#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)737-3584
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1650 Pole Line Rd E
Twin Falls, ID 83301
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Customer Store Reviews

  • 4.6 out of 432 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
We are always treated with respect and friendly service at the Twin Falls Home depot. We feel lik...
We are always treated with respect and friendly service at the Twin Falls Home depot. We feel like we've known the staff there forever. Like family. They do a great job at making sure your needs are met and glad you chose to shop there.
by
  • Verified Purchase
  • Recommended
I'm in there quite a bit and I have gotten to know a lot of the employees. They are great at what...
I'm in there quite a bit and I have gotten to know a lot of the employees. They are great at what they do. The store manager, Brent and his assistants Barry and Josh are excellent too. Cant go wrong with people who really do care about making great service a priority and getting you what you need. Josh saw me helping a guy moving drywall one day and he came up to the cashier that was helping me and said somethin to her and walked away. The cashier informed me that Josh had approved a 25% mark down on my bill because he saw me helping that gentleman with his drywall. Who does that these day? Home Depot does that's who. Time are hard, they make it a little easier for some of us going through it right now. Thank you guys!
by
  • Verified Purchase
  • Recommended
The staff here is the best. Love Twin Falls Home Depot.
The staff here is the best. Love Twin Falls Home Depot.
by
  • Verified Purchase
  • Recommended
Wolfington in the paint department is so friendly, knowledgable and helpful. If you are not sure ...
Wolfington in the paint department is so friendly, knowledgable and helpful. If you are not sure what you need he will provide you the knowledge to make the best choice! Justina, the cashier, is super friendly and gets you out of the store fast! I really like her so look for her when you are in there checking out
by
  • Verified Purchase
  • Recommended
The store was clean, the employees were helpful, and I shop here often. However one seasonal it...
The store was clean, the employees were helpful, and I shop here often. However one seasonal item was out of stock already, this early in the season and the seasonal items available were quite limited.
by
  • Verified Purchase
  • Recommended
The employees at the pro desk are awesome. They are very helpful and friendly. Love them.
The employees at the pro desk are awesome. They are very helpful and friendly. Love them.
by
  • Verified Purchase
  • Recommended
If you are needing help with paint or stains definitely go talk to Wolfington he was amazing and ...
If you are needing help with paint or stains definitely go talk to Wolfington he was amazing and went above and beyond to help us.
by
  • Verified Purchase
  • Recommended
Wanted to Thank the cashier that helped check me out (Carrie) went the extra mile to explain to m...
Wanted to Thank the cashier that helped check me out (Carrie) went the extra mile to explain to me instead of buying 10 electrical outlets Individuality - to buy the Contractor Pack of /10 to save money. So she left the check stand with another cashier and ran back to the electrically dept. to get us the right product. Wow - that’s customer service . Thank you Carrie.
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  • Verified Purchase
  • Recommended
The associated are super friendly
The associated are super friendly
by
  • Verified Purchase
  • Recommended
The next time I visit Idaho I hope to see amazing employees like Stacie and Gabby..... you both r...
The next time I visit Idaho I hope to see amazing employees like Stacie and Gabby..... you both rock and made my dog and myself happy customers and put smiles on our faces :)
by
  • Verified Purchase
  • Recommended
I appreciate the staff at my local Home Depot. They are always willing to help or locate someone ...
I appreciate the staff at my local Home Depot. They are always willing to help or locate someone who can. Today, Stacie was the person I could count on to help me locate and purchase the item I was after.
by
  • Verified Purchase
  • Recommended
We found the product that we needed and were asked if we needed assistance but we knew where it w...
We found the product that we needed and were asked if we needed assistance but we knew where it was, but just that they asked made us feel welcomed.Store was clean and orderly. The associates that we encountered were all very friendly and helpful. Thank you Home Depot store in Twin Falls, Idaho!
by
  • Verified Purchase
  • Recommended
Super helpful
Super helpful
by
  • Verified Purchase
  • Recommended
I encountered a gentleman and plumbing on Monday, June 29 around 5 PM that was so helpful and rea...
