Depot. Again, thank you , Bob for your support and help.
by
Verified Purchase
Recommended
Jan 17, 2019
Great help from cashier Edward
Great help from cashier Edward
by
Verified Purchase
Recommended
Jan 7, 2019
Friendly helpful sales reps!
Friendly helpful sales reps!
by
Verified Purchase
Recommended
Dec 19, 2018
This Home Depot is great. Always friendly and always helpful. They have everything I expect. The ...
This Home Depot is great. Always friendly and always helpful. They have everything I expect. The paint Department gets every match perfectly.
I can always find the orange vested people. If I need specifics one employee goes and finds the one I need.
by
Verified Purchase
Recommended
Dec 15, 2018
Overall I would give the store good a rating, employees are fairly knowledgeable & somewhat frien...
Overall I would give the store good a rating, employees are fairly knowledgeable & somewhat friendly.
by
Verified Purchase
Recommended
Nov 29, 2018
Store employees were friendly and helpful , I liked that I didn't have to search for an employee ...
Store employees were friendly and helpful , I liked that I didn't have to search for an employee like other stores !
by
Verified Purchase
Recommended
Nov 18, 2018
I've never had any complications shopping at this particular store
I've never had any complications shopping at this particular store
by
Verified Purchase
Recommended
Nov 8, 2018
If you need to return something, make sure that the sales tax is refunded. Sometimes they will t...
If you need to return something, make sure that the sales tax is refunded. Sometimes they will try to scam you and not give you the sales tax, despite returning within the return period with a receipt and returning to a store in the same state you bought the item at. If you try to explain your case, the manager will interrupt you, and scream and yell at you to shut you up. If you prove that you are right and the manager is wrong, the manager will simply say "There's nothing I can do for you."
by
Verified Purchase
1 found this review helpful
Oct 30, 2018
George and Joe at customer pickup have been incredibly helpful during my multiple transactions th...
George and Joe at customer pickup have been incredibly helpful during my multiple transactions there. I had ordered a bathroom vanity, matching wall cabinets, floor tile, and two decorative chairs. All arrived well-packaged and because of their size, I had to pick them up in several separate trips to the store. George very patiently helped me to open the boxes and remove enough of the packaging to check that the merchandise was not damaged, and just to make sure I liked what I had ordered. It's not always easy to tell what a product really looks like and what it's quality really is when you order online, so being able to inspect it first before loading it into the car was invaluable to me. Everything looked great, and the staff actually seemed to care about my experience at Home Depot. Thanks to their assistance, I got a heavy and fragile bathroom vanity with a marble top and ceramic vessel sink safely into the trunk of my car. Now it is safely in my bathroom and looks beautiful! To top all that, I had ordered it when this particular vanity was on sale and got it for a great price.
by
Verified Purchase
Recommended
Oct 29, 2018
Easy parking and convenient location. A quick in and out.
Easy parking and convenient location. A quick in and out.
by
Verified Purchase
Recommended
Oct 24, 2018
Getting there is easy for elder people. You will certainly find what you need or better. This com...
Getting there is easy for elder people. You will certainly find what you need or better. This company is the very best and parking is perfect.
Home Depot is organized, less costly than small hardware stores, and they have everything.
by
Verified Purchase
Recommended
Oct 14, 2018
INCOMPLETE INVENTORY DOES NOT HONOR ONLINE OFFERS
INCOMPLETE INVENTORY
DOES NOT HONOR ONLINE OFFERS
by
Verified Purchase
Oct 3, 2018
Ginny in the appliance dept was so kind and helpful. you are so lucky to have her on your team
Ginny in the appliance dept was so kind and helpful. you are so lucky to have her on your team
by
Verified Purchase
Recommended
Sep 26, 2018
Staff is always helpful. If they don't know the answer to a question, they don't hesitate to ask ...
Staff is always helpful. If they don't know the answer to a question, they don't hesitate to ask a fellow staff member for the answer.
Store is in clean condition and well stocked, rarely do I not find what I'm looking for.
by
Verified Purchase
Recommended
Sep 17, 2018
Warren in the widow/door area was great to work with.
Warren in the widow/door area was great to work with.
by
Verified Purchase
Recommended
Sep 5, 2018
All of the employees at this location seem pretty miserable. I go here pretty frequently, and eve...
All of the employees at this location seem pretty miserable. I go here pretty frequently, and every time I ask a staff member for help I feel like I'm a burden to them. I normally don't do this. For me to actually write a poor review it should say something of how I am an extremely unhappy customer.
by
Verified Purchase
2 found this review helpful
Sep 4, 2018
THE MEN WORKING ON THE FLOOR WILL NOT WAIT OR ASK A WOMAN IF SHE NEEDS HELP. THIS IS AN EVERY DA...
THE MEN WORKING ON THE FLOOR WILL NOT WAIT OR ASK A WOMAN IF SHE NEEDS HELP. THIS IS AN EVERY DAY OCCURRENCE!! THEY EITHER STOP SHORT IN THEIR TRACKS AND REVERSE DIRECTION, SUDDENLY INSPECT THE SHELVES OR FLOOR OR JUST AVOID EYE CONTACT ALL TOGETHER. THIS HAPPENS EVERY TIME I GO TO THE WALTHAM STORE. I PERSONALLY AM SICK TO DEATH OF THESE MEN! THE WOMEN WILL USUALLY ASK IF WE NEED HELP, BUT NEVER A MAN IN WALTHAM. I HAVE BROUGHT THIS UP TO THE SVC DESK LADY, BUT SHE DOESN'T SEE IT NATURALLY. SHE'S AN EMPLOYEE, THEY WOULDN'T SHUN HER! THINGS HAVE TO CHANGE THERE. WOMEN ARE HERE TO STAY AND HAVE A RIGHT TO GO INTO A HOME IMPROVEMENT STORE AND BUY A PIECE OF WOOD OR SOMETHING MANLY! WE'RE NOT ALL INTERESTED IN A CURTAIN ROD, ETC.!!! STAY CLEAR UNTIL THINGS CHANGE THERE!!!
by
Verified Purchase
2 found this review helpful
Aug 9, 2018
We came to the Waltham store after a bad experience in Watertown. If you need blinds Jane is your...
We came to the Waltham store after a bad experience in Watertown. If you need blinds Jane is your go to person in Waltham. She is knowledgeable and so helpful. We would have been lost without her. We will be solely visiting the Waltham store now because of her.