Reviews for W Eugene #4028

This is best home depot I went to buy wood product for fence the cashier Jasmine really went out of her way to help me find the best product of cheap and I left extremely satusfied

Poor experience with customer service in the garden center. No help loading my very heavy bags of soil in my cart--and an employee stood there 10 feet away watching me. I will still shop at the store, but was not happy with the lack of help or service I received today.

This store was a happy store... people were smiling and helpful in a tough time.

Christopher and Dave were great, we will be back!

Hope in the Paint Department really exceeded my expectations and went above and beyond to assist me with my purchases. We are painting the exterior of our house and she helped me throughout the process from color selection and samples (so many samples!!) through to our final purchases. She is extremely knowledgable and helpful. When I had an issue with a color she resolved it immediately. Hope’s exceptional customer service made the whole experience easy and stress free. Home Depot is lucky to have her on their team.

Always plenty of help in this store, and always very friendly. Thanks for having so many fine products to choose from >

Customer service desk people are amazing I never have any complain thank u for jobs well done

The training in customer service at the store is terrible. I have gotten attitude problems I’ve tried to resolve from managers. I have had trouble with two different cashiers being rude to both myself and my wife.

Had to drive across town for a specific tool that Home Depot carried, from the moment I stepped in the store employees were very friendly and helpful. I found what I needed quickly so was in and out quickly with very good customer service.

Checkers not wearing masks. Over 90% of customers not wearing masks. Carts not sanitized. loaded carts and merchandize in several aisles, forcing customers into close contact . In this situation you are either part of the problem or part of the solution, HD needs to get with the safety program for both employees and customers.

DeLaney in the paint department was very helpful! I’m currently working on my shop car project and she had time to even give me advice on the color scheme of spray color to go with the latex samples I bought. Carlee was very kind, friendly and efficient at check out. Overall the store is much better than when I went in a few years ago! Good team, and overall great atmosphere (even with the current situation in the community) from every associate I interacted with!

I would like to thank the lady in the painting department whose name is Hope! She was fantastic! She was knowledgeable, patient, and was even kind and patient with my father-in-law! She gets a to thumbs up from me. :-) -satisfied customer

Employees are always friendly and knowledgeable. And returns are always easy!

I shop this store it is like my second Wal Mart as far as getting everything I want and being able to find everything quickly. The prices are very good and the associates are always ready to help.

This store had extremely helpful and knowledgeable employees who are eager to help and serve. They care about your wallet and really enjoy making your shopping experience a positive one! Here's a shout out to Jamie up front and Cheryl in flooring! Both have gone out of their way to help.

We were asked if we needed any help right away. We bought a refrigerator and it took a total of 15 min. Plus you can bring your dog.

The service person, Jamie was extremely helpful and it made the long drive from Florence worth it. The Young man that brought the flooring to our car was very pleasant. A good visit.

Salesman made me load up the 7 cubic freezer by myself. I am 5’ 7” female 130 lbs. I did do it.

excellent customer service always ready to help me find what I need

Well trained staff. It's nice to ask technical and advanced knowledge questions and get correct information . Keep up the good work.

This store is horrible and stupid and they don't treat people nice.

We have loved this store since it opened. Always look for "Oz" in outdoor specialties/barbeques/yard equipment/etc. Now we will be looking for Phil in tools/plumbing/appliances/etc. So good to know good/great employees...

Came in looking for a valence kit. What I needed was not available. Dana sent me to aisle 12 for a velcro kit that would do the job. Much appreciated.

Nice place with knowledgeable staff. Love the organization too.

The close was clean good workers

I have shopped at the Home Depot stores in Eugene, Corvallis, and in California. I was about to give up on shopping at Home Depot until I visited this store. Usually there is nobody to help you and it takes forever to get someone called to assist. This store had employees seeking you out and asking if you needed assistance. I will only shop this Home Depot in the future.

Go see Hope in Paint! She's the best! Experienced and knowledgeable.

I would like to get a job here, but I'm not sure I'm good enough at hiding.

I went into Home Depot to look at flooring, after being bowled over by prices quoted to me at a flooring store. The sales person, Phil, was wonderful. He helped me find just what I was looking for, with no pressure. I found lovely Pergo with good prices, made even better with my veterans discount, plus the new Home Depot card that he helped me open (2 years, no interest). Phil made my shopping experience very pleasant. The store was clean and well organized. I can't wait to go back and work with Phil again!

Store was clean, well organized and sales associate friendly and helpful