I encountered a gentleman and plumbing on Monday, June 29 around 5 PM that was so helpful and really knew his stuff. It was nice to encounter one out of about six that walked by me and never offered assistance. I wish I would’ve got the gentleman’s name but hopefully will give me the date and the time you can pinpoint the gentleman that helped me.
by
  • Verified Purchase
Store is clean and organized, found exactly what I was shopping for. The cashier, Stacie in the G...
Store is clean and organized, found exactly what I was shopping for. The cashier, Stacie in the Garden Department, on check-out was friendly, knowledgeable, and professional. Thank you for a great shopping experience, I appreciate it.
by
  • Verified Purchase
  • Recommended
Always great customer service! Offers military discounts!!
Always great customer service! Offers military discounts!!
by
  • Verified Purchase
  • Recommended
If you're professional or just an average person, you will find the help you need to do what ever...
If you're professional or just an average person, you will find the help you need to do what ever you working on. Friendliness helpfulness and fair price.
by
  • Verified Purchase
  • Recommended
Purchased lawn mower online today that stated 3 were available at this location today , but afte...
Purchased lawn mower online today that stated 3 were available at this location today , but after waiting for close to 3 hours I was still without lawn mower. Asked for assistance on when it was going to be ready and associate said she would have to check and would call me when she found out, after waiting another 60 minutes I went to customer service and got a refund.
by
  • Verified Purchase
I appreciate how helpful and friendly everyone is in this store.
I appreciate how helpful and friendly everyone is in this store.
by
  • Verified Purchase
  • Recommended
love shopping here. they are very helpful. tell me where do go for help when we need it. what we ...
love shopping here. they are very helpful. tell me where do go for help when we need it. what we need for our projects.
by
  • Verified Purchase
  • Recommended
Garden center is clean and well stocked. Stacie is friendly and can always help you find what you...
Garden center is clean and well stocked. Stacie is friendly and can always help you find what your looking for!
by
  • Verified Purchase
  • Recommended
Product was great. Would buy more of them. But you have to threaten to leave and go to Lowe's to ...
Product was great. Would buy more of them. But you have to threaten to leave and go to Lowe's to get someone to check you out. Hire a couple people to run a check stand. You dont pay me to be a checker. Next thing you will want is for me to unload trucks and stock shelves for you too.
by
  • Verified Purchase
1 found this review helpful
Good store hard to get help
Good store hard to get help
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Overall a great store. We did encounter an employee who used the restroom and did not wash his ha...
Overall a great store. We did encounter an employee who used the restroom and did not wash his hands. Ewww. Gross. And he didnt care, and said he had hand sanatizer. But still opended the bathroom door without cleaning his hands at al . Our cashier travis was so awesome thoug . He made the trip worth it!
by
  • Verified Purchase
  • Recommended
Was able to find what I needed was in and out great service.
Was able to find what I needed was in and out great service.
by
  • Verified Purchase
  • Recommended
Thank you for making my visits fast and always helping out.
Thank you for making my visits fast and always helping out.
by
  • Verified Purchase
  • Recommended
Stacie working at checkout was great. Good attitude and very helpful.
Stacie working at checkout was great. Good attitude and very helpful.
by
  • Verified Purchase
  • Recommended
We love this store!! We purchased a 10 x 12 trailer recently and from Linda in customer service t...
We love this store!! We purchased a 10 x 12 trailer recently and from Linda in customer service to the guys who came out in windy, cold weather and helped load the trainer, you can't ask for a better bunch of people!
by
  • Verified Purchase
  • Recommended
Store personnel are genuine and recognize us as regular shoppers at their store.
Store personnel are genuine and recognize us as regular shoppers at their store.
by
  • Verified Purchase
  • Recommended
I have shopped this store for many years and I can say that your customer service has improved im...
I have shopped this store for many years and I can say that your customer service has improved immensely!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 432 reviews

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